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ICICI Securities Customer Care Officer Interview Questions and Answers

Updated 4 Jun 2022

ICICI Securities Customer Care Officer Interview Experiences

1 interview found

I applied via Referral and was interviewed in May 2022. There was 1 interview round.

Round 1 - Ok 

(3 Questions)

  • Q1. What should you do in deficulty sections
  • Ans. 

    In difficulty sections, remain calm, read the instructions carefully, and break down the problem into smaller parts.

    • Stay calm and don't panic

    • Read the instructions carefully

    • Break down the problem into smaller parts

    • Ask for help if needed

  • Answered by AI
  • Q2. What is your education qualifications
  • Q3. What is your goal in your future

Interview Preparation Tips

Interview preparation tips for other job seekers - I like this job because it will be expensive for me and my future

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Pls explain withholding tax law in Singapore
  • Ans. 

    Withholding tax is a tax deducted at source from payments made to non-residents for services rendered in Singapore.

    • Withholding tax rate is typically 15% but can vary depending on the type of payment and the tax treaty between Singapore and the non-resident's country

    • Payments subject to withholding tax include royalties, interest, technical services, and director's fees

    • The payer is responsible for withholding the tax and...

  • Answered by AI
  • Q2. Please explain PIC benefits in Singapore
  • Ans. 

    PIC benefits are tax incentives provided by the Singapore government to encourage businesses to invest in productivity and innovation.

    • PIC stands for Productivity and Innovation Credit

    • It provides tax deductions or cash payouts for qualifying expenses in areas such as research and development, automation, and employee training

    • The scheme has been replaced by the Enterprise Development Grant (EDG) and the Enhanced-Tier Inc...

  • Answered by AI
  • Q3. Explain 1 tax litigation handled by you in the past

Interview Preparation Tips

Interview preparation tips for other job seekers - Be perfect with your technical knowledge. Be confident while answering questions

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. How can you sale any of products by your own way
  • Ans. 

    I can sell products by understanding the customer's needs and offering personalized solutions.

    • Listen actively to the customer's needs and concerns

    • Highlight the benefits of the product that align with the customer's needs

    • Offer personalized solutions that cater to the customer's specific requirements

    • Provide excellent customer service to build trust and loyalty

    • Follow up with the customer to ensure satisfaction and address

  • Answered by AI
  • Q2. I will sale it with full of confidence of my product is best product comparing to other

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident to work with company with determination .
humble attitude when recruiter ask you qes
If you didn't know the ans then you will frankly tell about it to your recruiter
Plz don't give wrong Ans and aggressive attitude
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Personal details
  • Q2. Experience details
  • Q3. Family background
  • Q4. Qualification skills
  • Q5. Previous salary
  • Q6. Previous company

Interview Preparation Tips

Topics to prepare for Kotak Securities Sales Officer interview:
  • Capital Goods
Interview preparation tips for other job seekers - Good morning sir
This sachin sir
1 year experience in yesbank
6 months experience sbi life insurance
2 years in Bluedart courier service
Yes my last working day May 10 2023
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What's your experience
  • Q2. Tell about your experience
  • Q3. Why you want this job
  • Q4. What is your purpose of life
  • Q5. Can you sale any product in your previous job. if yes .then tell what is your way of selling.
  • Ans. 

    Yes, I have successfully sold various products in my previous job by understanding customer needs, building rapport, and highlighting product benefits.

    • Identifying customer needs and preferences

    • Building rapport and trust with customers

    • Highlighting the unique features and benefits of the product

    • Offering personalized solutions to meet customer requirements

    • Following up with customers to ensure satisfaction and repeat busin

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. No question asked about job role.
  • Q2. Only discussion about salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and wear formal well dress.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What you mean by Demat account? Tell me about your self
Round 3 - One-on-one 

(1 Question)

  • Q1. 1. Tell me about your self 2. what is Demat account? 3. What is trading account? 4. Types of current account 5. Types of savings account
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is demat and what was the use?
  • Ans. 

    Demat refers to dematerialization of physical shares into electronic format for easy trading and safekeeping.

    • Demat account is used to hold securities in electronic form

    • It eliminates the need for physical share certificates

    • It facilitates easy and quick transfer of securities

    • It reduces the risk of theft, forgery, and loss of physical certificates

    • It also enables investors to access their holdings and transactions online

  • Answered by AI
  • Q2. What is casa and mutual funds?
  • Ans. 

    CASA stands for Current Account Savings Account. Mutual funds are investment vehicles that pool money from multiple investors.

    • CASA is a type of bank account that allows customers to deposit and withdraw money as per their convenience.

    • CASA accounts offer lower interest rates compared to fixed deposits but provide more liquidity.

    • Mutual funds are managed by professionals who invest the pooled money in various securities l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep mind in demat trading and mutual funds
One of the best in banking sector
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About DB schema design
  • Q2. Design patterns you have used
  • Ans. 

    I have used design patterns such as Singleton, Factory, and Observer in my projects.

    • Singleton pattern ensures a class has only one instance and provides a global point of access to it.

    • Factory pattern creates objects without specifying the exact class of object that will be created.

    • Observer pattern defines a one-to-many dependency between objects so that when one object changes state, all its dependents are notified and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I like the way i was interviewd

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Interview 

(3 Questions)

  • Q1. Self introduction,
  • Q2. Why you want to join axis not other public sector bank?
  • Q3. Tell us about your strength and weakness?

Interview Preparation Tips

Interview preparation tips for other job seekers - Go well prepared and well dressed and answer with confidence.

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