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Samsung Customer Care Officer Interview Questions and Answers

Updated 6 Feb 2024

Samsung Customer Care Officer Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Describe yourself
Round 1 - One-on-one 

(3 Questions)

  • Q1. About project and skills
  • Q2. Languages know and communication skills
  • Q3. Salary expectation and about there company

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok sure of course! I will share

Customer Care Officer Interview Questions Asked at Other Companies

Q1. What should you do in deficulty sections
Q2. Iam choosing a write choose?
asked in GRA & Co
Q3. How you handle the customer

I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Samsung Customer Care Officer interview:
  • Personality Development
Interview preparation tips for other job seekers - During interview.. Just be calm, don't be nervous , be confident whatever you know about. Before going for interview.. Try to study Atleast little bit about the company and also about the post responsibility for which you are going to, this will always attract the interviewer.
All the best ??

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Dec 2016. There were 5 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Similar & required experience in Channel Sales

Round: Test
Experience: Aptitude, reasoning & technical

Round: Group Discussion
Experience: Case study in Channel Sales & Monitering Mechanisim

General Tips: Be confident on your desired Job Discription
Skills: Decision Making Skills
Duration: 1-4 weeks

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company and why do you join it ?
  • Ans. 

    I know that your company is a leading provider of innovative sales solutions in the industry. I am joining because of your strong reputation and commitment to excellence.

    • Your company has a proven track record of success in delivering top-notch sales solutions.

    • I am impressed by the innovative approach your company takes in the sales industry.

    • Your company's commitment to excellence and customer satisfaction aligns with m...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was told to tell me about my self. They checked my communication skills and my confidence level.
Tips: Be confident in this round about your self. And represent yourself in good professional way.

Round: HR Interview
Experience: In this round they were checking our knowledge and our homework that what we knew about them and their products. They were also checking that are we ready for learning and do we have potential or not.
Tips: Don't show that you know everything. Just talk point to point. So much Pre-requisite knowledge can be bad for you.

College Name: Galgotias University

Intern Interview Questions & Answers

Daikin user image Anonymous

posted on 11 Jun 2017

I appeared for an interview before Jun 2016.

Interview Questionnaire 

3 Questions

  • Q1. How was yesterday ?
  • Ans. 

    Yesterday was a productive day filled with meetings and project work.

    • Attended a team meeting in the morning

    • Worked on a project proposal in the afternoon

    • Had a networking event in the evening

  • Answered by AI
  • Q2. Why are letters in a keyboard placed like that ?
  • Ans. 

    The letters on a keyboard are placed in a specific layout called QWERTY, which was designed to prevent typewriter jams.

    • The QWERTY layout was developed by Christopher Sholes in 1873 for typewriters.

    • The layout was designed to separate commonly used letters to reduce the likelihood of jamming.

    • The arrangement of letters was based on the frequency of their use in the English language.

    • The QWERTY layout became popular and was

  • Answered by AI
  • Q3. What do you know about air conditioner ?
  • Ans. 

    An air conditioner is a device that cools and dehumidifies the air in a room or building.

    • Air conditioners work by removing heat and moisture from the air.

    • They use a refrigeration cycle to cool the air.

    • Air conditioners can be used for both residential and commercial purposes.

    • They come in different types such as window units, split systems, and central air conditioning systems.

    • Air conditioners improve indoor air quality ...

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: I was asked several question related to my cv and other general knowledge and technical questions to measure my suitablity for the job.

Skills: Communication, Excel Skills, Knowledge Of MS Office
College Name: Keshav Mahavidyalaya

Skills evaluated in this interview

I appeared for an interview in Oct 2016.

Interview Questionnaire 

8 Questions

  • Q1. C,C++, Programming Concepts
  • Q2. Resume Based
  • Q3. Puzzle Questions
  • Q4.  OS, Database, Networking, Computer Architecture based question
  • Q5. Project Based- Briefs, Details
  • Q6. What are your hobbies
  • Ans. 

    My hobbies include hiking, playing guitar, and cooking.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Playing guitar: I love learning new songs and improving my skills.

    • Cooking: I like experimenting with different recipes and creating delicious meals.

  • Answered by AI
  • Q7. Where do you see yourself in 5 years
  • Ans. 

    In 5 years, I see myself as a senior software developer leading a team and working on complex projects.

    • Leading a team of developers

    • Working on complex projects

    • Continuously learning and improving my skills

    • Contributing to the growth and success of the company

  • Answered by AI
  • Q8. Why do you want to join DELL.
  • Ans. 

    I want to join DELL because of their innovative technology solutions and strong reputation in the industry.

    • DELL is known for their cutting-edge technology solutions which align with my passion for software development.

    • I admire DELL's strong reputation in the industry and their commitment to customer satisfaction.

    • I believe joining DELL will provide me with opportunities for growth and career advancement.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA>9.0

Skills: Technical Skills
College Name: KIIT University

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Group Discussion
Experience: All got different topics to discuss on gd.
Tips: Plan before you speak. Be sure whether you are to or against.
Duration: 5 minutes

Round: Test
Experience: More questions on blood relationship, ages
Tips: Os db on technical
Duration: 1 hour

Skills: Technical Questions, Manage A Difficult Situation, Technical Knowledge(ML

I appeared for an interview in Sep 2016.

Interview Preparation Tips

Round: Test
Experience: There was an online test having 3 section, one for aptitude testing, one for logical testing and the last one for technical testing.
Aptitude and logical questions were very basic.
Technical questions included : C C++ Java DS DBMS DAA
Tips: For aptitude and logical part, you need to prepare regularly. Nothing comes out of the box, but you just have to be quick in solving the questions.
For the technical part, prepare well by revising your course materials. Basic one word questions are asked.
Duration: 1 hour
Total Questions: 60

Round: Coding
Experience: This round consists of multiple sets of coding. One question per paper. It's on your luck, which question you'll get. Also,net is allowed. You have to complete the code and show it to the invigilator.
Tips: This round is generally not there in placement drives of DELL. It is on your luck.

Skills: Communication, Data Structures, Basic Knowledge Of DBMS
College Name: Manipal University Jaipur

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills is the main part of interview

Samsung Interview FAQs

How many rounds are there in Samsung Customer Care Officer interview?
Samsung interview process usually has 1-2 rounds. The most common rounds in the Samsung interview process are One-on-one Round, Resume Shortlist and HR.

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Samsung Customer Care Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Samsung Customer Care Officer Salary
based on 54 salaries
₹0.8 L/yr - ₹3.2 L/yr
8% less than the average Customer Care Officer Salary in India
View more details

Samsung Customer Care Officer Reviews and Ratings

based on 29 reviews

4.8/5

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4.0

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4.2

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3.7

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3.2

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4.3

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3.5

Promotions

4.4

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