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Randstad

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based on 3.4k Reviews

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Randstad Customer Care Officer Interview Questions and Answers

Updated 10 Nov 2022

Randstad Customer Care Officer Interview Experiences

1 interview found

Customer Care Officer Interview Questions & Answers

user image Aishwarya Tanwar

posted on 10 Nov 2022

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Direct 

(4 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. How much experience you have
    • Add your answer
  • Q3. Do you have any product knowledge?
    • Add your answer
  • Q4. Are you comfortable in this job?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Randstad Customer Care Officer interview:
  • About company
  • Product knowledge
Interview preparation tips for other job seekers - This is a amazing opportunity to develop or improve yourself. Don't let it go.

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
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works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

CIEL HR user image Anonymous

posted on 14 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Basic logical question
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service Kpi Kra
  • Ans. 

    Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

    • Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

    • Customer service KRAs are specific areas of focus or goals that customer serv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.

Customer Service Associate Interview Questions & Answers

Teamlease Digital user image Anonymous

posted on 11 May 2022

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. How to serve batter services to customers
  • Ans. 

    To serve better services to customers, one must prioritize their needs and provide prompt and effective solutions.

    • Listen actively to their concerns and empathize with their situation

    • Offer personalized solutions and go the extra mile to exceed their expectations

    • Provide clear and concise communication throughout the interaction

    • Follow up with the customer to ensure their satisfaction and address any further concerns

    • Contin...

    • Answered by AI
    Add your answer
  • Q2. Best few qualities good customer representation
    • Add your answer
  • Q3. Best way to ready self introduction
    • Add your answer
  • Q4. Daily routines & strength, weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always show good & positive attitude, hard work with smart mind & work dedication

Customer Service Executive Interview Questions & Answers

Spectrum Talent Management user image Anonymous

posted on 15 Nov 2020

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About your introduction?
    • Add your answer
  • Q2. About your experience?
    • View 1 more answer
  • Q3. About your job role?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be simple and clear. Stick with your answer. Think before answering any questions. Your answer does not show any negative impact to the recruiter. Always say positive about your experience and company.
More about working at Randstad

Randstad Interview FAQs

How many rounds are there in Randstad Customer Care Officer interview?
Randstad interview process usually has 2 rounds. The most common rounds in the Randstad interview process are Resume Shortlist.

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Randstad Customer Care Officer Salary
based on 11 salaries
₹2.7 L/yr - ₹3.5 L/yr
32% more than the average Customer Care Officer Salary in India
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Randstad Customer Care Officer Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.5

Skill development

4.5

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

4.5

Promotions

5.0

Work satisfaction

Explore 3 Reviews and Ratings
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