Mahindra Holidays & Resorts Housekeeping Associate Interview Questions and Answers

A Housekeeping Attitude Test evaluates an individual's qualities, skills, and mindset essential for housekeeping roles. It focuses on:

1. Cleanliness Awareness – Understanding hygiene and maintaining standards.


2. Behavior and Attitude – Being polite and professional with guests.


3. Time Management – Completing tasks efficiently.


4. Teamwork – Collaborating well with colleagues.


5. Problem-Solving – Handling issues calmly under pressure.


6. Client Satisfaction – Meeting guests' needs effectively.

A housekeeping case study is a practical scenario used to assess problem-solving, decision-making, and operational skills in housekeeping.

Example:

A guest complains about dirty linens and odors in a fully booked hotel. The test evaluates how you:

1. Resolve the guest's issue immediately.


2. Maintain cleanliness standards.


3. Manage staff workload effectively.


4. Prevent future issues

Q1. The HR duties for housekeeping include managing and supporting housekeeping staff to ensure efficient operations and a clean, hygienic environment. Key responsibilities are: 1. Recruitment and Staffing H...read more
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Q1. What is salary package
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Q2. What is ga What is giving employee benefit
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Q1. Why do u want to join?
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Q2. Expected salary
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Q1. HR ask first to introduce ourself.
Ans. I am Akil. I belong to Delhi India Currently I am pursuing BHM from Jamia Millia University I have done my 10th and 12th from CBSE.
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Q2. How long you working in the hotel industry.
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Q3. 9+hrs on an Average. The hotel business is completely unpredictable. Sometimes there are a lot of guests walking in and sometimes there are a very few guests turning up. But 9 hrs are the standard working ...read more
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Basically the math question are there in this round

Relationship questions

Q1. Interview with external
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Q1. This was the final round
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Q1. Brief introduction about career?
Ans. 
I have been working in the housekeeping industry for the past 5 years, gaining experience in maintaining cleanliness and providing excellent service.
• Started my career as a housekeeping assistant at a hotel, where I learned the basics of cleaning and organizing rooms

• Promoted to a housekeeping supervisor after 2 years, responsible for managing a team and ensuring high standards of cleanliness

• Attended training programs on...read more
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Q2. Advantages and disadvantage of previous company
Ans. 
The previous company had a supportive work environment but lacked opportunities for growth.
• Advantage: Supportive work environment

• Advantage: Good team dynamics

• Disadvantage: Limited opportunities for growth

• Disadvantage: Lack of career development programs

• Disadvantage: Low salary compared to industry standards
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Q3. Tell me about yourself ?
Ans. 
I am a detail-oriented and hardworking individual with experience in housekeeping. I take pride in maintaining cleanliness and creating a comfortable environment for guests.
• Experienced in performing various housekeeping tasks such as cleaning, sanitizing, and organizing

• Knowledgeable in using different cleaning equipment and chemicals

• Ability to follow instructions and work independently

• Strong attention to detail and tim...read more
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Q4. Why are going to us?
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Q1. Tell me about your self what is housekeeping?
Ans. 
Housekeeping is the maintenance and cleanliness of a building or facility.
• Housekeeping involves tasks such as cleaning, organizing, and maintaining the cleanliness of various areas.

• Housekeeping assistants are responsible for ensuring that rooms, common areas, and facilities are kept clean and tidy.

• They may perform tasks such as dusting, vacuuming, mopping floors, changing linens, and restocking supplies.

• Housekeeping al...read more
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Be honest with your year of experience. All information you share will be this company .

Q1. What questions are akesd Marriott situational interview?
Ans. Tell me about a time you had to use outside a date to come to a dicision.
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Q1. About introduction
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Q2. Job knowledge of work
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Q1. Work knowledge day of day
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Q2. Chemical knowledge industry
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Q1. Practical work with Team ab kitne
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Q2. Equipment also industry
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Q1. Tell me something About yourself ?
Ans. 
I am a dedicated and experienced housekeeping professional with a strong attention to detail and a passion for creating a clean and comfortable environment.
• I have over 5 years of experience working as a housekeeping supervisor in a luxury hotel.

• I am skilled in managing a team of housekeeping staff and ensuring that all tasks are completed efficiently and to a high standard.

• I have a thorough understanding of cleaning te...read more
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Q2. Tell me about previous experience
Ans. 
I have 5 years of experience as a Housekeeping Incharge in a 5-star hotel.
• Managed a team of 15 housekeeping staff members

• Implemented efficient cleaning procedures to ensure cleanliness and hygiene standards were met

• Developed and maintained inventory control systems for cleaning supplies

• Trained new staff members on housekeeping procedures and safety protocols

• Received positive feedback from guests for maintaining a clean
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