Sharekhan Customer Relationship Executive Interview Questions and Answers

The group discussion was conducted on the basic topic of "Education System in India." After announcing the topic, the HR provided three minutes for preparation, during which participants were allowed to take notes. Subsequently, each person spoke about the topic for 30 seconds. Following the individual presentations, a three-minute discussion took place among the members.

Q1. What is meant by securities?
Ans. 
Securities are financial instruments that represent ownership or debt in a company or government entity.
• Securities can include stocks, bonds, options, and futures.

• They are bought and sold on financial markets.

• Investors purchase securities as a way to potentially earn a return on their investment.

• Securities can be issued by corporations, governments, or other organizations.

• They provide investors with the opportunity to ...read more
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Q2. What is meant by the repo rate and reverse repo rate?
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Repo rate is the rate at which the central bank lends money to commercial banks, while reverse repo rate is the rate at which the central bank borrows money from commercial banks.
• Repo rate is used by the central bank to control inflation and money supply in the economy.

• Reverse repo rate is used to absorb excess liquidity from the market.

• Changes in repo rate and reverse repo rate influence the interest rates in the econ...read more
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Q3. What is the difference between stocks and mutual funds?
Ans. 
Stocks represent ownership in a single company, while mutual funds pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.
• Stocks represent ownership in a single company, giving investors the potential for high returns but also higher risk.

• Mutual funds pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities, redu...read more
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Q4. Can you provide an introduction about yourself and share details about your family background?
Ans. 
I am a Relationship Manager with a strong background in finance and customer service. My family is supportive and close-knit.
• Experienced Relationship Manager in finance industry

• Skilled in customer service and building client relationships

• Close-knit and supportive family background
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Q1. Tell me something about you
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I am a dedicated and empathetic Relationship Manager with a passion for helping clients achieve their financial goals.
• I have a strong background in finance and customer service

• I excel at building and maintaining relationships with clients

• I am skilled at analyzing financial data and providing tailored solutions

• I am a great communicator and problem-solver
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Q2. What is Mutual Funds in layman Language?
Ans. 
Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of securities.
• Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

• Investors can buy units of mutual funds, which represent a portion of the holdings of the fund.

• Mutual funds offer diversification, liquidity, and professional management to investors...read more
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Q3. How Mutual Funds Taxation Works
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Mutual funds taxation involves capital gains tax on profits from selling investments within the fund.
• Mutual funds are subject to capital gains tax when investments are sold for a profit

• Taxation varies based on the type of mutual fund (equity, debt, hybrid)

• Long-term capital gains tax is applicable if investments are held for more than 1 year

• Short-term capital gains tax is applicable if investments are held for less than
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Q4. Why you should invest money in Mutual Funds?
Ans. 
Mutual funds offer diversification, professional management, and potential for higher returns compared to individual stock picking.
• Diversification: Mutual funds invest in a variety of assets, reducing risk compared to investing in individual stocks.

• Professional management: Fund managers make investment decisions on behalf of investors, leveraging their expertise and research.

• Potential for higher returns: Mutual funds h...read more
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Q5. What is Insurance & type of Insurance?
Ans. 
Insurance is a financial product that provides protection against financial losses. There are various types of insurance available.
• Insurance is a contract between the insured (policyholder) and the insurer (insurance company).

• Types of insurance include life insurance, health insurance, auto insurance, home insurance, and more.

• Insurance premiums are paid by the insured in exchange for coverage against specified risks.

• In...read more
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Q6. AUM of India Mutual Funds industry
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Q7. Types of Mutual Funds?
Ans. 
Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of securities.
• Types of mutual funds include equity funds, bond funds, money market funds, and balanced funds.

• Equity funds invest in stocks, bond funds invest in bonds, money market funds invest in short-term debt securities, and balanced funds invest in a mix of stocks and bonds.

• Other types of mutual funds ...read more
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Q1. What will know about magma company?
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Q2. How much you can earn in magma by sales?
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Q1. What makes you a suitable candidate for this position?
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Q1. How sale was done, how sale close
Ans. 
Sales are achieved through building relationships with clients and understanding their needs, leading to successful closures.
• Build rapport with clients to understand their needs and preferences

• Present products or services in a compelling way that addresses client's needs

• Handle objections effectively and provide solutions

• Negotiate terms and close the sale by gaining client's commitment

• Follow up with clients to ensure sa
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Q2. Product knowledge
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Q3. How you like your job
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Q1. Knowledge of Bfsi sector ? How to work effectively
Ans. 
Knowledge of BFSI sector is crucial for a Relationship Manager to work effectively.
• Stay updated on industry trends, regulations, and market conditions

• Understand different financial products and services offered by banks, financial institutions, and insurance companies

• Build strong relationships with clients by providing personalized financial solutions

• Analyzing financial statements and assessing risk factors for clients

• ...read more
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Q2. How to work in manner
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