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Shriram Finance Customer Service Executive Interview Questions and Answers for Experienced

Updated 29 Sep 2023

Shriram Finance Customer Service Executive Interview Experiences for Experienced

3 interviews found

I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Package details
  • Q2. CTC and enrollment
  • Q3. Personal details
  • Q4. Carrer oreinted
  • Q5. Previous work exp

Interview Preparation Tips

Interview preparation tips for other job seekers - Veccancy arrive apply
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general knowledge questions

Round 3 - Behavioral 

(5 Questions)

  • Q1. Golden rules of accounts
  • Ans. 

    Golden rules of accounts are basic principles that guide the accounting process.

    • Always maintain accurate and up-to-date records

    • Separate personal and business finances

    • Follow the principle of double-entry accounting

    • Ensure consistency in recording transactions

    • Regularly reconcile accounts with bank statements

  • Answered by AI
  • Q2. Self introduction
  • Q3. Last working experience
  • Q4. My profile details
  • Q5. Courses completed apart from our studies
  • Ans. 

    Completed courses in customer service, communication skills, and conflict resolution.

    • Customer service training course at XYZ Institute

    • Communication skills workshop at ABC Training Center

    • Conflict resolution seminar at DEF College

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong your communication with your own language with gentle English. Be bold.

Customer Service Executive Interview Questions Asked at Other Companies for Experienced

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Q1. 3. What do you mean by Customer service? What is BPO?
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Q2. What do you know about ecommerce?
asked in IntouchCX
Q3. What are the benefits of using ecommerce services rather than goi ... read more
asked in Flipkart
Q4. What do you understand by the name customer service
Q5. Why you want to join teleperformance ?

I applied via Company Website and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hr will provide the offer letter

Interview Preparation Tips

Topics to prepare for Shriram Finance Customer Service Executive interview:
  • GENERAL AWARENESS
  • KYC DOCUMENTS
  • Strong Interpersonal Skills
Interview preparation tips for other job seekers - Kindly check the Shriram official website Carrer portal time to time and upload your resume

Interview questions from similar companies

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self, previous work, about markets

Interview Preparation Tips

Interview preparation tips for other job seekers - I like to face interview

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)
  • Q2. Job experience service brake down accident work
  • Q3. Will we required job

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77

Interview Questionnaire 

1 Question

  • Q1. How many years of experience......if none tell about yourself.....nd what is ur qualification....this type of normal qustion....

Interview Preparation Tips

Round: Group Discussion
Experience: Mainly ask why u r interested to join muthoot fincrop.....nd what is ur groth in this organisation

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. ABOUT YOURSELF

Interview Preparation Tips

Interview preparation tips for other job seekers - JUST RELAX YOU CAN CRACK IT EASILY JUST BE CONFIDENT

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell about your self
  • Ans. I'm lincy completed mcom IB with 71% in KG college of arts and science. I did my schooling at Ooty in kendriya vidyalaya.
  • Answered by Lincy L
  • Q2. Why did you choose this job
  • Ans. Because I have the necessary qualifications
  • Answered by Lincy L

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be confident
Speak positively

Interview Questionnaire 

1 Question

  • Q1. About customer relationship

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Simple questions about shift and previous experience about company and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview in adfc is very simple

Shriram Finance Interview FAQs

How many rounds are there in Shriram Finance Customer Service Executive interview for experienced candidates?
Shriram Finance interview process for experienced candidates usually has 3 rounds. The most common rounds in the Shriram Finance interview process for experienced candidates are Resume Shortlist, Aptitude Test and Behavioral.
What are the top questions asked in Shriram Finance Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Shriram Finance Customer Service Executive interview for experienced candidates -

  1. Courses completed apart from our stud...read more
  2. Golden rules of accou...read more
  3. Hr will provide the offer let...read more

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Shriram Finance Customer Service Executive Interview Process for Experienced

based on 1 interview

2 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
View more
Shriram Finance Customer Service Executive Salary
based on 182 salaries
₹1 L/yr - ₹3.5 L/yr
21% less than the average Customer Service Executive Salary in India
View more details

Shriram Finance Customer Service Executive Reviews and Ratings

based on 110 reviews

3.9/5

Rating in categories

3.9

Skill development

3.7

Work-life balance

3.3

Salary

4.1

Job security

3.9

Company culture

3.3

Promotions

3.5

Work satisfaction

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