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Spacejoy Customer Service Representative 1 Interview Questions and Answers
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Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What do You know about SHIKSHA ?
- Q2. What reminds you to think of your mother everytime you eat
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 12 Feb 2021
I applied via Referral and was interviewed in Aug 2020. There were 2 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem of customer and give them 100 percen...
- Ans.
As a customer service executive, I would address the issue of missing items in the parcel and ensure customer satisfaction.
Listen to the customer's complaint and apologize for the inconvenience caused.
Ask for the order number and details of the missing item.
Check the inventory and shipping records to identify the issue.
Offer a solution such as sending the missing item or refunding the amount.
Ensure that the customer is...
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
- Ans.
Companies should have a backup plan in case of internet outage.
Companies can have a secondary internet connection from a different provider.
They can also have offline customer service options such as phone or in-person support.
Having a contingency plan in place can prevent major disruptions to customer service.
Examples of backup plans include using mobile hotspots, satellite internet, or even a backup generator to powe...
Interview Preparation Tips
Customer Support Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 3 May 2021
Interview Questionnaire
1 Question
- Q1. Tell me about your self
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Why do wanna try to BPO
- Q2. It’s platform to start a career
Interview Preparation Tips
Communication is more important
Customer Service Associate Interview Questions & Answers
Tech Mahindra
kagdan45
posted on 11 Sep 2020
I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
- Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
- Q3. Tell why you left your last company?
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. WHY INFOSYS
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.
(10 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
- Q9. Why do you think that you are fit for this job that you have applied for?
- Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?
Interview Preparation Tips
- Personality Development
- Communication Skills
- Fluent English Speaking
- Computer Basics
So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.
I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Talk about yourself
- Q2. Where do you see yourself in 5 years
- Q3. What is you motto of joining our company
- Q4. Would you be comfortable doing all shifts
Interview Preparation Tips
I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Where do you live why this city is famous for?
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 24 Oct 2021
I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self Details , Way of talking
Interview Preparation Tips
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