Shraddha Ispat Customer Service Manager Interview Questions and Answers

Q1. Self introduction
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Q2. Bref about home town or Bangalore
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Took English test , listening writing grammar

Conducted group discussion on randomly topic

Q1. Current working somewhere
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Q2. Dislike and like about your job profile
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Comfortable job work from home or office

F2f interview

Q1. About yourself,Your Qualification
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Q1. Current company?
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Q2. Total work experience?
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Q1. Introduction questions
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Q2. What is qualification?
Ans. 
Qualification refers to the skills, knowledge, experience, or credentials required for a specific job or role.
• Qualifications can include educational degrees, certifications, relevant work experience, and specific skills.

• For a Customer Support Executive role, qualifications may include excellent communication skills, problem-solving abilities, and experience in customer service.

• Some companies may require a bachelor's de...read more
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Q1. Tell me about yourself
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Q2. Why you want to do job
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Q3. What experience do you have
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Q4. Tell me about family
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Q5. Which company you work
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Q6. How to handle the customer
Ans. 
Handle customers with empathy, patience, and effective communication.
• Listen actively to understand the customer's issue

• Show empathy and understanding towards the customer's situation

• Communicate clearly and effectively to provide solutions

• Remain calm and patient, even in challenging situations

• Follow up with the customer to ensure satisfaction
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Q7. Tell me about you self
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Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it
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Q9. Walk to the office how much time it will be taken
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Q1. Self introduction
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Discussed about Current affairs?

Q1. What was your hobbies? How you describe your travel experience?like that.
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