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Shriram Life Insurance Customer Care Executive Interview Questions and Answers

Updated 24 Dec 2024

Shriram Life Insurance Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(1 Question)

  • Q1. What type of insurance available in india

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

English vocabulary,Grammar

Round 2 - Group Discussion 

Personal information, most influential person and why allianz

Round 3 - One-on-one 

(1 Question)

  • Q1. Self intro, hobbies,
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your self, how did you get this opportunity
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - all good
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - HR 

(1 Question)

  • Q1. Any topic for 5mins

I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Current affairs
  • Q2. Subject question

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ask fake and if don't know . No Answer plz

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner.

    • Skilled in active listening and problem-solving to ensure customer satisfaction.

    • Proficient in using customer relationship management (CRM) software and maintaining accurate records.

    • Excellent communicatio...

  • Answered by AI
  • Q2. Questions related to my educational field .

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not so technical but was majorly a stress test. It lasted for 30 minutes. The interviewer wanted test both my knowledge and communication skills . Most of question was related to my graduation stream curriculum I.e , accounts related topics
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. They explained a stressful situation and asked how i would react.

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Online test held for the entry level

Round 3 - HR 

(2 Questions)

  • Q1. Asking for Your experience, ?qualification? and intrest of field ? notify all of policies of company and your work of area.
  • Q2. Why did you want to join this company

Interview Preparation Tips

Topics to prepare for HDFC Life Customer Service Executive interview:
  • About company
  • About insurance
  • Sales
  • Payroll
Interview preparation tips for other job seekers - Always be confident and believe in yourself. Nothing is much hard than your self motivation. All the best.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want this job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your self, how did you get this opportunity
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Shriram Life Insurance Interview FAQs

How many rounds are there in Shriram Life Insurance Customer Care Executive interview?
Shriram Life Insurance interview process usually has 2 rounds. The most common rounds in the Shriram Life Insurance interview process are HR and One-on-one Round.
How to prepare for Shriram Life Insurance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Shriram Life Insurance. The most common topics and skills that interviewers at Shriram Life Insurance expect are Tamil, Oriya, bengali, customer care and malayalam.
What are the top questions asked in Shriram Life Insurance Customer Care Executive interview?

Some of the top questions asked at the Shriram Life Insurance Customer Care Executive interview -

  1. What type of insurance available in in...read more
  2. Tell me about your s...read more

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Shriram Life Insurance Customer Care Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Shriram Life Insurance Customer Care Executive Salary
based on 35 salaries
₹1.6 L/yr - ₹3 L/yr
21% less than the average Customer Care Executive Salary in India
View more details

Shriram Life Insurance Customer Care Executive Reviews and Ratings

based on 3 reviews

4.4/5

Rating in categories

3.8

Skill development

4.4

Work-life balance

3.1

Salary

4.5

Job security

4.4

Company culture

4.2

Promotions

4.4

Work satisfaction

Explore 3 Reviews and Ratings
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₹1.9 L/yr - ₹5 L/yr

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₹1.6 L/yr - ₹7 L/yr

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₹2 L/yr - ₹7.2 L/yr

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