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SPRINKLR Product Support Engineer Interview Questions and Answers

Updated 12 Aug 2023

SPRINKLR Product Support Engineer Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your daily activities. How do you manage issues?
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell about yourself and how do you work on tickets
Round 4 - One-on-one 

(1 Question)

  • Q1. Number of tickets you work on a daily basis
  • Ans. 

    I typically work on an average of 15-20 tickets per day, depending on complexity and urgency.

    • I prioritize tickets based on urgency and impact on customers.

    • I aim to resolve tickets efficiently to meet SLAs.

    • I communicate with customers to gather necessary information for ticket resolution.

    • I escalate tickets to higher levels of support when needed.

    • I document all ticket interactions and resolutions for future reference.

  • Answered by AI

Interview Questionnaire 

2 Questions

  • Q1. Sql, unix
  • Q2. Sql queries, unix commands

Product Support Engineer Interview Questions Asked at Other Companies

asked in HCL Group
Q1. What is DSP (Demand Side Platform) and SSP ( Sell side platform?
asked in HCL Group
Q2. What's Ad Operations and what is digital ad Operations?
asked in HCL Group
Q3. Have you heard about DoubleClick for Publishers and Ad Exchange?
asked in HCL Group
Q4. Is DoubleClick for Publisher an example of SSP or DSP?
Q5. What are the type of joins Difference between truncate and delete

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - Technical 

(1 Question)

  • Q1. Questions were related to Amadeus applications
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Find the last 2 row in sql?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself and past experiences
Round 2 - Technical 

(1 Question)

  • Q1. Linux environment, hardware issues, navigation in linux, logs.
Round 3 - Behavioral 

(1 Question)

  • Q1. Discussion about past experience and current roll
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is your expected salary?
  • Q2. Are you willing to relocate?

Interview Preparation Tips

Interview preparation tips for other job seekers - After all the question they asked me the notice period and she said she needs immediate joiner
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why did u left previous organisation
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a more challenging role

    • Seeking a better work-life balance

    • Relocation to a different city

    • Company downsizing or restructuring

  • Answered by AI
  • Q2. What’s your previous ctc
  • Ans. 

    My previous CTC was $50,000 per year.

    • My previous CTC was $50,000 per year

    • I received an annual salary of $50,000 in my previous role

    • My previous compensation package included a salary of $50,000

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly environment

SPRINKLR Interview FAQs

How many rounds are there in SPRINKLR Product Support Engineer interview?
SPRINKLR interview process usually has 4 rounds. The most common rounds in the SPRINKLR interview process are One-on-one Round and Resume Shortlist.
How to prepare for SPRINKLR Product Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SPRINKLR. The most common topics and skills that interviewers at SPRINKLR expect are Product Support, Troubleshooting, Social Media, customer support and Analytical.
What are the top questions asked in SPRINKLR Product Support Engineer interview?

Some of the top questions asked at the SPRINKLR Product Support Engineer interview -

  1. Number of tickets you work on a daily ba...read more
  2. Sql queries, unix comma...read more

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SPRINKLR Product Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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SPRINKLR Product Support Engineer Salary
based on 29 salaries
₹5 L/yr - ₹10.5 L/yr
11% more than the average Product Support Engineer Salary in India
View more details

SPRINKLR Product Support Engineer Reviews and Ratings

based on 5 reviews

3.2/5

Rating in categories

1.2

Skill development

1.4

Work-life balance

1.9

Salary

1.8

Job security

1.5

Company culture

1.2

Promotions

1.3

Work satisfaction

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