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Smart Call Center Solutions

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3.3

based on 124 Reviews

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Smart Call Center Solutions Customer Service Associate (Csa) Interview Questions and Answers

Updated 2 Apr 2023

Smart Call Center Solutions Customer Service Associate (Csa) Interview Experiences

1 interview found

Customer Service Associate (Csa) Interview Questions & Answers

user image Anwesh Mukherjee

posted on 2 Apr 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic communication skills.
    • Add your answer
  • Q2. Knowing an additional Language is a +.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. It's quite easy to get yourself a job at this company.

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Smart Call Center Solutions?
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Interview questions from similar companies

Customer Service Associate (Csa) Interview Questions & Answers

HRH Next Services user image

posted on 26 Jan 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Typing skills test where they test your typing speed and see how many mistakes you made.
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Versant round to see your spoken English skills.
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. OPS round where another HR interviews you and gives his final word on whether you're selected or not for the training.
    • Add your answer

Interview Preparation Tips

Topics to prepare for HRH Next Services Customer Service Associate (Csa) interview:
  • Personal details
  • General knowledge
  • Goals
  • Strengths and weaknesses
Interview preparation tips for other job seekers - Be confident.
Be truthful.
Don't get nervous.
If it is meant to be you'll get the job!

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 17 May 2021

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Care Executive Interview Questions & Answers

Data Entry user image Pooja Sharma

posted on 13 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Current working somewhere
    • Add your answer
  • Q2. Dislike and like about your job profile
    • Add your answer
Round 3 - Aptitude Test 

Comfortable job work from home or office

Interview Preparation Tips

Interview preparation tips for other job seekers - Be realistic,and confident

Customer Care Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 30 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test is the main thing they will conduct

Round 2 - HR 

(2 Questions)

  • Q1. They will ask you to speak and they will analyse your communication skills
    • Add your answer
  • Q2. They will ask about your previous experience and analyze your skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for HRH Next Services Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Just be confident that's enough

Customer Care Executive Interview Questions & Answers

HRH Next Services user image Medha Bhat

posted on 21 Nov 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Bref about home town or Bangalore
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice plz donot go to these company these is two torcher company plz guys donot go

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Same question were asked by the operation manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 21 Jul 2021

I applied via Apna Jobs and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Why you want to join cogent hub?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and relax it's gonna be easy.

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Do you have any experience?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Care Executive Interview Questions & Answers

Cogenthub user image Md Salim

posted on 10 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

The test was easy to clear as it only contained logical questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. The first round was good. You may feel like you have got the job. And way they will speak you'll agree to everything.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. They asked me about my previous experiences and what kind of job I was doing. They are not providing drops in Howrah as if it is out of West Bengal or too far beyond their reach. Even if you agree to bring...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - PLEASE FOR GOD"S SAKE DO NOT GO FOR INTERVIEW IN COGENTHUB.
More about working at Smart Call Center Solutions

Smart Call Center Solutions Interview FAQs

How many rounds are there in Smart Call Center Solutions Customer Service Associate (Csa) interview?
Smart Call Center Solutions interview process usually has 2 rounds. The most common rounds in the Smart Call Center Solutions interview process are Resume Shortlist and HR.
What are the top questions asked in Smart Call Center Solutions Customer Service Associate (Csa) interview?

Some of the top questions asked at the Smart Call Center Solutions Customer Service Associate (Csa) interview -

  1. Knowing an additional Language is a...read more
  2. Basic communication skil...read more

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Smart Call Center Solutions Customer Service Associate (Csa) Interview Process

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Excellent
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Smart Call Center Solutions Customer Service Associate (Csa) Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

1.0

Skill development

4.0

Work-life balance

3.0

Salary

4.0

Job security

4.0

Company culture

1.0

Promotions

2.0

Work satisfaction

Explore 1 Review and Rating
Smart Call Center Solutions Salaries in India
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