STS Infotechnologies India QA Manager Interview Questions and Answers

Q1. Please explain Bug life cycle
Ans. 
Bug life cycle is the process of a bug from identification to resolution.
• Bug is identified by tester

• Bug is logged in bug tracking tool

• Bug is assigned to developer

• Developer fixes the bug

• Bug is retested by tester

• Bug is closed if fixed or reopened if not
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Q2. Difference between QA & QC
Ans. 
QA focuses on preventing defects in the process, while QC focuses on identifying defects in the product.
• QA is process oriented, focusing on preventing defects by establishing processes and standards.

• QC is product oriented, focusing on identifying defects through testing and inspection.

• QA involves activities like reviews, audits, and process improvements.

• QC involves activities like testing, inspections, and quality cont...read more
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Q1. What is the Quality framework
Ans. 
The Quality framework is a structured approach to managing and improving quality within an organization.
• The Quality framework outlines the processes, procedures, and tools used to ensure products or services meet quality standards.

• It includes quality planning, quality control, quality assurance, and continuous improvement.

• Examples of Quality frameworks include Six Sigma, Total Quality Management (TQM), and ISO 9001.

• The...read more
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Q2. What is the quality monitoring process
Ans. 
Quality monitoring process involves regular evaluation of products, services, or processes to ensure they meet established standards.
• Regular evaluation of products, services, or processes

• Comparison against established standards

• Identification of areas for improvement

• Feedback and coaching provided to employees

• Data analysis to track trends and performance
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Q3. What are the Seven QC tools
Ans. 
The Seven QC tools are a set of basic statistical tools used for quality control and improvement in manufacturing processes.
• Check sheet: Used to collect and analyze data in a systematic manner.

• Histogram: A graphical representation of data distribution.

• Pareto chart: Shows the frequency of defects or issues in descending order.

• Cause-and-effect diagram (Ishikawa or fishbone diagram): Helps identify potential causes of a p...read more
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Q1. What is parameterization in performance testing
Ans. 
Parameterization is the process of replacing hard-coded values with variables in performance testing scripts.
• Parameterization helps in creating realistic load scenarios by varying input data

• It reduces script maintenance efforts by centralizing data

• It enables reuse of scripts for different data sets

• Examples of parameterization include replacing user IDs, passwords, and input data with variables
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Q1. Salary discussion based on market margin
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Q1. All manual questions
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Q2. Android testing, API testing
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Q1. How you handle the prod issue
Ans. 
I handle prod issues by following a structured approach and collaborating with the team.
• Identify the issue and its impact on users

• Communicate with the team and stakeholders

• Prioritize the issue based on severity and impact

• Investigate the root cause and propose a solution

• Implement the solution and verify its effectiveness

• Document the issue and solution for future reference
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Q1. How you tackle the problematic situations
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Q1. Favorite bug? time you had to resolve conflict with manager.
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