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Sagility
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I appeared for an interview in Sep 2023.
Six Sigma and Lean are methodologies used to improve processes and reduce waste in organizations.
Six Sigma is a data-driven approach to process improvement, focusing on reducing defects and variation.
Lean is a methodology that aims to maximize customer value while minimizing waste.
Both Six Sigma and Lean can be used together to achieve operational excellence in organizations.
Examples of Six Sigma tools include DMAIC (D...
DMAIC is a data-driven improvement cycle used in Six Sigma methodology to improve processes.
Define: Identify the problem and set project goals.
Measure: Collect data to understand current process performance.
Analyze: Identify root causes of issues and develop solutions.
Improve: Implement and test solutions to improve the process.
Control: Establish controls to sustain improvements over time.
Example: Using DMAIC to reduce...
Pareto Chart is a type of chart that combines a bar graph and a line graph to highlight the most significant factors in a dataset.
Pareto Chart is used to prioritize issues by identifying the most significant factors that contribute to a problem.
It follows the 80/20 rule, where 80% of the effects come from 20% of the causes.
The bars on the chart represent the frequency or impact of each factor, while the line graph show...
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Oct 2020. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 4 interview rounds.
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
based on 1 interview
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