SMS Group Associate Manager Interview Questions and Answers

Multiple choice questions

Q1. Work related questions ? And case study situation based question ?
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Q2. Situation based question
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Reasoning , English

Q1. Basics of c and java
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Q1. About your current profile
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Q1. Ask questation related to your work profile
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Q1. Basic and technicals related to renewable energies
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Q2. About local handeling and team handeling
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Q1. How break work in excavator
Ans. 
Excavator brakes operate using hydraulic systems to ensure safe and controlled movement during operation.
• Hydraulic brakes use fluid pressure to engage and disengage the brake system.

• Excavators typically have two types of brakes: service brakes for normal operation and parking brakes for securing the machine.

• Service brakes are activated when the operator releases the accelerator pedal, allowing the hydraulic system to s...read more
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Q2. Type of valve like MRV & PRV
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MRV (Motorized Regulating Valve) and PRV (Pressure Reducing Valve) control fluid flow and pressure in various systems.
• MRV is used to regulate flow in HVAC systems, ensuring optimal temperature control.

• PRV is essential in water supply systems to maintain safe pressure levels.

• MRVs can be automated for precise control, often used in industrial applications.

• PRVs protect downstream equipment from high pressure, preventing d...read more
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Q3. How do you convince customer for certain points
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Effective persuasion involves understanding customer needs, building trust, and presenting clear benefits.
• Listen actively to understand customer concerns and needs.

• Use data and testimonials to support your points; for example, share success stories from similar clients.

• Highlight the unique benefits of your product or service; for instance, explain how it saves time or reduces costs.

• Build rapport by finding common groun...read more
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Q1. Can you explain your experience in handling quality assurance in textile testing lab
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I have extensive experience in quality assurance within textile testing labs, ensuring compliance with industry standards.
• Conducted regular inspections of raw materials to ensure they met quality specifications.

• Implemented standardized testing procedures for fabric strength, colorfastness, and shrinkage.

• Collaborated with production teams to address quality issues and improve processes.

• Utilized statistical process contr...read more
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Q2. How do you manage documentation and compliance with Interational testing standards
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I ensure compliance with international testing standards through systematic documentation, regular audits, and continuous training.
• Implement a centralized documentation system to track all testing protocols and results.

• Conduct regular internal audits to ensure adherence to standards like ISO 17025.

• Provide ongoing training for staff on international standards and compliance requirements.

• Utilize software tools for real-t...read more
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Q3. What steps do you follow to ensure accurate testing in fabric strength and colorfastness testing
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To ensure accurate testing in fabric strength and colorfastness, follow standardized procedures and maintain equipment calibration.
• Use standardized testing methods, such as ASTM or ISO protocols, to ensure consistency.

• Calibrate testing equipment regularly to maintain accuracy; for example, using certified weights for tensile strength tests.

• Conduct pre-tests on sample fabrics to identify any anomalies before full-scale ...read more
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Q4. Describe a situation where you had to resolve a discrepancy in test reports how did you handle it
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I resolved a discrepancy in test reports by conducting a thorough investigation and collaborating with the team to ensure accuracy.
• Identified the discrepancy during a routine review of test reports.

• Gathered all relevant data, including original test results and documentation.

• Collaborated with the testing team to understand the testing process and identify potential errors.

• Conducted a root cause analysis to determine if...read more
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Q5. What instruments or machine have you used regularly for fabric or leather testing
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I have regularly used various instruments for testing fabric and leather, ensuring quality and durability standards are met.
• Tensile Strength Tester: Measures the force required to break a fabric or leather sample.

• Abrasion Tester: Assesses the wear resistance of materials by simulating friction.

• Water Repellency Tester: Evaluates the water resistance of fabrics and leathers.

• Colorfastness Tester: Tests how well a material...read more
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Q6. How do you stay updated with the latest testing standards and industry requirements
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I stay updated on testing standards through continuous learning, industry publications, and active participation in professional communities.
• Subscribe to industry journals like 'Software Testing & Quality Engineering' for the latest research and trends.

• Attend webinars and conferences such as the 'International Conference on Software Testing' to network and learn from experts.

• Participate in online forums and communi...read more
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Q7. Can you walk us through your role in preparing lab audits documentations
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Q8. What challenges have you faces in maintaining turnaround time for testing and how did you overcome them
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Q9. Have you ever trained junior staff or technicians what was your approach
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I have trained junior staff using a structured approach, focusing on hands-on experience and continuous feedback.
• Developed a comprehensive training plan that included both theoretical knowledge and practical skills.

• Utilized shadowing techniques, allowing junior staff to observe experienced technicians in real-time.

• Conducted regular feedback sessions to address questions and reinforce learning.

• Implemented role-playing s...read more
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Q10. What your experience with customer complaint resolution related to product quality
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I have extensive experience in resolving customer complaints regarding product quality through effective communication and problem-solving.
• Actively listen to customer concerns to fully understand the issue.

• Investigated a complaint about a defective product by coordinating with the quality assurance team.

• Implemented a feedback loop to ensure recurring issues are addressed and resolved.

• Provided timely updates to customer...read more
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