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Wakefit Customer Service Executive Interview Questions and Answers

Updated 11 Oct 2020

Wakefit Customer Service Executive Interview Experiences

1 interview found

I applied via Aasan jobs and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Experience, handling customer queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, stay calm

Interview questions from similar companies

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about your previous role? What do you understand about average ticket value and conversion? And situation based questions. Like if a customer is coming to buy this then how you upsell and...
  • Ans. Tell what was your job role what all additional activities you do which all things you've achieved till date your target vs achievement
  • Answered Anonymously
Round 2 - Aptitude Test 

Psychology related questions and you will get examples of questions on Google also .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answers the question. Be clear while answering the questions. they ask more situational based questions.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Case Study 

It was easy round like situation questions were asked

Round 2 - One-on-one 

(1 Question)

  • Q1. I was tested on public communication and response assessment

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and try to exhibit your open minded attitude

Wakefit Interview FAQs

How to prepare for Wakefit Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wakefit. The most common topics and skills that interviewers at Wakefit expect are Communication Skills, Customer Service, Non Voice Process and voice process.

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Wakefit Customer Service Executive Salary
based on 7 salaries
₹3 L/yr - ₹4.6 L/yr
22% more than the average Customer Service Executive Salary in India
View more details

Wakefit Customer Service Executive Reviews and Ratings

based on 3 reviews

2.8/5

Rating in categories

2.8

Skill development

2.8

Work-life balance

3.4

Salary

4.0

Job security

3.2

Company culture

2.8

Promotions

3.2

Work satisfaction

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