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SBI Securities Customer Service Associate Interview Questions and Answers
SBI Securities Customer Service Associate Interview Experiences
2 interviews found
Anonymous
I was interviewed in Aug 2024.
(3 Questions)
- Q1. What has been your experience in this field?
- Q2. What are your strengths and weaknesses?
- Q3. What is accept salary
Interview Preparation Tips
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About your experience and if there is gap please don’t go to waste your time.
- Q2. About your self
(1 Question)
- Q1. Past work experience
- Ans.
I have 3 years of experience in retail customer service, handling inquiries, resolving issues, and providing product recommendations.
Handled customer inquiries via phone, email, and in-person
Resolved customer issues and complaints in a timely and professional manner
Provided product recommendations based on customer needs and preferences
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Interview Questionnaire
2 Questions
- Q1. About share market
- Q2. What are equity shares
- Ans.
Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.
Equity shares are also known as common shares or ordinary shares.
They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.
Shareholders may also receive dividends, which are a portion of the company's profits.
The value of equity shares can fluctuate based o...
Interview Questionnaire
1 Question
- Q1. Tell about yourself, corporate action -stock split, bonus , right issue and market overview
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself? Education background
- Ans.
I am a recent graduate with a Bachelor's degree in Business Administration, specializing in Marketing.
Graduated with a Bachelor's degree in Business Administration
Specialized in Marketing
Completed internships at marketing agencies
Participated in various marketing projects during college
(1 Question)
- Q1. What is stock market? Do you know trading? Any calling experience? Are you able to handle rude customers?
- Ans.
The stock market is a platform where buyers and sellers trade shares of publicly traded companies.
Stock market is a marketplace where stocks or shares of publicly traded companies are bought and sold.
Trading involves buying and selling stocks, bonds, or other financial instruments.
Calling experience refers to previous experience in customer service or call center roles.
Handling rude customers requires patience, empathy...
I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.
(1 Question)
- Q1. How much u gain product knowledge and market knowledge in your previous company it will be tested in technical round and your interpersonal skill also.
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. On capital market and financial institutions
- Q2. What is market cap of Indian stock market
- Ans.
The market cap of Indian stock market is constantly changing based on the performance of the companies listed on the stock exchange.
Market cap is the total value of all the shares of companies listed on the stock exchange
It is calculated by multiplying the total number of outstanding shares by the current market price of each share
As of August 2021, the market cap of Indian stock market is around $3.2 trillion
The marke...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Sell this pen to me
I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basics about demat and trading account , stock market , mutual fund , derivatives and about the company
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. About stocks and mutual funds
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
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SBI Securities Customer Service Associate Interview Process
based on 2 interviews
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