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Sleepwell Customer Service Executive Interview Questions and Answers
Sleepwell Customer Service Executive Interview Experiences
1 interview found
Akshat Jain
(2 Questions)
- Q1. Tell me about your self.. Akshat Jain
- Q2. How many years of exp. do you have ..
(2 Questions)
- Q1. What was roles & responsibility in your last company
- Q2. How u can handle the cx
- Ans.
I can handle customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy towards the customer's situation
Provide solutions or alternatives to resolve the customer's concerns
Follow up to ensure customer satisfaction
Stay calm and professional even in challenging situations
(2 Questions)
- Q1. Brief me about yourself ..
- Q2. Educational background, what is cx handling, what is empathy apology
- Ans.
Educational background, CX handling, empathy apology
Educational background refers to the academic qualifications and degrees obtained by an individual.
CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.
Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...
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Interview questions from similar companies
I applied via Aasan jobs and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Experience, handling customer queries
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Previous work experiences
(2 Questions)
- Q1. Salary negotiations by HR team
- Q2. Offering the package
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me Something about your Self
- Q2. How do you know about kurlon?
Interview Preparation Tips
Zxc ccc
SUDHEER
I applied via Walk-in
(2 Questions)
- Q1. Tell me about your self
- Q2. Education and products and processes knowledge
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. He asking my field knowledge and work profile
- Q2. I am answering step by step
Interview Preparation Tips
(4 Questions)
- Q1. Why recruit you for his organisation
- Q2. What advantages they have if recruit me
- Q3. Tell me about yourself
- Q4. What About Family status
Interview Preparation Tips
Senior Customer Service Executive Interview Questions & Answers
Wakefit
Anonymous
posted on 29 Apr 2023
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self introduction
(3 Questions)
- Q1. The interviewer asked me to sell the product
- Ans. I selled the bottle a d informed about benefits
- Q2. Convincing skills
- Q3. Mock call was done
(2 Questions)
- Q1. No question asked
- Q2. No question was asked
PAVAN DONGARE
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Work related questions
- Q2. About work related questions
- Q3. Family and salary related questions
- Q4. SAP knowledge Questions
- Q5. System related knowledge
Interview questions .I answered the questions
(1 Question)
- Q1. Total years experience, old company details, salary details
Manager &HR asked questions to me
(2 Questions)
- Q1. Explain about the Duroflex company
- Ans.
Duroflex is a leading mattress brand in India known for its innovative products and commitment to quality sleep solutions.
Duroflex offers a wide range of mattresses including memory foam, latex, and coir mattresses.
The company focuses on using high-quality materials and advanced technology to create comfortable and durable mattresses.
Duroflex has a strong presence in the Indian market and is known for its customer-cent...
- Q2. MTTR,MTBF,and Motor VFD , sensor, transformer,Relay about all too
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Sleepwell Interviews By Designations
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Sleepwell Customer Service Executive Interview Process
based on 1 interview
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Interview Questions from Similar Companies
Sleepwell Customer Service Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Area Sales Manager
36
salaries
|  ₹3.1 L/yr - ₹8.5 L/yr |
|
Sales Advisor
18
salaries
| ₹2.2 L/yr - ₹3.6 L/yr |
|
Section Manager
11
salaries
| ₹3.7 L/yr - ₹5 L/yr |
|
Territory Sales Manager
9
salaries
| ₹4.5 L/yr - ₹12.5 L/yr |
|
Advisor
9
salaries
| ₹2.5 L/yr - ₹3.3 L/yr |
CenturyPly
Nilkamal
Kurlon
Greenlam Industries
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