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Z X Learning Customer Care Executive Interview Questions and Answers

Updated 12 Jun 2024

Z X Learning Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Took English test , listening writing grammar

Round 2 - Group Discussion 

Conducted group discussion on randomly topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidance make u perfect 😃

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Any recent challenge faced and how did you over come it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and honest. I told them how I faced a challenge in figuring out which company to join. But after research I realised that a good Mnc with awards has growth even if salary is less

Interview Questionnaire 

1 Question

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare sales related questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where do you want to see yourself in next 5years
  • Q2. Why work from home
  • Q3. Only 2 questions was asked
  • Q4. Previous work experiences
  • Q5. How will you manage your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Basic questions , about your self, qualification , skills about sales
  • Q2. Tell me what u know about sales?
  • Ans. 

    Sales is the process of selling products or services to customers by identifying their needs and providing solutions.

    • Sales involves building relationships with customers

    • It requires understanding the customer's needs and providing solutions

    • It involves effective communication and negotiation skills

    • Sales can be done through various channels such as face-to-face, phone, email, etc.

    • Sales is important for the growth and succ...

  • Answered by AI
  • Q3. R u flexible with targets given by company

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic.. just give your answer confidently.. elaborate your skills knowledge that you have good luck
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Introduction your self

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous working related question. If u work as a fresher or experience holder
Round 3 - Sales related query 

(3 Questions)

  • Q1. How do u sell product
  • Q2. How u convert a lead
  • Q3. What is your strength and skill

Interview Preparation Tips

Topics to prepare for BYJU'S Sales Executive interview:
  • Communication Skills
  • Confident
Interview preparation tips for other job seekers - Prepare your self introduction part
Make a confident and belive your self.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. First question my education and second question my experience
  • Ans. 3year sales executive and I m graduate complete
  • Answered by sunnyorchid

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes I am interested this job because I expected in marketing sales
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. Tell me about yourself
  • Q2. Do u know what are the roles and responsibilities of customer service agent
  • Q3. How many languages u speak
  • Q4. Tell me about your hobbies in hindi
  • Q5. Why do u want to get into byjus
  • Q6. I we donot hire you then what
  • Q7. Explain how u have overcome any challenging situation
  • Q8. What do u know about byjus

Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:
  • General Administration
  • Customer Service
  • customer care
  • Customer Relationship
  • Customer Handling
Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to join sales?
  • Q2. Will you be able to give time?
Round 2 - Aptitude Test 

There i had to complete multiple choice questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and respectful towards employer.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Apna Jobs and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Ask introduction and qualifications
Round 2 - Video Call 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Qualifications educational
Round 3 - HR 

(1 Question)

  • Q1. Tell me about introduction and qualifications why you joining.
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Z X Learning Interview FAQs

How many rounds are there in Z X Learning Customer Care Executive interview?
Z X Learning interview process usually has 2 rounds. The most common rounds in the Z X Learning interview process are Aptitude Test and Group Discussion.

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Z X Learning Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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3.0/5

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3.0

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2.0

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3.0

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