Courtyard by Marriott Associate Interview Questions and Answers

Quant,Logical Reasoning

Simple Aptitude and Case study

Q1. How will you handle veg nonveg concern ?
Add your answer
Q2. How to handle angary customer?
Ans. 
Handling an angry customer requires active listening, empathy, and a willingness to find a solution.
• Listen actively to the customer's concerns without interrupting them

• Empathize with the customer's frustration and acknowledge their feelings

• Apologize for any inconvenience caused and take responsibility for finding a solution

• Offer a solution that meets the customer's needs and expectations

• Follow up with the customer to e
Answered by AI
Add your answer

Q1. Are you comfortable with 24 7 shift
Ans. 
Yes
• I am comfortable with working in a 24/7 shift as a Team Lead.

• I understand the importance of round-the-clock availability and support.

• I have previous experience managing teams in a 24/7 shift environment.

• I am adaptable and can handle the challenges that come with working non-traditional hours.
Answered by AI
Add your answer
Q2. I said no, but they prefer someone who is flexible with shift timings
Add your answer

Q1. Tell Me About yourself?
Add your answer
Q2. Please share your prior experience?
Add your answer
Q3. Situation Based Questions?
Add your answer
Q4. Flexibility about timings and hybrid solution? Will get back to you. Thanks
Add your answer

Q1. What do you know about hospitality?
Ans. 
Hospitality is the act of providing a welcoming and accommodating environment for guests or customers.
• Hospitality involves creating a positive experience for guests or customers

• It includes providing excellent customer service and anticipating needs

• Hospitality can be found in various industries such as hotels, restaurants, and tourism

• Examples include greeting guests with a smile, offering assistance, and ensuring a comf
Answered by AI
Add your answer
Q2. What do you understand by budgeting and forecasting? Have you done it previously?
Ans. 
Budgeting and forecasting involve planning and predicting financial outcomes for a specific period of time.
• Budgeting is the process of creating a detailed plan for how to allocate resources and expenses within a specific timeframe.

• Forecasting involves predicting future financial outcomes based on historical data and trends.

• Budgeting helps in setting financial goals and monitoring expenses, while forecasting helps in ma...read more
Answered by AI
Add your answer

Q1. Introduction and about my experience
Add your answer
Q2. Technical questions about service
Add your answer
Q3. Why you want to join hyatt?
Add your answer

Q1. What is your qualification
Ans. 
I have a diploma in Culinary Arts and completed a professional training program in a renowned restaurant.
• Diploma in Culinary Arts

• Professional training program in a renowned restaurant
Answered by AI
Add your answer
Q2. Who are there in your family
Ans. 
I have a small family consisting of my parents and my younger sister.
• Parents

• Younger sister
Answered by AI
Add your answer

Q1. What is your name
Ans. 
My name is John Smith.
• My name is John

• Last name is Smith

• Common name combination
Answered by AI
Add your answer
Q2. What is your family background
Ans. 
My family background is diverse and multicultural, with a strong emphasis on traditional cooking and culinary skills.
• My family comes from various cultural backgrounds, including Italian, Indian, and Chinese.

• Cooking and sharing meals together has always been a big part of our family gatherings.

• I have learned traditional recipes and cooking techniques from different family members.

• My family values the importance of good ...read more
Answered by AI
Add your answer