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ABCI Infrastructures Customer Service Executive Interview Questions and Answers

Updated 23 Mar 2022

ABCI Infrastructures Customer Service Executive Interview Experiences

1 interview found

Round 1 - Group Discussion 

F2f interview

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself,Your Qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language,well dressed. better communication

Interview questions from similar companies

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experiences and your way to tackle the situations
  • Q2. The situation handling questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and gentle and be extrovert with confidence
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Warehouse handling

Interview Preparation Tips

Topics to prepare for Punj Lloyd Senior Executive interview:
  • Senior executive store
Interview preparation tips for other job seekers - The project iam working at present is about to complete and that is the reason iam planning to switch job to some of the esteem organization.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why you want to join our compeny
  • Ans. Because it can make me a successfull person in life
  • Answered Anonymously
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Regarding job post and experience
  • Q2. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for the post applied for and be confidence in every step , and listen careful what interviewer is asking.
After that you will be qualified for the job.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

General knowledge, general studies, reasoning, mathematics, and English.

Round 2 - Group Discussion 

The topic is the Delhi Metro and the Delhi Airport.

Round 3 - HR 

(1 Question)

  • Q1. Can you provide details about yourself, your family background, and your previous company experiences?
  • Ans. 

    I come from a close-knit family with a background in customer service and retail.

    • Family background: Close-knit family with supportive parents and siblings.

    • Previous company experiences: Worked in customer service and retail roles, handling customer inquiries and resolving issues.

    • Personal details: Hardworking, dedicated, and always willing to go the extra mile to ensure customer satisfaction.

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer Relationship Manager
  • Q2. 1. Tell me about yourself ? 2. What inspire you for applying here?
  • Ans. 

    I am a customer-oriented individual with excellent communication skills. I am inspired to apply here because of the company's reputation for providing exceptional customer service.

    • I have experience in customer service and have received positive feedback from customers.

    • I am passionate about helping people and finding solutions to their problems.

    • I am impressed by the company's commitment to providing top-notch customer s...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Internshala and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Aptitude test I like it very much

Round 3 - One-on-one 

(3 Questions)

  • Q1. What are the group
  • Q2. What are the benefits of the company
  • Q3. What area benefits
  • Ans. 

    Area benefits refer to the advantages or perks that come with living in a specific location.

    • Access to amenities such as parks, schools, and shopping centers

    • Proximity to public transportation or major highways

    • Quality of schools and healthcare facilities in the area

    • Low crime rates and overall safety

    • Availability of job opportunities and economic growth

    • Cultural attractions and community events

    • Affordable housing options and

  • Answered by AI
Round 4 - Assignment 

Coding test I like it

Interview Preparation Tips

Interview preparation tips for other job seekers - I like aptitude test on GMR
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Please call me regarding my interview
Round 2 - One-on-one 

(3 Questions)

  • Q1. How many experience i have?
  • Q2. How many denials are you worked?
  • Ans. 

    I have worked on numerous denials throughout my career, gaining valuable experience in resolving them.

    • I have successfully resolved denials related to insurance claims, ensuring timely reimbursement for the organization.

    • I have worked on denials related to medical coding errors, identifying and rectifying the issues to prevent future denials.

    • I have experience in appealing denials based on medical necessity, providing str...

  • Answered by AI
  • Q3. Location of my previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please call me regarding my interview and schedule my interview.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

What's your view on increasing technology in world

Round 2 - Aptitude Test 

Normal aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. How's your day today?
  • Ans. 

    My day is going well, thank you for asking.

    • Started the day with a productive morning routine

    • Handled several customer inquiries efficiently

    • Enjoyed a quick lunch break with colleagues

    • Currently working on resolving a complex issue for a customer

  • Answered by AI
  • Q2. What you know about Zomato
  • Ans. 

    Zomato is a popular online food delivery and restaurant discovery platform.

    • Zomato allows users to search for restaurants, read reviews, and order food online.

    • It provides information on menus, photos, and user ratings for various restaurants.

    • Zomato also offers food delivery services in many cities around the world.

    • Users can earn loyalty points and discounts by using the platform regularly.

  • Answered by AI
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ABCI Infrastructures Interview FAQs

How many rounds are there in ABCI Infrastructures Customer Service Executive interview?
ABCI Infrastructures interview process usually has 2 rounds. The most common rounds in the ABCI Infrastructures interview process are Group Discussion and One-on-one Round.

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