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I can handle customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy towards the customer's situation
Provide solutions or alternatives to resolve the customer's concerns
Follow up to ensure customer satisfaction
Stay calm and professional even in challenging situations
Educational background, CX handling, empathy apology
Educational background refers to the academic qualifications and degrees obtained by an individual.
CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.
Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...
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posted on 19 Jul 2021
I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.
Types of mattresses.
Core may not align with business goals or may not be feasible.
Core may not align with current market trends or customer needs.
Core may require significant investment or resources that may not be available.
Core may not be feasible due to technical limitations or regulatory constraints.
Non-core areas may offer greater potential for growth or profitability.
Outsourcing non-core functions may be more cost-effective and effi
There are approximately 200 flights that leave Chennai airport every day.
Chennai airport has both domestic and international flights.
The number of flights leaving Chennai airport varies depending on the day of the week and time of day.
Some of the airlines that operate from Chennai airport include Air India, IndiGo, SpiceJet, and Emirates.
Chennai airport is one of the busiest airports in India, with over 22 million pass
My strengths are analytical thinking, communication skills, and adaptability. My weaknesses are procrastination, perfectionism, and public speaking anxiety.
Strengths: analytical thinking (e.g. ability to break down complex problems), communication skills (e.g. active listening, clear articulation), adaptability (e.g. ability to adjust to changing circumstances)
Weaknesses: procrastination (e.g. tendency to delay tasks),...
The question is irrelevant and has no relation to the job of a business analyst.
The number of windows in IIT is not relevant to the job of a business analyst.
As a business analyst, my focus would be on analyzing business processes, identifying areas for improvement, and developing solutions to business problems.
I would need to gather and analyze data related to the business operations, market trends, and customer behav...
I would analyze the cost structure and pricing strategy to identify the root cause of decreasing profit.
Analyze the cost structure to identify any cost increases that may be impacting profit margins
Review pricing strategy to ensure it is aligned with market demand and competition
Evaluate sales mix to determine if there are any products or services that are less profitable
Consider implementing cost-cutting measures or a...
I am interested in working with your company because of its reputation and the opportunity to utilize my skills as a business analyst.
I am impressed with the company's track record and reputation in the industry.
I believe that my skills and experience as a business analyst align well with the requirements of this position.
My strengths include strong analytical skills, attention to detail, and the ability to communicate...
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Interview experience
based on 141 reviews
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Area Sales Manager
38
salaries
| ₹0 L/yr - ₹0 L/yr |
Sales Advisor
18
salaries
| ₹0 L/yr - ₹0 L/yr |
Section Manager
10
salaries
| ₹0 L/yr - ₹0 L/yr |
Territory Sales Manager
9
salaries
| ₹0 L/yr - ₹0 L/yr |
Advisor
9
salaries
| ₹0 L/yr - ₹0 L/yr |
Kurlon
Duroflex
Peps Industries
Centuary Mattresses