Rupeek Interview Questions and Answers

Q1. Introduce about yourself
Ans. 
I am a dedicated and experienced Customer Care Executive with excellent communication skills.
• I have worked in the customer service industry for 5 years.

• I have a strong ability to empathize with customers and understand their needs.

• I am skilled in resolving customer complaints and finding solutions to their problems.

• I have received multiple awards for providing exceptional customer service.

• I am fluent in multiple langua...read more
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Q2. What is your role on your last company
Ans. 
I was responsible for providing excellent customer service and resolving customer issues in a timely manner.
• Provided support to customers via phone, email, and chat

• Assisted customers with product inquiries, troubleshooting, and account management

• Resolved customer complaints and escalated issues to the appropriate department when necessary

• Maintained accurate records of customer interactions and transactions

• Collaborated ...read more
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Q3. What is your salary expectations
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I would expect a competitive salary based on my experience and skills.
• I have researched the average salary range for Customer Care Executives in the industry.

• I have considered my qualifications, experience, and skills when determining my salary expectations.

• I am open to negotiation and willing to discuss the salary package in detail during the interview process.

• I believe that fair compensation is important for both the...read more
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Q4. Reason for left the last company
Ans. 
Seeking better growth opportunities and a more challenging role.
• Limited scope for career advancement in the previous company

• Desire for a more challenging and fulfilling role

• Seeking a company with a better work culture and values

• Relocation or personal reasons

• Company downsizing or restructuring
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With one of the team members. Case study to gauge problem solving skills, analytical abilities. What could be different reasons for drop in sale, how can each be identified and mitigated?

Q1. Stakeholder discussion This was with one of the senior stakeholders, to determine your communication skills as well as understanding about completely new business problem/sector in limited amount of time. ...read more
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Q1. Discussion with the HOD Usual fitment test. Past work experience, aspirations etc.
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Q1. They are asking only gold purity and basics of skills
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Q2. How to check gold purity and how to identify spurious gold
Ans. 
Gold purity can be checked using acid tests, electronic testers, and fire assay. Spurious gold can be identified by its weight, color, and markings.
• Acid tests involve applying nitric acid to the gold to check for reactions and determine purity

• Electronic testers use conductivity to determine purity

• Fire assay involves melting the gold and analyzing the resulting sample

• Spurious gold may be lighter or heavier than genuine ...read more
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Q1. About your self information and my work experience
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Q2. Your family baground
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