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Samsung Customer Care Officer Reviews

Updated 26 Mar, 2025
Overall Rating
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4.8/5
based on 32 reviews

Rating distribution

Category Ratings

4.4

Work satisfaction

4.3

Company culture

4.3

Work-life balance

4.0

Skill development

3.7

Salary

3.6

Promotions

3.3

Job security

What employees say about Samsung?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

81% employees reported

Flexible timing

Flexible timing

40% employees reported

No travel

No travel

59% employees reported

Gender based rating

4.8
female

Rated by Women

19 reviews

4.8
male

Rated by Men

11 reviews

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Top Mentions in Samsung Customer Care Officer Reviews

32 reviews found

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People also ask about Samsung's Customer Care Officers

Is Samsung a good place to work for Customer Care Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.8 out of 5 from over 30 employee reviews, it's clear that most customer care officers have a positive experience working at Samsung. Work satisfaction holds the highest rating at 4.4, while job security is rated the lowest amongst all factors at 3.3.
Does Samsung pay their Customer Care Officers well?
According to AmbitionBox reviews, Samsung customer care officers rate their salary and benefits at 3.7 out of 5, based on 30 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Samsung's customer care officers salaries here and to read reviews specifically about salary and benefits at Samsung for customer care officers, click here .
How is the work culture at Samsung for Customer Care Officers?
Work culture at Samsung for customer care officers is rated 4.3 out of 5 by 30 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Samsung.
How is the job security at Samsung for Customer Care Officers?
Based on 30 reviews on AmbitionBox, Samsung's customer care officers rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Samsung.

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Samsung Customer Care Officer Salary
based on 54 salaries
₹0.8 L/yr - ₹3.2 L/yr
8% less than the average Customer Care Officer Salary in India
View more details
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