Standard Chartered Branch Sales and Service Manager Interview Questions and Answers

Q1. Tell me about yourself
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Q2. Why are you looking for a change
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Q3. How was your experience with previous employer
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Q1. Detailed analysis of roles and responsibilities of previous employer
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Q1. Discussed about roles and responsibility with previous employer
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Q2. Discussed about what is current employer looking for
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4 rounds of MCQ asked with combination of general science, english, reasoning and situation based questions

Q1. About myself work experience?
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Q2. What is the best opportunity of your opinion?
Ans. 
The best opportunity in my opinion is to leverage technology to streamline operations and improve customer experience.
• Implementing a new CRM system to better track customer interactions and improve communication

• Introducing online banking services to make it easier for customers to manage their accounts remotely

• Utilizing data analytics to identify trends and opportunities for growth

• Investing in employee training and dev
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Q1. What are the challenges in banking sector.
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Challenges in banking sector include regulatory compliance, cybersecurity threats, competition, and technological advancements.
• Regulatory compliance: Banks must adhere to strict regulations which can be complex and constantly changing.

• Cybersecurity threats: With the increase in digital banking, banks are vulnerable to cyber attacks and data breaches.

• Competition: Banks face competition from traditional banks as well as ...read more
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Q2. Tell us your views about ICICIBANK
Ans. 
ICICIBANK is a leading private sector bank in India known for its innovative products and services.
• ICICIBANK offers a wide range of banking products and services including savings accounts, loans, credit cards, and investment options.

• The bank has a strong presence in both urban and rural areas, catering to a diverse customer base.

• ICICIBANK is known for its digital banking initiatives and user-friendly mobile app, makin...read more
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Q1. How you manage your stress
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I manage my stress through regular exercise, meditation, and setting boundaries.
• Regular exercise helps me release tension and clear my mind.

• Meditation allows me to relax and focus on the present moment.

• Setting boundaries helps me prioritize tasks and avoid feeling overwhelmed.

• Taking short breaks throughout the day to recharge and refocus.

• Seeking support from colleagues or a mentor when needed.
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Q2. Digital banking related questions
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Q1. What is mean by SLR and CLR
Ans. 
SLR stands for Statutory Liquidity Ratio and CLR stands for Cash Reserve Ratio.
• SLR is the minimum percentage of deposits that banks are required to maintain in the form of liquid cash, gold, or other securities.

• CLR is the minimum percentage of deposits that banks are required to maintain with the central bank in the form of cash.

• SLR is set by the Reserve Bank of India to control the expansion of credit by banks.

• CLR is ...read more
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Q2. What is the difference between equitable mortgage and register mortgage
Ans. 
Equitable mortgage is based on the principle of equity, while registered mortgage is based on registration of the mortgage deed.
• Equitable mortgage is created by deposit of title deeds with the lender, while registered mortgage is created by registration of the mortgage deed with the relevant authority.

• In equitable mortgage, the lender has a right to sell the property in case of default, while in registered mortgage, th...read more
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Q3. In equitable mortgage why the charges are less
Ans. 
Charges are less in equitable mortgage due to lower risk for the lender.
• Equitable mortgage relies on the borrower's good faith and does not involve transfer of title deeds.

• Since the lender has access to the property in case of default, the risk is lower.

• This lower risk leads to reduced charges for the borrower.
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Q4. In HUF account what are the documents required to open an account
Ans. 
Documents required to open a HUF account include identity proof, address proof, HUF declaration, PAN card, and passport size photographs.
• Identity proof such as Aadhar card, Voter ID, or Passport

• Address proof like Aadhar card, utility bill, or rental agreement

• HUF declaration signed by the Karta of the Hindu Undivided Family

• PAN card of the HUF

• Passport size photographs of the Karta
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Q5. How many RBI act and explain the RBI act
Ans. 
The RBI Act is a legislation that governs the functioning of the Reserve Bank of India.
• The RBI Act, 1934 is the primary legislation that governs the Reserve Bank of India.

• It outlines the objectives, powers, and functions of the RBI.

• The Act empowers the RBI to regulate the issue of banknotes, maintain reserves, and formulate monetary policy.

• It also establishes the structure of the RBI, including the roles of the Governo...read more
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Q6. What is mean by public limited company and private limited company
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A public limited company is a company that offers shares to the public and has limited liability. A private limited company is a company with limited liability and restrictions on share ownership.
• Public limited companies can raise capital by selling shares to the public

• Private limited companies cannot offer shares to the public and have restrictions on share ownership

• Both types of companies have limited liability, mean...read more
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Q1. Circular based questions
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Q1. Business figures related questions
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IBPS examination among 1 Million aspirants

GD on social topics like nihility of modern existence

Q1. Mager products banking realted
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Q2. Laibalties and assets tpp
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Q3. RetailBranch banking
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Q1. Experience banking realted
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Q1. Year gap reason
Ans. 
To focus on personal development and gain new skills relevant to the role.
• Took a year off to pursue further education or training related to the banking industry.

• Used the time to gain relevant certifications or qualifications to enhance job performance.

• Took a sabbatical to travel and gain cultural experiences that can benefit in building relationships with clients.

• Took time off to care for a family member or personal h...read more
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Q2. No any further questions
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Q3. Best of luck for your future we can't hire
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