Shriram Properties Telecaller Interview Questions and Answers

Product explain involves providing detailed information about the features, benefits, and uses of a product to potential customers.

• Highlight key features and benefits of the product

• Explain how the product can solve customer's problems or meet their needs

• Provide examples of how the product has been used successfully by other customers

Handle customers with patience, empathy, and effective communication.

• Listen actively to understand customer's concerns

• Show empathy and understanding towards customer's situation

• Communicate clearly and professionally

• Offer solutions or alternatives to resolve customer's issues

• Follow up to ensure customer satisfaction