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Shanthi Gears Service Engineer Interview Questions and Answers
Shanthi Gears Service Engineer Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed before Jan 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. What about the Gear box ?
- Ans.
The gear box is a crucial component in the machinery, responsible for transmitting power from the engine to the wheels or other parts.
The gear box is responsible for changing the speed and torque of the machinery.
It is important to regularly check and maintain the gear box to ensure optimal performance.
Common issues with gear boxes include leaks, worn gears, and damaged bearings.
Different types of gear boxes include ma...
- Q2. Gear box different equipment material ?
- Ans.
Gear box equipment material varies based on application and requirements.
Gear boxes can be made of materials such as cast iron, aluminum, steel, and plastic.
The material used depends on factors such as load capacity, speed, and environment.
For example, cast iron is commonly used for heavy-duty applications, while aluminum is used for lighter loads.
Plastic gear boxes are often used in applications where corrosion resist...
- Q3. Pitch,PCD,How you replace Bearing ?
- Ans.
To replace a bearing, one needs to know the pitch and PCD. The process involves removing the old bearing and installing the new one.
Pitch refers to the distance between adjacent teeth on a gear or sprocket.
PCD stands for Pitch Circle Diameter and is the diameter of the circle that passes through the center of all the bolts on a wheel.
To replace a bearing, first remove the old bearing by pressing it out or using a beari...
- Q4. What is Heat treatment ?
- Ans.
Heat treatment is a process of heating and cooling metals to alter their physical and mechanical properties.
Heat treatment is used to improve the hardness, strength, toughness, and ductility of metals.
It involves heating the metal to a specific temperature and holding it there for a certain amount of time.
The metal is then cooled at a specific rate to achieve the desired properties.
Different types of heat treatment inc...
- Q5. Different applications for Gear box ?
- Ans.
Gear boxes are used in various applications to transmit power and torque from one rotating shaft to another.
Automotive industry for transmission of power from engine to wheels
Industrial machinery for power transmission in conveyor belts, cranes, etc.
Wind turbines for power transmission from rotor to generator
Marine industry for power transmission in propellers and winches
Aerospace industry for power transmission in air...
Interview Preparation Tips
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Interview questions from similar companies
I applied via Approached by Company and was interviewed before Jan 2017. There were 6 interview rounds.
Interview Preparation Tips
Experience: Experience with Service criteria
Round: Test
Experience: Aptitude, technical details,how many compliments attend on per day,One given the recommendation and then asked how to do it.
Round: Company website
Experience: How to proceed,how to complaints registration process,etc
Round: Training
Experience: Product training in plants
Round: Field activity
Experience: Field training, customer interaction, product training, customer service, customer interaction etc
General Tips: Collect all market information regarding company, customer reviews, customer interaction, technical details, and four wheeler product training, warranty policy details with experience.
Thanks
Dheeraj Kumar
Skills: Communication, Body Language, Analytical Skills, Time Management
Duration: <1 week
Interview Questionnaire
2 Questions
- Q1. Introduce yourself
- Q2. First start your name location then family details , your qualifications in last your experience if you have otherwise no need
I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to close customers complaints.
- Ans.
To close customer complaints, actively listen to their concerns, empathize with their frustrations, offer a solution or compensation, and follow up to ensure satisfaction.
Listen attentively to the customer's complaint
Empathize with their frustrations and acknowledge their feelings
Offer a solution or compensation to resolve the issue
Follow up with the customer to ensure their satisfaction
- Q2. How to resolve the issue.
- Ans.
To resolve the issue, identify the root cause, develop a plan, and implement solutions.
Identify the root cause of the issue
Develop a plan to address the issue
Implement solutions based on the plan
Monitor and evaluate the effectiveness of the solutions
Make necessary adjustments if needed
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 4 interview rounds.
(1 Question)
- Q1. Technical questions related to Mechanical Engineering. Current job role and responsibilities
(2 Questions)
- Q1. Current job role and responsibilities.
- Q2. What is Tempering? Material science questions
(2 Questions)
- Q1. Interview with VP India.
- Q2. Questions on Combustion Engines. Difference between two-stroke and four-stroke. Current job role and responsibilities. How to design a snap.
Interview Preparation Tips
Part programming for VMC and tool selection
(2 Questions)
- Q1. Why do you want to join this company?
- Q2. What is your salary expected?
Interview Preparation Tips
Problem solving ability,
Technical knowledge,
Leadership.
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Quality core tools
- Q2. Customer interaction
(2 Questions)
- Q1. Knowledge about Quality tools
- Q2. Root cause analysis
(2 Questions)
- Q1. Salary discussion
- Q2. Company policy & benifits
I applied via Walk-in and was interviewed in May 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Production related questions
- Q2. Working flow rated questions
- Q3. Any other factory related
(1 Question)
- Q1. Salary related questions
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Working procedure of starter motor and alternator and it's components
- Ans.
Starter motor and alternator are crucial components of a vehicle's electrical system.
Starter motor is responsible for cranking the engine to start the vehicle
Alternator generates electrical power to charge the battery and power the vehicle's electrical system
Starter motor is powered by the battery and engages with the engine's flywheel to turn the engine over
Alternator is driven by the engine's crankshaft and converts ...
- Q2. What are the merits and demerits of starter motor and alternator
- Ans.
Starter motor and alternator are essential components of a vehicle's electrical system.
Merits of starter motor: provides initial power to start the engine, easy to replace
Demerits of starter motor: can wear out quickly, requires a lot of power from the battery
Merits of alternator: charges the battery while the engine is running, provides power to the electrical system
Demerits of alternator: can fail due to worn-out bea...
Interview Preparation Tips
Selected
I appeared for an interview in Jun 2022.
(1 Question)
- Q1. Tell me about yourself.
- Ans.
I am an experienced Senior Engineer with a strong background in software development and project management.
Over 10 years of experience in software development
Proficient in multiple programming languages such as Java, C++, and Python
Extensive knowledge of software development methodologies and best practices
Proven track record of successfully leading and delivering complex projects
Strong problem-solving and analytical ...
(1 Question)
- Q1. 8D report with real example
- Ans.
8D report is a problem-solving methodology used to identify, correct and prevent recurring problems.
8D stands for 8 Disciplines
It involves a team-based approach to problem-solving
The report includes a detailed description of the problem, root cause analysis, corrective actions, and preventive measures
Example: A manufacturing company received customer complaints about a defect in their product. The team used the 8D repo...
Interview Preparation Tips
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Shanthi Gears Service Engineer Reviews and Ratings
based on 1 review
Rating in categories
|
Senior Engineer
80
salaries
|  ₹4 L/yr - ₹7.7 L/yr |
|
Design Engineer
66
salaries
| ₹1.8 L/yr - ₹4 L/yr |
|
Assistant Manager
52
salaries
| ₹6.8 L/yr - ₹13.2 L/yr |
|
Graduate Engineer Trainee (Get)
47
salaries
| ₹1.7 L/yr - ₹3 L/yr |
|
Senior Design Engineer
44
salaries
| ₹3.5 L/yr - ₹6.5 L/yr |
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