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SmartConnect Technologies Genesys Support Engineer Interview Questions and Answers

Updated 25 Jun 2022

2 interviews found

Sort by: Popular

I applied via Referral

1 Interview Round

1

Technical Round (1 Question)

  • Q1. SIP transfer call flow with refer method

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join this organisation. They have very bad working culture, managers are very rude, they will make u work even if ur sick or its holiday or even it's weekend. All they care about work. No proper training is given u need learn everything by yourself.

I applied via Referral and was interviewed before Jun 2021.

3 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Brief about last job and give topic related with the telecom .
2

Technical Round (1 Question)

  • Q1. Telecom concepts like communication protocols
3

HR Round (1 Question)

  • Q1. Salary discusssion , and formal basic rules of the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with the telecom concepts , protocols and basic of telephony networks.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Dec 2023.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. 1 introduce yourself? 2 tell me about your project? 3 tell me about your roles and responsibilities? 4 how many tickets you get in a day? 5 have you faced any p...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview.

SmartConnect Technologies Interview FAQs

How many rounds are there in SmartConnect Technologies Genesys Support Engineer interview?
SmartConnect Technologies interview process usually has 2 rounds. The most common rounds in the SmartConnect Technologies interview process are Technical and HR.
What are the top questions asked in SmartConnect Technologies Genesys Support Engineer interview?

Some of the top questions asked at the SmartConnect Technologies Genesys Support Engineer interview -

  1. SIP transfer call flow with refer met...read more
  2. Telecom concepts like communication protoc...read more

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People are getting interviews through

based on 2 SmartConnect Technologies interviews
Referral
100%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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SmartConnect Technologies Genesys Support Engineer Salary
based on 30 salaries
₹2.5 L/yr - ₹8.2 L/yr
14% less than the average Genesys Support Engineer Salary in India
View more details

SmartConnect Technologies Genesys Support Engineer Reviews and Ratings

based on 7 reviews

3.5/5

Rating in categories

3.3

Skill development

3.2

Work-Life balance

3.2

Salary & Benefits

3.4

Job Security

3.2

Company culture

3.3

Promotions/Appraisal

3.3

Work Satisfaction

Explore 7 Reviews and Ratings
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₹2 L/yr - ₹7 L/yr

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₹2.5 L/yr - ₹8.2 L/yr

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