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Goodyear Service Engineer Interview Questions and Answers

Updated 7 Jan 2018

Goodyear Service Engineer Interview Experiences

1 interview found

I applied via Approached by Company and was interviewed before Jan 2017. There were 6 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience with Service criteria

Round: Test
Experience: Aptitude, technical details,how many compliments attend on per day,One given the recommendation and then asked how to do it.

Round: Company website
Experience: How to proceed,how to complaints registration process,etc

Round: Training
Experience: Product training in plants

Round: Field activity
Experience: Field training, customer interaction, product training, customer service, customer interaction etc

General Tips: Collect all market information regarding company, customer reviews, customer interaction, technical details, and four wheeler product training, warranty policy details with experience.
Thanks
Dheeraj Kumar
Skills: Communication, Body Language, Analytical Skills, Time Management
Duration: <1 week

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Quality check and production related
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Basic electrical and mechanical subject related questions
  • Q2. Electricity EMF resistance semiconductor voltage current etc.
  • Q3. Torque, force assembly design, diagrams
Round 2 - Case Study 

Breakdown handle in 48 hours

Round 3 - HR 

(1 Question)

  • Q1. Basic information about work
Round 4 - One-on-one 

(1 Question)

  • Q1. Warranty handle for Diesel equipments
  • Ans. 

    Handling warranty for Diesel equipments involves understanding the terms and conditions, verifying eligibility, coordinating repairs, and ensuring customer satisfaction.

    • Understand the terms and conditions of the warranty for Diesel equipments

    • Verify the eligibility of the equipment for warranty coverage

    • Coordinate repairs or replacements as needed under warranty

    • Ensure customer satisfaction by providing timely and efficie...

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I was interviewed before Jul 2023.

Round 1 - Technical 

(6 Questions)

  • Q1. Principal of IC engine?
  • Ans. 

    The principle of an IC engine involves the conversion of chemical energy into mechanical energy through the process of combustion.

    • IC engine operates on the principle of internal combustion, where fuel is burned inside the engine to produce power.

    • The combustion process generates high pressure and temperature gases that expand and push the piston, converting chemical energy into mechanical energy.

    • The mechanical energy pr...

  • Answered by AI
  • Q2. How to function Diesel engine?
  • Ans. 

    A diesel engine functions by compressing air in the cylinder, injecting fuel, and igniting the fuel-air mixture to create combustion.

    • Diesel engines compress air in the cylinder to high pressures, typically around 15:1 compression ratio.

    • Fuel is injected into the cylinder at the end of the compression stroke.

    • The fuel is ignited by the heat generated from the high compression, not by a spark plug like in gasoline engines.

    • ...

  • Answered by AI
  • Q3. Different between Diesel and petrol?
  • Ans. 

    Diesel is heavier and less volatile than petrol, leading to differences in combustion, efficiency, and emissions.

    • Diesel is heavier and less volatile than petrol

    • Diesel engines compress air to ignite fuel, while petrol engines use spark plugs

    • Diesel engines are more fuel-efficient but produce more emissions

    • Petrol engines are quieter and faster than diesel engines

  • Answered by AI
  • Q4. What gear? Types of gear?
  • Ans. 

    Gears are mechanical devices that transmit motion and power between rotating shafts. Types include spur, helical, bevel, worm, rack and pinion.

    • Spur gears have straight teeth and are the most common type

    • Helical gears have angled teeth for smoother operation

    • Bevel gears have cone-shaped teeth for changing direction of rotation

    • Worm gears have a screw-like appearance and are used for high torque applications

    • Rack and pinion ...

  • Answered by AI
  • Q5. How to handle customer?
  • Ans. 

    Handle customers with patience, empathy, and effective communication.

    • Listen actively to understand their concerns

    • Show empathy and understanding towards their situation

    • Communicate clearly and professionally

    • Offer solutions or alternatives to address their needs

    • Follow up to ensure customer satisfaction

  • Answered by AI
  • Q6. What is role of previous company? etc
  • Ans. 

    The role of my previous company was to provide technical support and maintenance services for various equipment and systems.

    • Providing technical support to customers for troubleshooting issues

    • Performing regular maintenance and inspections on equipment

    • Installing and configuring new systems

    • Training customers on how to use the equipment effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to pass interview, just prepare engine related questions.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Annasaheb Chudaman Patil College of Engineering, Navi Mumbai and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Reasoning, logical, technical

Round 2 - Technical 

(2 Questions)

  • Q1. About final year project
  • Q2. Basics of battery

I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Battery related
  • Q2. How many sell in battery
  • Ans. 

    I'm sorry, I don't understand the question. Could you please clarify?

    • Please provide more context or information about what you mean by 'sell in battery'

    • Are you asking about the number of batteries sold?

    • Or are you asking about the number of cells within a battery?

    • Without more information, I cannot provide an accurate answer.

  • Answered by AI
  • Q3. Which type battery use
  • Ans. 

    The type of battery used depends on the specific equipment being serviced.

    • The type of battery used can vary depending on the voltage and power requirements of the equipment being serviced.

    • Common types of batteries used in service engineering include lithium-ion, nickel-cadmium, and lead-acid batteries.

    • It is important to follow manufacturer guidelines and safety protocols when handling and replacing batteries.

    • Some equip...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good learning and good working in company culture

I applied via campus placement at Shri Vaishnav Polytechnic, Indore and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What is your favourite subject
  • Q2. Basic electrical theorems
  • Q3. For what your city is famous for
  • Q4. Tell your favourite places and why you like
  • Q5. What is our competitors in market
  • Ans. 

    Our competitors in the market are primarily ABC and XYZ companies.

    • ABC and XYZ companies are the main competitors in the market.

    • ABC company has a strong presence in the northern region.

    • XYZ company has a wider range of products compared to us.

    • Both companies have a larger customer base than us.

    • We differentiate ourselves by providing better after-sales service.

  • Answered by AI
  • Q6. Are you heard about our products

Interview Preparation Tips

Interview preparation tips for other job seekers - Only give true answer don't stuck in small answers maintain confidence only it is working 75 percent

I applied via Company Website and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. What about the Gear box ?
  • Ans. 

    The gear box is a crucial component in the machinery, responsible for transmitting power from the engine to the wheels or other parts.

    • The gear box is responsible for changing the speed and torque of the machinery.

    • It is important to regularly check and maintain the gear box to ensure optimal performance.

    • Common issues with gear boxes include leaks, worn gears, and damaged bearings.

    • Different types of gear boxes include ma...

  • Answered by AI
  • Q2. Gear box different equipment material ?
  • Ans. 

    Gear box equipment material varies based on application and requirements.

    • Gear boxes can be made of materials such as cast iron, aluminum, steel, and plastic.

    • The material used depends on factors such as load capacity, speed, and environment.

    • For example, cast iron is commonly used for heavy-duty applications, while aluminum is used for lighter loads.

    • Plastic gear boxes are often used in applications where corrosion resist...

  • Answered by AI
  • Q3. Pitch,PCD,How you replace Bearing ?
  • Ans. 

    To replace a bearing, one needs to know the pitch and PCD. The process involves removing the old bearing and installing the new one.

    • Pitch refers to the distance between adjacent teeth on a gear or sprocket.

    • PCD stands for Pitch Circle Diameter and is the diameter of the circle that passes through the center of all the bolts on a wheel.

    • To replace a bearing, first remove the old bearing by pressing it out or using a beari...

  • Answered by AI
  • Q4. What is Heat treatment ?
  • Ans. 

    Heat treatment is a process of heating and cooling metals to alter their physical and mechanical properties.

    • Heat treatment is used to improve the hardness, strength, toughness, and ductility of metals.

    • It involves heating the metal to a specific temperature and holding it there for a certain amount of time.

    • The metal is then cooled at a specific rate to achieve the desired properties.

    • Different types of heat treatment inc...

  • Answered by AI
  • Q5. Different applications for Gear box ?
  • Ans. 

    Gear boxes are used in various applications to transmit power and torque from one rotating shaft to another.

    • Automotive industry for transmission of power from engine to wheels

    • Industrial machinery for power transmission in conveyor belts, cranes, etc.

    • Wind turbines for power transmission from rotor to generator

    • Marine industry for power transmission in propellers and winches

    • Aerospace industry for power transmission in air

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Gear box General information you have to know.

I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical related to battery and on previouse experiance
  • Q2. Like battery inspections, Dos and Donts of Battery, failures of battery,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and confident about yourself, be prepared before interviews

I was interviewed before Jul 2016.

Interview Preparation Tips

Round: Test
Experience: Nice round & iam appeared in test
Tips: Knowledge of automobile is must
Duration: 1 hour 30 minutes
Total Questions: 50

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Goodyear Service Engineer Interview Process

based on 1 interview

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Goodyear Service Engineer Salary
based on 18 salaries
₹2.4 L/yr - ₹6.2 L/yr
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Goodyear Service Engineer Reviews and Ratings

based on 4 reviews

4.9/5

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4.1

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4.1

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4.0

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4.1

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3.1

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4.1

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