6 SBI Securities Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

SBI Securities Customer Service Associate Interview Experiences

2 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 15 Feb 2025

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I was interviewed in Aug 2024.

Round 1 - HR

(3 Questions)

Q1. What has been your experience in this field?

Add your answer

Q2. What are your strengths and weaknesses?

Add your answer

Q3. What is accept salary

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I possess significant experience as an HR executive.

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 3 Nov 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. About your experience and if there is gap please don’t go to waste your time.

Add your answer

Q2. About your self

Add your answer

Round 2 - HR

(1 Question)

Q1. Past work experience

Ans.

I have 3 years of experience in retail customer service, handling inquiries, resolving issues, and providing product recommendations.

Handled customer inquiries via phone, email, and in-person
Resolved customer issues and complaints in a timely and professional manner
Provided product recommendations based on customer needs and preferences

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR don’t shortlist your profile they randomly call for interview just to fill up. If you are not from call background kindly don’t go for interview. Don’t attend if you looking for professional career. Lack of professionalism.

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Customer Service Associate Interview Questions & Answers

Angel One

Anonymous

posted on 28 Jul 2021

Interview Questionnaire

2 Questions

Q1. About share market

Add your answer

Q2. What are equity shares

Ans.

Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.

Equity shares are also known as common shares or ordinary shares.
They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.
Shareholders may also receive dividends, which are a portion of the company's profits.
The value of equity shares can fluctuate based o...

Answered by AI

Add your answer

Customer Service Associate Interview Questions & Answers

Angel One

Anonymous

posted on 4 Oct 2021

Interview Questionnaire

1 Question

Q1. Tell about yourself, corporate action -stock split, bonus , right issue and market overview

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic understanding and b

Customer Service Associate Interview Questions & Answers

Angel One

Anonymous

posted on 27 Dec 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself? Education background

Ans.

I am a recent graduate with a Bachelor's degree in Business Administration, specializing in Marketing.

Graduated with a Bachelor's degree in Business Administration
Specialized in Marketing
Completed internships at marketing agencies
Participated in various marketing projects during college

Answered by AI

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. What is stock market? Do you know trading? Any calling experience? Are you able to handle rude customers?

Ans.

The stock market is a platform where buyers and sellers trade shares of publicly traded companies.

Stock market is a marketplace where stocks or shares of publicly traded companies are bought and sold.
Trading involves buying and selling stocks, bonds, or other financial instruments.
Calling experience refers to previous experience in customer service or call center roles.
Handling rude customers requires patience, empathy...

Answered by AI

Add your answer

Assistant Manager Interview Questions & Answers

Edelweiss

Kathiresh K

posted on 13 Nov 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction to know the candidate

Add your answer

Round 3 - Assignment

Adsignment based on JD

Round 4 - One-on-one

(1 Question)

Q1. Final interview round to present case and other questions

Add your answer

Round 5 - HR

(1 Question)

Q1. Questions on role and compensation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on your resume and JD

Assistant Manager Interview Questions & Answers

Edelweiss

Anonymous

posted on 25 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Aptitude, logical reasoning,sales point of view and based on situations etc.

Round 3 - HR

(1 Question)

Q1. All about us which was mentioned in CV

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. All one and one round with concerned department

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on related field.
Be confident.
Working Industry knowledge on tips.
Situations based questions and many more questions are there.

Customer Service Executive Interview Questions & Answers

Sharekhan

Niraj Sonawane

posted on 10 Aug 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction, family background.

Add your answer

Round 3 - HR

(1 Question)

Q1. Intro, experience related questions, willingness to travel, timing, jd

Add your answer

Customer Service Executive Interview Questions & Answers

Sharekhan

Anonymous

posted on 8 Jun 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about yourself and your experience?

Add your answer

Q2. Why did you leave your last organization?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst response and lying over the hike and the salary amount.

Customer Service Executive Interview Questions & Answers

Axis Direct

Anonymous

posted on 27 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Related my education

Add your answer

Q2. Related my experience

Add your answer

Interview Preparation Tips

Topics to prepare for Axis Direct Customer Service Executive interview:

Tally ERP
Advanced Excel
MS Office

Interview preparation tips for other job seekers - Customer service experience because experience in profile

SBI Securities Interview FAQs

How many rounds are there in SBI Securities Customer Service Associate interview?

SBI Securities interview process usually has 2 rounds. The most common rounds in the SBI Securities interview process are HR, Resume Shortlist and One-on-one Round.

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SBI Securities Customer Service Associate Interview Questions and Answers

SBI Securities Customer Service Associate Interview Experiences

2 interviews found

(3 Questions)

Interview Preparation Tips

(2 Questions)

(1 Question)

Interview Preparation Tips

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