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I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.
Handling an angry customer requires active listening, empathy, and a willingness to find a solution.
Listen actively to the customer's concerns without interrupting them
Empathize with the customer's frustration and acknowledge their feelings
Apologize for any inconvenience caused and take responsibility for finding a solution
Offer a solution that meets the customer's needs and expectations
Follow up with the customer to e
I applied via LinkedIn and was interviewed in Nov 2021. There were 2 interview rounds.
posted on 4 Jun 2024
I applied via Campus Placement and was interviewed in Nov 2018. There were 6 interview rounds.
posted on 6 Jun 2022
I applied via LinkedIn and was interviewed in Nov 2021. There were 2 interview rounds.
I am a detail-oriented and organized individual with experience in operations management and customer service.
I have worked in various roles that require strong communication and problem-solving skills.
I am proficient in Microsoft Office and have experience with data analysis and reporting.
I am a quick learner and am always looking for ways to improve processes and procedures.
In my previous role as a customer service r...
Yes, I have used OYO rooms for my personal travel.
I have booked OYO rooms for my personal travel.
I have found their services to be satisfactory.
I appreciate their affordable pricing and easy booking process.
SoftBank Group is the major shareholder of OYO rooms.
SoftBank Group holds a significant stake in OYO rooms.
SoftBank's investment in OYO rooms has helped the company expand globally.
Other major shareholders of OYO rooms include Lightspeed Venture Partners and Sequoia Capital.
Yes, I am open to relocating anywhere for the right opportunity.
I am flexible and adaptable to new environments.
I have relocated in the past for work and am willing to do so again.
I am excited about the prospect of exploring new places and meeting new people.
I understand that relocation may come with challenges, but I am prepared to face them.
Ultimately, my priority is finding a fulfilling and challenging role, regardl
Startups offer more opportunities for growth, innovation, and impact.
Startups are more agile and adaptable to change
MNCs can be bureaucratic and slow-moving
Startups offer more opportunities for learning and taking on new responsibilities
MNCs may have more established processes and structures
Startups can have a greater impact on society and the world
MNCs may prioritize profits over social or environmental impact
I can be of use to OYO by utilizing my strong operational skills and attention to detail to ensure smooth and efficient operations.
I have a strong background in operations management and can effectively handle multiple tasks and responsibilities.
I am highly organized and detail-oriented, ensuring that all operations are carried out accurately and efficiently.
I have experience in analyzing data and identifying areas for...
I can bring my experience in operations management and process improvement to help OYO streamline their operations and increase efficiency.
Experience in operations management
Expertise in process improvement
Ability to streamline operations and increase efficiency
Strong analytical and problem-solving skills
Proven track record of achieving operational targets
Excellent communication and interpersonal skills
based on 15 reviews
Rating in categories
Guest Service Associate
94
salaries
| ₹1 L/yr - ₹3 L/yr |
Front Office Associate
28
salaries
| ₹1 L/yr - ₹3 L/yr |
Finance Executive
26
salaries
| ₹2.5 L/yr - ₹5 L/yr |
Food & Beverage Executive
25
salaries
| ₹1.8 L/yr - ₹3.2 L/yr |
Housekeeping Executive
23
salaries
| ₹1.9 L/yr - ₹4 L/yr |
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