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I will remain calm, empathetic, and professional while actively listening to the customer's concerns and finding a solution.
Remain calm and composed
Listen actively to understand the customer's concerns
Show empathy towards the customer's frustrations
Maintain a professional demeanor throughout the interaction
Focus on finding a solution to the customer's issue
Avoid taking the customer's behavior personally
Platform Events are a feature in Salesforce that allow developers to deliver secure, scalable, and customizable event notifications.
Platform Events are based on the publish-subscribe model, where publishers send events and subscribers receive them.
They are used to communicate changes in Salesforce data or custom events within an organization.
Developers can define custom event objects and trigger events using Apex ...
Partition a string into three categories: lowercase letters, uppercase letters, and numbers.
Use three separate lists to store lowercase letters, uppercase letters, and numbers.
Iterate through each character in the string and check its type using character methods.
Example: For the string 'Hello123', the output would be: ['e', 'l', 'l'], ['H'], ['1', '2', '3'].
Future method is used to run code asynchronously. Callout=true is needed to make HTTP callouts from future methods.
Future methods are used to run code asynchronously in Salesforce.
They are annotated with @future annotation.
Callout=true is needed to make HTTP callouts from future methods.
Without Callout=true, making HTTP callouts from future methods is not allowed.
Asynchronous Apex allows you to run processes in the background, without user interaction. Batch Apex and Queueable Apex are two types of Asynchronous Apex.
Asynchronous Apex allows you to process large amounts of data asynchronously, without impacting the user interface.
Batch Apex is used to process large data sets that can be divided into smaller batches for processing.
Queueable Apex allows you to submit jobs for...
Data security in Salesforce involves various types of security measures to protect sensitive information.
Salesforce provides various security features such as user authentication, data encryption, and access controls.
Types of data security in Salesforce include object-level security, field-level security, and record-level security.
Salesforce also offers tools like Salesforce Shield for enhanced data security and c...
Ajax allows for asynchronous communication between the client and server in JavaScript.
Ajax stands for Asynchronous JavaScript and XML.
It allows for making requests to the server without reloading the entire page.
Asynchronous functions in JavaScript allow for non-blocking code execution.
Examples of asynchronous functions include setTimeout, setInterval, and fetch API.
Given a binary tree with 'N' nodes, determine the size of the largest subtree that is also a BST (Binary Search Tree).
The first line contains an integer 'T', represent...
The problem involves finding the size of the largest subtree that is also a Binary Search Tree in a given binary tree.
Traverse the binary tree in a bottom-up manner to check if each subtree is a BST.
Keep track of the size of the largest BST subtree encountered so far.
Use recursion to solve the problem efficiently.
Consider edge cases like empty tree or single node tree.
Example: For input 1 2 3 4 -1 5 6 -1 7 -1 -1 -...
Given a singly linked list of integers, your task is to return the head of the reversed linked list.
The given linked list is 1 -> 2 -> 3 ->...
To reverse a singly linked list of integers, return the head of the reversed linked list.
Iterate through the linked list, reversing the pointers to point to the previous node instead of the next node.
Keep track of the previous, current, and next nodes while traversing the list.
Update the head of the reversed linked list to be the last element of the original list.
Ninja has been tasked with implementing a priority queue using a heap data structure. However, he is currently busy preparing for a tournament and has requested you...
Implement a priority queue using a heap data structure by completing the provided functions: push(), pop(), getMaxElement(), and isEmpty().
Understand the operations: push() to insert element, pop() to remove largest element, getMaxElement() to return largest element, and isEmpty() to check if queue is empty.
Implement a heap data structure to maintain the priority queue.
Handle different types of queries based on th...
Implemented a new ticketing system to streamline support processes
Researched and evaluated different ticketing systems
Collaborated with IT team to implement chosen system
Provided training to support team on how to use the new system
I faced difficulties in managing high volume of customer inquiries and resolving technical issues within tight deadlines.
Handling a large number of customer inquiries simultaneously
Meeting tight deadlines for resolving technical issues
Balancing workload and prioritizing tasks effectively
Yes, I am proficient in Lightning Web Components (LWC) development.
Experienced in developing custom components using LWC framework
Knowledge of HTML, CSS, JavaScript, and Salesforce Apex
Familiar with Salesforce Lightning Design System (SLDS)
Ability to create interactive and responsive user interfaces
Troubleshooting and debugging skills for LWC applications
I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.
Platform Events are a feature in Salesforce that allow developers to deliver secure, scalable, and customizable event notifications.
Platform Events are based on the publish-subscribe model, where publishers send events and subscribers receive them.
They are used to communicate changes in Salesforce data or custom events within an organization.
Developers can define custom event objects and trigger events using Apex or de...
Asynchronous Apex allows you to run processes in the background, without user interaction. Batch Apex and Queueable Apex are two types of Asynchronous Apex.
Asynchronous Apex allows you to process large amounts of data asynchronously, without impacting the user interface.
Batch Apex is used to process large data sets that can be divided into smaller batches for processing.
Queueable Apex allows you to submit jobs for asyn...
Future method is used to run code asynchronously. Callout=true is needed to make HTTP callouts from future methods.
Future methods are used to run code asynchronously in Salesforce.
They are annotated with @future annotation.
Callout=true is needed to make HTTP callouts from future methods.
Without Callout=true, making HTTP callouts from future methods is not allowed.
Data security in Salesforce involves various types of security measures to protect sensitive information.
Salesforce provides various security features such as user authentication, data encryption, and access controls.
Types of data security in Salesforce include object-level security, field-level security, and record-level security.
Salesforce also offers tools like Salesforce Shield for enhanced data security and compli...
I applied via Campus Placement and was interviewed in May 2024. There were 3 interview rounds.
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
I will remain calm, empathetic, and professional while actively listening to the customer's concerns and finding a solution.
Remain calm and composed
Listen actively to understand the customer's concerns
Show empathy towards the customer's frustrations
Maintain a professional demeanor throughout the interaction
Focus on finding a solution to the customer's issue
Avoid taking the customer's behavior personally
OnCampus Test including DSA Questions
1 hr, 3 questions, easy, medium, difficult
There were 2 coding questions which are online and moderate
The company is a leading provider of innovative technology solutions, focusing on enhancing efficiency and productivity across various sectors.
Founded in 2005, the company has grown rapidly, expanding its services globally.
It specializes in software development, offering custom solutions tailored to client needs.
The company has a strong emphasis on research and development, investing 20% of its revenue annually.
Notable...
I applied via Campus Placement and was interviewed in Aug 2023. There were 3 interview rounds.
Technical mcqs from OOPS, DBMS, DSA. Two coding questions(easy level).
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The duration of Salesforce interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 13 interview experiences
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Hyderabad / Secunderabad,
Bangalore / Bengaluru
9-14 Yrs
Not Disclosed
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