2 Smart Call Center Solutions Customer Service Associate (Csa) Interview Questions & Answers | Complete Prep Guide 2025

Smart Call Center Solutions Customer Service Associate (Csa) Interview Experiences

1 interview found

Customer Service Associate (Csa) Interview Questions & Answers

Anwesh Mukherjee

posted on 2 Apr 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

I applied via Walk-in

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Basic communication skills.

Add your answer

Q2. Knowing an additional Language is a +.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. It's quite easy to get yourself a job at this company.

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Associate (Csa) Interview Questions & Answers

Wipro

Anonymous

posted on 27 Dec 2020

I applied via Company Website and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Why we hire you ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are going for interviews be confident on yourself and give your best that you are the one and perfect for this job role

Customer Service Associate (Csa) Interview Questions & Answers

Teleperformance

Anonymous

posted on 15 Feb 2022

I applied via Indeed and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR

(3 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Why are you looking for a change?

Add your answer

Q3. Tell me about yourself.

Add your answer

Round 2 - One-on-one

(3 Questions)

Q1. Why should we hire you

Ans. I am experienced and an quick learner, can work in any environment with efficiency.

Answered Anonymously

Add your answer

Q2. What is credit card.

Ans.

A credit card is a plastic card that allows you to borrow money from a bank or financial institution to make purchases.

Credit cards have a credit limit, which is the maximum amount you can borrow.
You can use a credit card to make purchases online, in stores, or over the phone.
Credit cards charge interest on the amount you borrow, and may also have fees for late payments or going over your credit limit.
Some credit cards...

Answered by AI

View 1 more answer

Q3. What is your Salary expactation

Ans. For fresher : As I am fresher so i dont have any salary expactation just wanted to start my career with a reputed org. Like yours. For experience; Can go as per your expactations.

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you facing rejections so you are close to get hired.

Customer Service Associate (Csa) Interview Questions & Answers

IBM

Anonymous

posted on 1 May 2021

I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. About your previous jobs and experience?

Add your answer

Q2. Willing to work with 24/7 day and night shifts?

Add your answer

Q3. About yourself?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and prepare yourself in such a way as if you are going to take their interview and speak very clearly.

Customer Service Associate (Csa) Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 9 Sep 2017

I was interviewed before Sep 2016.

Interview Questionnaire

1 Question

Q1. Work shift time, location,Traval and low salary.

Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction (English)
Previous company working details,regicnaction of previous company.
Tips: No

Round: HR Interview
Experience: No
Tips: No

Skills: Soft Skills

Customer Service Associate (Csa) Interview Questions & Answers

Teleperformance

soniya

posted on 10 Sep 2020

Interview Questionnaire

2 Questions

Q1. Why do you wants to do the job

Add your answer

Q2. When i did interview very well with full confident then also the company won't select me

Add your answer

Customer Service Associate (Csa) Interview Questions & Answers

Teleperformance

Anonymous

posted on 8 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Introduction

Add your answer

Q2. Interests

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make yourself comfort an confident enough . That's all you need . Believe in yourself .

Customer Service Associate (Csa) Interview Questions & Answers

Teleperformance

Anonymous

posted on 1 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Introduction, hobbies, life goals

Add your answer

Q2. They will test spoken english, they asked me to speak for 30 minutes.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well on introduction they will ask about
1) goals
2) hobbies
3)relocation
4) process

Customer Service Associate (Csa) Interview Questions & Answers

TCS

Anonymous

posted on 2 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Why do you want to join TCS

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest. Don't lie about anything.

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Dec 2020

I applied via Walk-in and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Tell me something about yourself

View 9 more answers

Q2. Why did u left ur last company

View 4 more answers

Q3. How much salary did u expect

View 7 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Simply rounds will be there till the client round and the client round will be on telephone and Client normally check your gramticaly mistakes and your pronounciation and simple you'll select if u have a good communication skill and confidence you need confidence

Smart Call Center Solutions Interview FAQs

How many rounds are there in Smart Call Center Solutions Customer Service Associate (Csa) interview?

Smart Call Center Solutions interview process usually has 2 rounds. The most common rounds in the Smart Call Center Solutions interview process are Resume Shortlist and HR.

What are the top questions asked in Smart Call Center Solutions Customer Service Associate (Csa) interview?

Some of the top questions asked at the Smart Call Center Solutions Customer Service Associate (Csa) interview -

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Smart Call Center Solutions Interviews By Designations

Interview Questions for Popular Designations

Smart Call Center Solutions Customer Service Associate (Csa) Interview Process

based on 1 interview

Interview experience

Excellent

Teleperformance Customer Service Associate (Csa) Interview Questions

3.9

• 9 Interviews

Tech Mahindra Customer Service Associate (Csa) Interview Questions

3.5

• 6 Interviews

Concentrix Corporation Customer Service Associate (Csa) Interview Questions

3.8

• 4 Interviews

Wipro Customer Service Associate (Csa) Interview Questions

3.7

• 2 Interviews

TCS Customer Service Associate (Csa) Interview Questions

3.7

• 1 Interview

IBM Customer Service Associate (Csa) Interview Questions

4.0

• 1 Interview

HRH Next Services Customer Service Associate (Csa) Interview Questions

3.1

• 1 Interview

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