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Sterling Holiday Resort Housekeeping Associate Interview Questions and Answers

Updated 5 Nov 2023

Sterling Holiday Resort Housekeeping Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is housekeeping
  • Ans. 

    Housekeeping involves cleaning and maintaining the cleanliness of a building or facility.

    • Housekeeping includes tasks such as dusting, vacuuming, mopping, and organizing.

    • It is important for preventing the spread of germs and maintaining a safe and healthy environment.

    • Housekeeping can also involve laundry services, making beds, and restocking supplies.

    • Examples of housekeeping settings include hotels, hospitals, offices,

  • Answered by AI
  • Q2. How to make guest satisfaction
  • Ans. 

    Guest satisfaction can be achieved by providing excellent customer service, maintaining cleanliness, and addressing any issues promptly.

    • Provide excellent customer service by being friendly, attentive, and responsive to guests' needs.

    • Maintain cleanliness in guest rooms and common areas to create a comfortable and inviting environment.

    • Address any issues or complaints promptly and effectively to ensure guest satisfaction.

    • ...

  • Answered by AI
  • Q3. How to attend guest complaints
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, follow up

    • Listen to the guest's complaint without interrupting

    • Empathize with the guest's feelings and show understanding

    • Apologize for the inconvenience caused

    • Offer solutions or alternatives to resolve the issue

    • Follow up with the guest to ensure their satisfaction

  • Answered by AI
  • Q4. What was your skills

Interview Preparation Tips

Topics to prepare for Sterling Holiday Resort Housekeeping Associate interview:
  • In a place
Interview preparation tips for other job seekers - Eye contact for the guest
Punctuality
Grooming
Communication

Interview questions from similar companies

Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you learn in your internship
  • Q2. What's happening in the world , India or whats in the news
  • Q3. Share a situation when you handled guest
  • Q4. Tell us about the hotel where you trained
  • Q5. What do you know about the Oberoi
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Questions department specific

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Besic detail for working
  • Q2. General knowledge for Housekeeping department

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very good place. Its was a brand. Have so mony option and everybody are very friendly .. Teaching and learning process are very good ... Easy work and services duty time was good..
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a detail-oriented and hardworking individual with experience in housekeeping and a passion for maintaining cleanliness and organization.

    • Experienced in performing various housekeeping tasks such as cleaning, dusting, and vacuuming

    • Strong attention to detail to ensure all areas are thoroughly cleaned and organized

    • Ability to work efficiently and independently to meet deadlines

    • Excellent communication skills to coordina

  • Answered by AI
  • Q2. How many rooms in oberoi grand
  • Ans. 

    The Oberoi Grand has a total of 209 rooms.

    • The Oberoi Grand has 209 rooms in total.

    • The rooms are divided into different categories such as Deluxe Rooms, Luxury Suites, and Presidential Suites.

    • Each room is elegantly designed and equipped with modern amenities for the comfort of guests.

  • Answered by AI
Round 2 - HOD Round 

(2 Questions)

  • Q1. How much time to make a bed
  • Q2. Why do you choose housekeeping
  • Ans. 

    I choose housekeeping because I enjoy creating a clean and organized environment for others to enjoy.

    • I have a passion for cleanliness and organization

    • I find satisfaction in seeing a space transformed from messy to clean

    • I enjoy helping others by providing a comfortable and welcoming environment

    • I have previous experience in housekeeping roles

  • Answered by AI
Round 3 - GM Round 

(2 Questions)

  • Q1. Why do you want to join oberoi grand
  • Ans. 

    I want to join Oberoi Grand because of its reputation for excellence in hospitality and its commitment to providing exceptional guest experiences.

    • I am impressed by Oberoi Grand's reputation for providing top-notch service and luxurious accommodations.

    • I am excited about the opportunity to work in a prestigious hotel like Oberoi Grand and contribute to its success.

    • I believe that Oberoi Grand's focus on attention to detai...

  • Answered by AI
  • Q2. What is the meaning of your name
  • Ans. 

    My name means 'grace' in Latin.

    • My name originates from Latin

    • It means 'grace' or 'favor'

    • It is a common name for both males and females

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Basic question for food and beverage
Round 3 - Case Study 

Beer brand name
French dish name

Round 4 - GM sir 

(3 Questions)

  • Q1. Self introduction
  • Q2. Pizza name Alcoholic brand name
  • Q3. Before work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidence and brave
Make eye contact
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About your self
  • Q2. Why in your interest this department
  • Ans. 

    I am interested in the Housekeeping department because I enjoy creating clean and organized environments for others to enjoy.

    • I have always had a passion for cleanliness and organization

    • I find satisfaction in creating a welcoming and comfortable space for guests

    • I enjoy the physical aspect of cleaning and maintaining a space

    • I have previous experience in housekeeping roles and have received positive feedback from supervis

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Short introduction
  • Q2. Salary expectation
  • Q3. Minimum 20000 my salary expectation
  • Q4. 1 have 17 month of work experience
  • Q5. Safety is most important for me
Round 2 - Case Study 

Why are you joining this company

Interview Preparation Tips

Topics to prepare for Taj Hotels Resorts and Palaces Housekeeping Associate interview:
  • 1 year
  • Housekeeping Management
  • Team work
Interview preparation tips for other job seekers - This company is good for my career
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Fast time experience

Round 2 - Case Study 

I want more experience to gain my knowledge

Round 3 - HR 

(2 Questions)

  • Q1. What is your name?
  • Q2. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - To be hardworker

I applied via Naukri.com and was interviewed before May 2018. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with a passion for providing exceptional service.

    • I have experience working in customer service roles

    • I am a good communicator and problem solver

    • I am detail-oriented and organized

    • I enjoy working in a team environment

  • Answered by AI
  • Q2. 5 international wine name beer name cheese name
  • Ans. 

    International wine, beer, and cheese names.

    • Wine: Chianti, Rioja, Sauvignon Blanc

    • Beer: Guinness, Heineken, Corona

    • Cheese: Brie, Gouda, Roquefort

  • Answered by AI

Interview Preparation Tips

General Tips: It's very bad day i was check in the hotel like 10am
And I clear 4 round and I check out 6:30pm
Please check any paper work over there read the paper and then give u signature there is FTC program it's 18month and your salary should be same for 18months please be carefully check every thing
Skills: Communication, Body Language, Presentation Skills
Duration: 1-3 Months

I was interviewed before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

Sterling Holiday Resort Interview FAQs

How many rounds are there in Sterling Holiday Resort Housekeeping Associate interview?
Sterling Holiday Resort interview process usually has 2 rounds. The most common rounds in the Sterling Holiday Resort interview process are Resume Shortlist and HR.
How to prepare for Sterling Holiday Resort Housekeeping Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sterling Holiday Resort. The most common topics and skills that interviewers at Sterling Holiday Resort expect are Housekeeping, Cleaning, Housekeeping Management, Hospitality and Hotel.
What are the top questions asked in Sterling Holiday Resort Housekeeping Associate interview?

Some of the top questions asked at the Sterling Holiday Resort Housekeeping Associate interview -

  1. How to make guest satisfact...read more
  2. How to attend guest complai...read more
  3. What is housekeep...read more

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Sterling Holiday Resort Housekeeping Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Sterling Holiday Resort Housekeeping Associate Salary
based on 4 salaries
₹1.8 L/yr - ₹1.8 L/yr
15% less than the average Housekeeping Associate Salary in India
View more details

Sterling Holiday Resort Housekeeping Associate Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

3.0

Salary

4.0

Job security

5.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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