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Smartmovess Consulting Zone Process Trainer Interview Questions and Answers
Smartmovess Consulting Zone Process Trainer Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. About the HR process as i was training for HR interns batches
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Jul 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself in brief
- Ans.
Experienced process trainer with a background in customer service and training development.
Over 5 years of experience in training employees on processes and procedures
Strong background in customer service and problem-solving
Developed training materials and conducted workshops for new hires
Proficient in using learning management systems and virtual training platforms
- Q2. What's your hobbies and why you want the job
- Ans.
My hobbies include reading, hiking, and cooking. I want this job because I enjoy helping others learn and grow.
I enjoy reading because it allows me to learn new things and escape into different worlds.
Hiking is a great way for me to stay active and enjoy nature.
Cooking is a creative outlet for me and I love trying out new recipes.
I want this job because I have a passion for teaching and helping others succeed.
I find fu...
Versant Test, Amcat, on Pmap test
(3 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced process trainer with a passion for helping others succeed.
Over 5 years of experience in training and development
Strong communication and interpersonal skills
Proven track record of improving employee performance through training programs
Certified in instructional design and adult learning principles
- Q2. Tell me about the social media and e-commerce
- Ans.
Social media and e-commerce are closely intertwined, with many businesses leveraging social platforms for marketing and sales.
Social media platforms like Facebook, Instagram, and Pinterest are commonly used for e-commerce marketing and advertising.
Social commerce, where users can purchase products directly through social media platforms, is becoming increasingly popular.
Influencer marketing on social media has a signif...
- Q3. We will give you a case study on a mock call
(1 Question)
- Q1. Tell me about yourself
I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What are your kpis???
- Q2. Share about your experience
Interview Preparation Tips
Selected
I was interviewed before Oct 2022.
Were asked to present a topic of our choice
(2 Questions)
- Q1. Explain your previous roles
- Q2. Explained my previous role in detail
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Facilitation skills were checked
- Q2. Trainer roles, strengths
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
(3 Questions)
- Q1. What is KPI KPA TAT TNA
- Ans.
KPI stands for Key Performance Indicator, KPA stands for Key Performance Area, TAT stands for Turnaround Time, TNA stands for Training Needs Analysis.
KPIs are specific metrics used to evaluate the success of an organization or individual in achieving goals.
KPAs are specific areas within an organization where performance is critical for success.
TAT refers to the amount of time it takes to complete a process or task.
TNA ...
- Q2. How to calculate throughput
- Ans.
Throughput can be calculated by dividing the total number of units produced by the total time taken to produce them.
Calculate the total number of units produced during a specific time period.
Determine the total time taken to produce those units.
Divide the total number of units by the total time taken to get the throughput.
For example, if 100 units were produced in 10 hours, the throughput would be 10 units per hour.
- Q3. (No. Trainees went live divided by No. Of trainees in the start of the batch) %
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(3 Questions)
- Q1. About me work experience
- Q2. Why you want to join TP
- Q3. Experience and topic TNA TNI
(2 Questions)
- Q1. 5 Best quality of the trainer
- Ans.
The 5 best qualities of a process trainer are patience, communication skills, adaptability, subject matter expertise, and creativity.
Patience to deal with learners who may have different learning speeds and styles
Excellent communication skills to convey information clearly and effectively
Adaptability to adjust training methods based on the needs of the learners
Subject matter expertise to provide accurate and relevant i...
- Q2. How will you handle a agent who have casual attitude
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 4 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. Where do you see yourself in 5 years?
- Q3. Why are you looking for a change?
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
30 minutes and 30 questions realted to the process, mathmatics, language, objective, logical reasoning all mix
How a trainer identify trainees type, and how to deal with each type.. example in my case "The Shell shocked" and "sharpshooter/inspector" type trainees case were there...
(1 Question)
- Q1. This was the final round with Dgm, regarding my stability, intellectuality, and faith towards the job/organization were discussed.
Interview Preparation Tips
- Type of trainees
- About SLA
- Production quality Matrix
- Advance Excel sheet
- Prepare for presentation
- Facilitation skills
Selected
I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.
You will have to prepare a PPT based on a topic either given by them or you can also choose.Here they will check your presentation skills.
(5 Questions)
- Q1. Tell me something about yourself
- Q2. Why do you want to join Tech Mahindra?
- Q3. What is your idea about Corporate Training?
- Ans.
Corporate Training is essential for enhancing employee skills and knowledge to improve performance and productivity.
Corporate Training helps employees develop new skills and knowledge relevant to their roles.
It improves employee performance and productivity, leading to better business outcomes.
Corporate Training can include workshops, seminars, online courses, and on-the-job training.
It is important for keeping employe...
- Q4. How to calculate throughput,FPA and attrition in a batch?
- Ans.
Throughput, FPA, and attrition can be calculated by analyzing the number of completed tasks, the number of defects, and the number of employees who have left in a batch.
Throughput can be calculated by dividing the number of completed tasks by the total time taken to complete them.
FPA (First Pass Acceptance) can be calculated by dividing the number of defect-free tasks by the total number of tasks.
Attrition rate can be ...
- Q5. What is TNA and TNI?
- Ans.
TNA stands for Training Needs Analysis and TNI stands for Training Needs Identification.
TNA is the process of identifying training needs within an organization.
TNI involves assessing the skills and knowledge gaps of employees to determine training requirements.
Both TNA and TNI are crucial for designing effective training programs and improving employee performance.
Interview Preparation Tips
- TNA
- TNI
- Facilitation
- Excel
- Training
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