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Sophos Technologies Technical Support Engineer Interview Questions, Process, and Tips
Top Sophos Technologies Technical Support Engineer Interview Questions and Answers
- Q1. What is phase 1 and phase 2 in IKEv1
- Q2. What are TCP flags in TCP.
- Q3. How does NAT-T works.
Sophos Technologies Technical Support Engineer Interview Experiences
3 interviews found
I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic networking, TCP IP, DNS, DHCP, IPSEC, Site to Site VPN, Remote Access VPN
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is phase 1 and phase 2 in IKEv1
- Ans.
Phase 1 is for establishing a secure channel and Phase 2 is for negotiating IPSec SAs.
IKEv1 is a protocol used for VPN tunneling
Phase 1 negotiates the parameters for the secure channel
Phase 2 negotiates the IPSec SAs for data transmission
Phase 1 uses Diffie-Hellman for key exchange
Phase 2 uses either AH or ESP for data encryption and authentication
- Q2. How does NAT-T works.
- Ans.
NAT-T is a protocol used to encapsulate and encrypt IPsec traffic when NAT is used in the network.
NAT-T stands for Network Address Translation - Traversal
It allows IPsec traffic to pass through NAT devices
It encapsulates and encrypts IPsec traffic in UDP packets
It uses port 4500 by default
Example: A remote worker using a VPN to connect to their company's network from a hotel room with a NAT router
(3 Questions)
- Q1. What are TCP flags in TCP.
- Ans.
TCP flags are control bits used in TCP to indicate the status of a connection.
TCP flags are 6 bits in the TCP header.
They are used to indicate the status of a connection, such as whether it is being opened, closed, or reset.
Some common TCP flags include SYN, ACK, FIN, RST, and URG.
SYN is used to initiate a connection, ACK is used to acknowledge receipt of data, FIN is used to terminate a connection, RST is used to rese...
- Q2. How does SSL Inspection works
- Ans.
SSL Inspection is a process of intercepting and decrypting SSL/TLS traffic to inspect it for security purposes.
SSL Inspection intercepts SSL/TLS traffic and decrypts it
It allows inspection of encrypted traffic for security threats
It requires a trusted root certificate to be installed on the device
It can cause issues with end-to-end encryption and privacy concerns
- Q3. How does ssl handshake works.
- Ans.
SSL handshake is a process of establishing a secure connection between a client and a server.
Client sends a request to the server to initiate the SSL handshake
Server responds with its SSL certificate
Client verifies the certificate and generates a symmetric key
Client sends a message encrypted with the symmetric key to the server
Server decrypts the message and sends a confirmation to the client
The SSL handshake is comple
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Aug 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. CCNA routing switching basics, Firewall questions, ipsec , VPN
Interview Preparation Tips
1) Technical
2) soft skills
3) managerial
There was no specific HR round , but you will negotiate it with TA team.
Well in my case it was.
Be well prepared for all
Top trending discussions
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posted on 2 Jan 2025
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posted on 5 Aug 2024
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- Q1. Few linux commands
- Q2. Explain few, Any command for example
- Ans.
Some common commands for technical support engineers include ping, ipconfig, and tracert.
Ping: Used to test the reachability of a host on an IP network.
Ipconfig: Displays all current TCP/IP network configuration values.
Tracert: Shows the route that packets take to reach a specified destination.
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Interview Questionnaire
1 Question
- Q1. They ask basic questions about you and your long time and short time goals, what will u do in your first month salary, the 2nd round will be a programming round we can write program in c, c++, java 3rd wil...
Technical Support Engineer Interview Questions & Answers
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Yerusha Kandula
posted on 23 Sep 2024
I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.
(2 Questions)
- Q1. How to solve the error in the code? what is scope? what are logical operators?
- Ans.
Scope refers to the visibility and accessibility of variables in a program. Logical operators are used to perform logical operations in code.
Scope in programming refers to where in the code a variable can be accessed. It can be global, local, or block scope.
To solve an error in the code, first identify the error message or behavior causing the issue. Then, debug the code by checking for syntax errors, logical errors, o...
- Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
- Ans.
To get data in a table using js, you can use DOM manipulation methods like getElementById or querySelector. Other ways to print output include console.log and innerHTML. A block in js is a set of statements enclosed in curly braces.
Use getElementById or querySelector to get data in a table using js
Other ways to print output include console.log and innerHTML
A block in js is a set of statements enclosed in curly braces,
(2 Questions)
- Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How will you handle the challenges here in servi...
- Q2. Why do I want to switch from my previous company?
- Ans.
Seeking new challenges and growth opportunities in a different environment.
Looking for new challenges and opportunities for growth
Interested in gaining experience in a different industry or technology
Seeking a better work-life balance or company culture
Wanting to work with a different team or leadership style
Interview Preparation Tips
Skills evaluated in this interview
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Sophos Technologies Technical Support Engineer Reviews and Ratings
based on 12 reviews
Rating in categories
|
Technical Support Engineer
104
salaries
|  ₹3.5 L/yr - ₹11 L/yr |
|
Senior Software Engineer
87
salaries
| ₹14.8 L/yr - ₹42 L/yr |
|
Network Security Engineer
68
salaries
| ₹4.7 L/yr - ₹16.4 L/yr |
|
Software Engineer
41
salaries
| ₹6.3 L/yr - ₹22.5 L/yr |
|
Software Engineer III
33
salaries
| ₹11.8 L/yr - ₹30 L/yr |
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