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Sutherland Global Services Claims Associate Interview Questions and Answers

Updated 24 Oct 2023

Sutherland Global Services Claims Associate Interview Experiences

1 interview found

Claims Associate Interview Questions & Answers

user image Anonymous

posted on 24 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Tell About Your Favourite place
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Tell about Your Strengths and Weaknesses
    • Add your answer
  • Q3. Tell about any Claims
  • Ans. 

    I have experience handling property damage claims for auto insurance customers.

    • Managed claims process from initial report to settlement

    • Communicated with customers, adjusters, and repair shops

    • Reviewed estimates and negotiated settlements

    • Processed payments and closed claims

    • Utilized insurance software to track claim status

    • Answered by AI
    Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Tell about your Previous Job
    • Add your answer
Round 5 - Assignment 

Typing Test 35 words Per minute

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Bold and Brave

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Interview questions from similar companies

Claims Associate Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 8 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Normal introduction
    • Add your answer
  • Q2. Why you join this organisation
  • Ans. 

    I am passionate about helping people navigate through difficult situations and believe in the values of this organization.

    • I am drawn to the mission of the organization and align with its values

    • I am excited about the opportunity to assist individuals in resolving their claims efficiently

    • I appreciate the company's reputation for excellent customer service and support

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Process related questions
    • Add your answer
  • Q2. How much better work can you give to this company
  • Ans. 

    I am confident that I can provide high-quality work to this company by utilizing my skills, experience, and dedication.

    • I have a strong attention to detail and accuracy, ensuring that all claims are processed correctly and efficiently.

    • I am a quick learner and can adapt to new processes and systems easily, increasing productivity and reducing errors.

    • I have excellent communication skills, allowing me to effectively intera...

    • Answered by AI
    Add your answer
Round 3 - Aptitude Test 

Normal question like maths , reasoning, english

Claims Associate Interview Questions & Answers

DXC Technology user image Anonymous

posted on 21 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction and previous company work
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion only
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls carry your self confidence with your self.

Claims Associate Interview Questions & Answers

Optum Global Solutions user image Sid Krishna

posted on 14 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. What you learned in recently
    • Add your answer
Round 2 - Assignment 

Typing test should have 30 with 90% accuracy

Round 3 - One-on-one 

(2 Questions)

  • Q1. Whats your strength and weakness and lots of basic things
    • Add your answer
  • Q2. Why you want join this company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There are 4 round but I came here through referral so 1 round skipped. I gave HR then Typing test 3rd is manager round and fortunately I'm selected. It's been 2.7 year my experience is good till not but here lots of politics and favotism if you want to grow in this company then you have to do boot***ing your supervisor. It's about to 3 year but still I'm struggling on grade 22. Work pressure depends on process to process else company is good they tack care our employees. If you want to join then just take experience and switch to another company you can also read lots of feedback about favotism. Company is also good for fresher guy but don't stay here more than 1 year . Thanks 😊

Claims Associate Interview Questions & Answers

Optum Global Solutions user image raja kumari

posted on 24 Jul 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Not bad. It went well

Round 2 - One-on-one 

(2 Questions)

  • Q1. They asked about percentage calculation
    • Add your answer
  • Q2. Then they asked about expectation package
    • Add your answer

Claims Associate Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 24 Dec 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Genral question regarding ur Carrier and graduation
    • Add your answer

Claims Associate Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 10 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction, past experience, expected CTC, if comfortable for night shift, difference between EOB and ERA.
    • Add your answer
Round 2 - Aptitude Test 

Maths related multiple choice questions, pronunciation related test, typing test.

Round 3 - Behavioral 

(1 Question)

  • Q1. What are void claims, types of Medicare, types of denials, OI types.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Optum Global Solutions Claims Associate interview:
  • Health Insurance

Claims Associate Interview Questions & Answers

Optum Global Solutions user image QAMRE ALAM

posted on 21 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About my self and some cross question from my resume
    • Add your answer
Round 3 - One-on-one 

(7 Questions)

  • Q1. Tell me some interesting facts about you
    • Add your answer
  • Q2. What is your daily routine
    • Add your answer
  • Q3. What is claims ?
  • Ans. 

    Claims are requests made by individuals or organizations to an insurance company for compensation or coverage for a loss or damage.

    • Claims are requests for compensation or coverage for a loss or damage.

    • Claims can be made by individuals or organizations to an insurance company.

    • Claims are typically submitted with supporting documentation and evidence.

    • Insurance companies evaluate claims to determine the validity and amount...

    • Answered by AI
    Add your answer
  • Q4. What is copay coins
    • Add your answer
  • Q5. Why you are interested to join optum
    • Add your answer
  • Q6. What is Health care
    • Add your answer
  • Q7. Why you left your previous organisation
    • Add your answer

Claims Associate Interview Questions & Answers

Optum Global Solutions user image Anjana Bellana

posted on 24 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fresher I joined as so it's a friendly interview
Good communication are much important
Confidence way u answer the question

Claims Associate Interview Questions & Answers

Optum Global Solutions user image Mohd nisar

posted on 1 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction family background education background
  • Ans. 

    I come from a close-knit family with a strong educational background.

    • My family is very supportive and has always encouraged me to pursue my education and career goals.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • My parents are both professionals in the finance industry and have instilled in me the value of hard work and dedication.

    • I have a younger sister who is currently studying to become ...

    • Answered by AI
    Add your answer
  • Q2. Introduction family background education background
  • Ans. 

    I come from a close-knit family with a strong educational background.

    • My family is very supportive and has always encouraged me to pursue my education and career goals.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • My parents are both professionals in their respective fields and have instilled in me the value of hard work and dedication.

    • I have a sibling who is currently studying engineering at

    • Answered by AI
    Add your answer
More about working at Sutherland Global Services

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Claims Associate interview?
Sutherland Global Services interview process usually has 5 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Sutherland Global Services Claims Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Insurance Claims, Claims Adjudication, Claims Processing, Back Office and Back Office Operations.

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Sutherland Global Services Claims Associate Interview Process

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Sutherland Global Services Claims Associate Salary
based on 9 salaries
₹2 L/yr - ₹3.4 L/yr
11% less than the average Claims Associate Salary in India
View more details

Sutherland Global Services Claims Associate Reviews and Ratings

based on 9 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-life balance

4.7

Salary

4.4

Job security

4.7

Company culture

4.4

Promotions

4.7

Work satisfaction

Explore 9 Reviews and Ratings
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