ABCI Infrastructures Customer Service Executive Interview Questions and Answers

Test was hard, needs to prepared very well

Proficient in C#, jQuery, and MySQL.

Round duration - 60 minutes
Round difficulty - Easy

This was a technical interview round with questions on C, C++ and Windows.

Q1. What is the difference between C and C++?
Ans. 
C is a procedural programming language while C++ is an object-oriented programming language with features like classes and inheritance.
• C is a procedural programming language while C++ is a multi-paradigm language with support for object-oriented programming.

• C does not support classes and objects, while C++ does.

• C does not have features like inheritance and polymorphism which are present in C++.

• C is a subset of C++.

• C++ ...read more
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Q2. What are access specifiers in C++?
Ans. 
Access specifiers in C++ are keywords used to define the accessibility of class members.
• Access specifiers include public, private, and protected.

• Public members are accessible from outside the class.

• Private members are only accessible within the class.

• Protected members are accessible within the class and its subclasses.

• Example: class MyClass { private: int x; public: void setX(int val) { x = val; } };

• Example: MyClass ob
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Q3. How do you open Device Manager in Windows?
Ans. 
Device Manager can be opened in Windows by using the Run dialog box or searching in the Start menu.
• Press Windows key + R to open the Run dialog box, then type 'devmgmt.msc' and press Enter

• Search for 'Device Manager' in the Start menu and click on the result to open it
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Q4. How do you open the command prompt in Windows?
Ans. 
To open the command prompt in Windows, you can use the search bar or keyboard shortcuts.
• Use the search bar and type 'cmd' or 'command prompt'

• Press Windows key + R, then type 'cmd' and press Enter
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Round duration - 30 minutes
Round difficulty - Easy

HR interview can be a bit tricky. They will try to see your creativity in your answers so just be yourself and be confident.

What's your view on increasing technology in world

Normal aptitude test

Q1. How's your day today?
Ans. 
My day is going well, thank you for asking.
• Started the day with a productive morning routine

• Handled several customer inquiries efficiently

• Enjoyed a quick lunch break with colleagues

• Currently working on resolving a complex issue for a customer
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Q2. What you know about Zomato
Ans. 
Zomato is a popular online food delivery and restaurant discovery platform.
• Zomato allows users to search for restaurants, read reviews, and order food online.

• It provides information on menus, photos, and user ratings for various restaurants.

• Zomato also offers food delivery services in many cities around the world.

• Users can earn loyalty points and discounts by using the platform regularly.
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Q1. Previous experiences and your way to tackle the situations
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Q2. The situation handling questions
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Q1. Please call me regarding my interview
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Q1. How many experience i have?
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Q2. How many denials are you worked?
Ans. 
I have worked on numerous denials throughout my career, gaining valuable experience in resolving them.
• I have successfully resolved denials related to insurance claims, ensuring timely reimbursement for the organization.

• I have worked on denials related to medical coding errors, identifying and rectifying the issues to prevent future denials.

• I have experience in appealing denials based on medical necessity, providing str...read more
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Q3. Location of my previous company?
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Q1. Warehouse handling
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