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SmartConnect Technologies

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2.8

based on 85 Reviews

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SmartConnect Technologies Genesys Support Engineer Interview Questions and Answers

Updated 25 Jun 2022

SmartConnect Technologies Genesys Support Engineer Interview Experiences

2 interviews found

Genesys Support Engineer Interview Questions & Answers

user image Anonymous

posted on 8 Feb 2022

I applied via Referral

Round 1 - Technical 

(1 Question)

  • Q1. SIP transfer call flow with refer method
  • Ans. 

    SIP transfer call flow with refer method

    • Refer method is used to transfer a call from one party to another

    • The party initiating the transfer sends a REFER message to the SIP server

    • The server then sends an INVITE message to the new party

    • Once the new party accepts the call, the server sends a 200 OK message to the initiating party

    • The server then sends a BYE message to the initiating party to end the call

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join this organisation. They have very bad working culture, managers are very rude, they will make u work even if ur sick or its holiday or even it's weekend. All they care about work. No proper training is given u need learn everything by yourself.

Genesys Support Engineer Interview Questions & Answers

user image Anonymous

posted on 25 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Brief about last job and give topic related with the telecom .
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Telecom concepts like communication protocols
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discusssion , and formal basic rules of the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with the telecom concepts , protocols and basic of telephony networks.

Genesys Support Engineer Interview Questions Asked at Other Companies

asked in SmartConnect Technologies
Q1. SIP transfer call flow with refer method
View answer (1)
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Top trending discussions

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Career Growth
2w
a technical specialist
How soon should I say I'm not joining the org.
I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.
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Application Support Engineer Interview Questions & Answers

Apmosys Technologies user image Anonymous

posted on 25 Jan 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. 1 introduce yourself? 2 tell me about your project? 3 tell me about your roles and responsibilities? 4 how many tickets you get in a day? 5 have you faced any p1 issue?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview.

Application Support Engineer Interview Questions & Answers

Pitney Bowes user image Anonymous

posted on 12 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Computer related questions
    • Add your answer
  • Q2. 32 bit vs 64 bit Computer Architecture
  • Ans. 

    32 bit architecture can address up to 4GB of RAM, while 64 bit can address much more.

    • 32 bit architecture has a maximum addressable memory of 4GB

    • 64 bit architecture can address much more memory, up to 16 exabytes

    • 64 bit architecture can perform more calculations per clock cycle

    • 64 bit architecture is required for running certain software, such as Adobe Creative Suite

    • 32 bit architecture is still commonly used in older syst

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep prepare with basic computer related questions.
More about working at SmartConnect Technologies

SmartConnect Technologies Interview FAQs

How many rounds are there in SmartConnect Technologies Genesys Support Engineer interview?
SmartConnect Technologies interview process usually has 2 rounds. The most common rounds in the SmartConnect Technologies interview process are Technical and HR.
What are the top questions asked in SmartConnect Technologies Genesys Support Engineer interview?

Some of the top questions asked at the SmartConnect Technologies Genesys Support Engineer interview -

  1. SIP transfer call flow with refer met...read more
  2. Telecom concepts like communication protoc...read more

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SmartConnect Technologies Genesys Support Engineer Salary
based on 24 salaries
₹2.5 L/yr - ₹8.2 L/yr
13% less than the average Genesys Support Engineer Salary in India
View more details

SmartConnect Technologies Genesys Support Engineer Reviews and Ratings

based on 7 reviews

3.5/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

3.2

Salary

3.4

Job security

3.2

Company culture

3.3

Promotions

3.3

Work satisfaction

Explore 7 Reviews and Ratings
SmartConnect Technologies Salaries in India
Software Engineer
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₹2.5 L/yr - ₹7 L/yr

Software Developer
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₹3 L/yr - ₹8.5 L/yr

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26 salaries
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₹2 L/yr - ₹5.8 L/yr

Genesys Support Engineer
24 salaries
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₹2.5 L/yr - ₹8.2 L/yr

Senior Software Engineer
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₹5.5 L/yr - ₹12.5 L/yr

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