State Bank Operations Support Services TM Manager Interview Questions and Answers

Q1. Microservice architecture explanation
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Microservice architecture is an approach to software development where a single application is composed of small, independent services that communicate with each other through APIs.
• Each service is responsible for a specific function or feature of the application

• Services are loosely coupled and can be developed, deployed, and scaled independently

• Communication between services is typically done through lightweight protoc...read more
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Q2. Solid principles
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Q3. Steam api explanation
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Steam API is a set of web APIs provided by Valve for accessing Steam's features and data.
• Steam API allows developers to integrate Steam features such as user authentication, inventory management, and game statistics into their applications.

• Developers can use Steam API to access information about games, users, achievements, and more.

• Steam API provides endpoints for interacting with Steam's community features, such as us
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Q1. Tell me about yourself
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Experienced team manager with a background in project management and leadership.
• Over 5 years of experience leading teams in various industries

• Skilled in project planning, delegation, and conflict resolution

• Strong communication and interpersonal skills

• Proven track record of meeting deadlines and exceeding goals
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Q1. Can you tell me about your experience?
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Q2. Why do you want to switch?
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Topic for GD was AI in BPO.

Q1. Can you explain various workflow techniques?
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Q1. Over all experience and details on Implementation project
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Q2. Scenario based questions?
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Q1. What is your current salary and what is expected
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I am currently earning $80,000 annually and I am looking for a salary in the range of $90,000 to $100,000.
• Current salary: $80,000 annually

• Expected salary range: $90,000 - $100,000

• Open to negotiation based on benefits and responsibilities
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Q1. Application knowledge
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Q1. What do you know about depreciation
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Depreciation is the allocation of the cost of a tangible asset over its useful life.
• Depreciation is a non-cash expense that reflects the decrease in value of an asset over time.

• It is used to spread the cost of an asset over its useful life for accounting and tax purposes.

• Common methods of calculating depreciation include straight-line, double declining balance, and units of production.

• Examples of depreciable assets inc...read more
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Q2. What do you know about Capgemini
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Capgemini is a global consulting and technology services company.
• Capgemini is a multinational corporation headquartered in Paris, France.

• It provides consulting, technology, professional, and outsourcing services.

• Capgemini operates in over 40 countries and has around 270,000 employees worldwide.

• The company offers services in various industries including automotive, banking, and healthcare.

• Capgemini is known for its expe...read more
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Q1. How many SLA are there in your current process
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There are 5 SLAs in my current process.
• There are 5 SLAs in total

• Each SLA has specific metrics and targets to be met

• Examples of SLAs include response time, resolution time, and quality standards
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Q2. 1.journal, 2 reports, 3.reconciliation & 4.client service desk
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Q1. What Is The Time for interview
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Q2. What Is The Offer Letter
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An offer letter is a formal document that outlines the terms and conditions of a job offer.
• Contains details such as job title, salary, start date, benefits, and any conditions of employment.

• Typically includes a deadline for accepting the offer and instructions on how to do so.

• May also include information on background checks, drug tests, and other pre-employment requirements.
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Q3. Conframation Required
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Q4. Please Share Ditails On Mail..
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I will provide details on mail as requested.
• I will include all relevant information in the email.

• I will ensure the email is clear and concise.

• I will address any specific questions or concerns mentioned in the interview.
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Q5. My Notice Timeing 1 Month
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Q1. What Is the Job Loacstion
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Q2. My Experience Is 6 Years..
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Q1. Tell me about yourself
Ans. 
Experienced retail professional with a strong background in team leadership and customer service.
• Over 5 years of experience in retail management

• Skilled in training and developing staff

• Proven track record of increasing sales and improving customer satisfaction

• Strong communication and problem-solving skills
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Q2. Overall experience
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I have over 5 years of experience in retail management, including leading teams, managing inventory, and driving sales.
• Managed a team of 15 sales associates, providing training and support to improve performance

• Implemented inventory management system resulting in 20% reduction in stock loss

• Developed and executed sales strategies that increased revenue by 15% year over year
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Q3. How u mange in complicated situation
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I manage complicated situations by staying calm, analyzing the problem, seeking input from others, and making a well-thought-out decision.
• Stay calm and composed to think clearly

• Analyze the situation to understand the root cause

• Seek input from team members or experts

• Make a well-thought-out decision based on available information

• Communicate effectively with all stakeholders
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Q4. Best practices in career
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Continuous learning, networking, setting goals, seeking feedback, adapting to change, work-life balance
• Continuous learning: Stay updated with industry trends and acquire new skills

• Networking: Build relationships with professionals in your field for opportunities

• Setting goals: Have clear objectives and work towards achieving them

• Seeking feedback: Learn from constructive criticism to improve performance

• Adapting to change...read more
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Q5. Worst experience faced ever
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Being falsely accused of theft at a previous job
• Accused of theft by a coworker

• Had to go through a formal investigation process

• Resulted in loss of trust and strained relationships at work
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Q1. What transition methodologies you used
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Q2. Explain one of the transition you did, with data, step by step
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Q1. What are the basic functions of Human Resources (HR)?
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HR functions include recruitment, training, employee relations, performance management, and compliance.
• Recruitment - Attracting and hiring qualified candidates for job openings.

• Training and Development - Providing employees with the necessary skills and knowledge to perform their jobs effectively.

• Employee Relations - Managing relationships between employees and employers to create a positive work environment.

• Performanc...read more
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Q2. What challenges have you faced in your role as an HR professional?
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As an HR professional, I have faced challenges in managing conflicts, implementing change, and balancing employee needs with company goals.
• Managing conflicts between employees or between employees and management

• Implementing change initiatives and ensuring buy-in from all stakeholders

• Balancing the needs and expectations of employees with the goals and objectives of the company
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