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I can handle customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy towards the customer's situation
Provide solutions or alternatives to resolve the customer's concerns
Follow up to ensure customer satisfaction
Stay calm and professional even in challenging situations
Educational background, CX handling, empathy apology
Educational background refers to the academic qualifications and degrees obtained by an individual.
CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.
Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...
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posted on 12 Jul 2021
I applied via Campus Placement and was interviewed in Jan 2021. There were 3 interview rounds.
posted on 19 Jul 2021
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Sep 2021. There were 4 interview rounds.
Job relocation can be managed depending on various factors.
Relocation can be managed if the company has a policy in place for it.
The employee should be willing to relocate and should have a valid reason for it.
The cost of relocation should be considered by the company.
The employee should be given enough time to prepare for the move.
The company should provide assistance in finding housing and settling in the new locatio
Reasoning, Aptitude, GS, english & Essay writing
I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.
ISO 9001:2015 is a quality management system standard that outlines the requirements for a company to meet customer and regulatory needs.
ISO 9001:2015 is a set of standards that focus on quality management systems
It outlines the requirements for a company to meet customer and regulatory needs
Quality tools such as Six Sigma, Lean, and Total Quality Management can be used to implement ISO 9001:2015
ISO 9001:2015 emphasize...
I applied via Job Portal and was interviewed in Feb 2024. There was 1 interview round.
30min reasing time profit
based on 1 interview
Interview experience
based on 145 reviews
Rating in categories
Area Sales Manager
36
salaries
| ₹3.1 L/yr - ₹8.5 L/yr |
Sales Advisor
18
salaries
| ₹2.2 L/yr - ₹3.6 L/yr |
Section Manager
11
salaries
| ₹3.7 L/yr - ₹5 L/yr |
Territory Sales Manager
9
salaries
| ₹4.5 L/yr - ₹12.5 L/yr |
Advisor
9
salaries
| ₹2.5 L/yr - ₹3.3 L/yr |
CenturyPly
Nilkamal
Kurlon
Greenlam Industries