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I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.
I typically work on an average of 15-20 tickets per day, depending on complexity and urgency.
I prioritize tickets based on urgency and impact on customers.
I aim to resolve tickets efficiently to meet SLAs.
I communicate with customers to gather necessary information for ticket resolution.
I escalate tickets to higher levels of support when needed.
I document all ticket interactions and resolutions for future reference.
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I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
posted on 2 Jan 2025
I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.
I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.
posted on 26 Dec 2024
posted on 5 Aug 2024
Some common commands for technical support engineers include ping, ipconfig, and tracert.
Ping: Used to test the reachability of a host on an IP network.
Ipconfig: Displays all current TCP/IP network configuration values.
Tracert: Shows the route that packets take to reach a specified destination.
posted on 11 Dec 2024
posted on 30 Jun 2024
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a more challenging role
Seeking a better work-life balance
Relocation to a different city
Company downsizing or restructuring
My previous CTC was $50,000 per year.
My previous CTC was $50,000 per year
I received an annual salary of $50,000 in my previous role
My previous compensation package included a salary of $50,000
based on 1 interview
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Production Analyst
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