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Star Health & Allied Insurance

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Star Health & Allied Insurance Customer Relation Officer Interview Questions and Answers

Updated 28 Jan 2022

Star Health & Allied Insurance Customer Relation Officer Interview Experiences

1 interview found

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 28 Jan 2022

I applied via Approached by company and was interviewed in Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Basics of insurance, Major insurance companies names, Difference between Health insurance and life insurance, Definition and function of IRDAI.
    • Add your answer
Round 4 - Induction training 

(1 Question)

  • Q1. A short term training was provided and questions from that training sessions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing special, Just keep patience during telephonic interview with the interviewer.

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

HDFC Life user image Anonymous

posted on 15 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How do you deal with irate clients
  • Ans. 

    I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.

    • Remain calm and composed

    • Listen actively to their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer solutions to resolve the issue

    • Follow up to ensure their satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and positive and have proper knowledge about industry

Customer Support Executive Interview Questions & Answers

Shriram Life Insurance user image Anonymous

posted on 12 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Talk me About your self
    • Add your answer
  • Q2. What do you know about Excel
    • Add your answer
  • Q3. What do you know about the team leader?
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. What is your last company experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your skills and understand the interviewer's words and choose the right answer.

Customer Service Associate Interview Questions & Answers

Bajaj Allianz Life Insurance user image Anonymous

posted on 22 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Allianz user image Anonymous

posted on 31 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Behavioral 

(2 Questions)

  • Q1. No reason for rejection
    • Add your answer
  • Q2. Rejected by manager in Last round
    • Add your answer

Customer Support Executive Interview Questions & Answers

PNB MetLife user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. Telecaller Mein Ham Kis Tarah Ke help kar sakte hain Apne customer ki
    • Add your answer
Round 2 - Group Discussion 

Group distributions Mein Kya Kam karna rahata hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecalling and computer customer support

Customer Care Executive Interview Questions & Answers

Max Life Insurance user image appu khote

posted on 26 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell me about your self, how did you get this opportunity
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Customer Care Executive Interview Questions & Answers

Reliance Nippon Life Insurance user image Anonymous

posted on 1 Sep 2021

I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Current affairs
    • Add your answer
  • Q2. Subject question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ask fake and if don't know . No Answer plz

Customer Service Executive Interview Questions & Answers

HDFC Life user image Utkarsha Mishra

posted on 12 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Online test held for the entry level

Round 3 - HR 

(2 Questions)

  • Q1. Asking for Your experience, ?qualification? and intrest of field ? notify all of policies of company and your work of area.
    • Add your answer
  • Q2. Why did you want to join this company
    • Add your answer

Interview Preparation Tips

Topics to prepare for HDFC Life Customer Service Executive interview:
  • About company
  • About insurance
  • Sales
  • Payroll
Interview preparation tips for other job seekers - Always be confident and believe in yourself. Nothing is much hard than your self motivation. All the best.

Customer Care Executive Interview Questions & Answers

Shriram Life Insurance user image Anonymous

posted on 24 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. What type of insurance available in india
    • Add your answer
More about working at Star Health & Allied Insurance

Star Health & Allied Insurance Interview FAQs

How many rounds are there in Star Health & Allied Insurance Customer Relation Officer interview?
Star Health & Allied Insurance interview process usually has 4 rounds. The most common rounds in the Star Health & Allied Insurance interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
What are the top questions asked in Star Health & Allied Insurance Customer Relation Officer interview?

Some of the top questions asked at the Star Health & Allied Insurance Customer Relation Officer interview -

  1. Basics of insurance, Major insurance companies names, Difference between Health...read more
  2. A short term training was provided and questions from that training sessio...read more

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Star Health & Allied Insurance Customer Relation Officer Reviews and Ratings

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