Square Bpo Services
ITC Wills Lifestyle Interview Questions and Answers
Q1. Introduce ur self in hindi and english
I am a dedicated and experienced professional with a strong background in customer service and conflict resolution.
Fluent in both Hindi and English
Experienced in handling escalations and resolving customer issues
Strong communication skills
Ability to remain calm under pressure
Passionate about providing excellent customer service
Q2. Language check what are your skills
I am proficient in multiple programming languages including Java, Python, and C++.
Proficient in Java, Python, and C++
Experience with scripting languages such as Bash and PowerShell
Familiarity with web development languages such as HTML, CSS, and JavaScript
Q3. How to join non it background
To join non-IT background, focus on transferable skills, relevant certifications, networking, and showcasing your passion for the field.
Highlight transferable skills like communication, problem-solving, and teamwork.
Obtain relevant certifications or take courses to enhance your knowledge in the non-IT field.
Network with professionals in the industry through events, online platforms, and informational interviews.
Showcase your passion for the non-IT field through personal proje...read more
Q4. What is 7cq tools
7CQ tools are a set of quality analysis tools used to identify and solve problems in various industries.
7CQ stands for 7 Classic Quality Tools
These tools are commonly used in quality management and improvement processes
Examples of 7CQ tools include Pareto charts, cause-and-effect diagrams, control charts, scatter diagrams, etc.
Q5. Why only square
The question is asking why only squares are being considered.
Squares have unique properties that make them useful in certain scenarios.
Squares have equal sides and angles, which simplifies calculations and measurements.
In some cases, squares provide better symmetry and balance compared to other shapes.
Squares are commonly used in geometry, architecture, and design.
For example, in software testing, square test cases can cover a wider range of scenarios.
Q6. Tell about insurance
Insurance is a financial product that provides protection against specific risks by pooling the resources of many individuals to pay for potential losses.
Insurance involves a contract between an individual or entity (the insured) and an insurance company (the insurer).
The insured pays a premium to the insurer in exchange for coverage against certain risks, such as medical expenses, property damage, or liability claims.
Types of insurance include health insurance, auto insuranc...read more
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