Genesys Support Engineer
Genesys Support Engineer Interview Questions and Answers
Updated 8 Feb 2022
Q1. SIP transfer call flow with refer method
Ans.
SIP transfer call flow with refer method
Refer method is used to transfer a call from one party to another
The party initiating the transfer sends a REFER message to the SIP server
The server then sends an INVITE message to the new party
Once the new party accepts the call, the server sends a 200 OK message to the initiating party
The server then sends a BYE message to the initiating party to end the call
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