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Sleepwell
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I can handle customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy towards the customer's situation
Provide solutions or alternatives to resolve the customer's concerns
Follow up to ensure customer satisfaction
Stay calm and professional even in challenging situations
Educational background, CX handling, empathy apology
Educational background refers to the academic qualifications and degrees obtained by an individual.
CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.
Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 5 interview rounds.
Basically it was a Guesstimate question
4 sections of psychometric test
I applied via campus placement at Agra University and was interviewed in Sep 2023. There were 2 interview rounds.
Sleepwell interview questions for popular designations
I applied via Walk-in and was interviewed in Apr 2022. There were 2 interview rounds.
The company is a leading provider of sales solutions and services.
The company has been in business for over 10 years.
They have a strong client base, including major corporations in various industries.
Their sales advisors are highly trained and experienced.
The company offers customized sales strategies and solutions to meet client needs.
They have a track record of delivering results and exceeding sales targets.
Our company makes a wide range of products for various industries.
We manufacture electronics such as smartphones, tablets, and laptops.
We also produce home appliances like refrigerators, washing machines, and air conditioners.
In addition, we offer personal care products including hair dryers, electric toothbrushes, and shavers.
Furthermore, we have a line of automotive products like car batteries, tires, and engine oil.
...
posted on 28 Mar 2023
I applied via Campus Placement and was interviewed before Mar 2022. There were 4 interview rounds.
Aptitude and technical questions
I applied via Approached by Company and was interviewed in Jul 2022. There were 4 interview rounds.
Basic aptitude test in MCQ type questions
Mechanical Engineer mcq
I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.
I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.
I applied via Approached by company and was interviewed before Feb 2021. There were 2 interview rounds.
Interview experience
based on 132 reviews
Rating in categories
Area Sales Manager
31
salaries
| ₹3.1 L/yr - ₹9.5 L/yr |
Sales Advisor
27
salaries
| ₹2.2 L/yr - ₹3.6 L/yr |
Territory Sales Manager
9
salaries
| ₹6 L/yr - ₹9.4 L/yr |
Advisor
9
salaries
| ₹2.5 L/yr - ₹3.3 L/yr |
Sales Manager
8
salaries
| ₹1.8 L/yr - ₹7.2 L/yr |
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