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I applied via LinkedIn and was interviewed before Jan 2022. There was 1 interview round.
Post Implementation Review is a process of evaluating the success of a project after its completion.
It is conducted after the project has been implemented to evaluate its success
It involves reviewing the project's objectives, outcomes, and performance
It identifies areas of improvement for future projects
It helps in identifying lessons learned and best practices
It involves gathering feedback from stakeholders and team m...
Change life cycle is a process of managing changes in an organization from initiation to closure.
It involves planning, implementing, and monitoring changes
It includes identifying the need for change, assessing the impact, and communicating the change to stakeholders
It also involves training employees, testing the change, and making adjustments as necessary
The final stage is closure, where the change is evaluated and le...
Urgent changes require immediate attention, while emergency changes are critical and require immediate action.
Urgent changes are important but not critical, and can be scheduled within a reasonable timeframe.
Emergency changes are critical and require immediate action to prevent major incidents or outages.
Urgent changes may include software updates or minor configuration changes.
Emergency changes may include security pa...
Yes, I have experience with Service Mapping.
I have used ServiceNow's Service Mapping tool to map out dependencies and relationships between IT services.
I have also worked with other service mapping tools such as BMC Discovery and Dynatrace.
Through service mapping, I have been able to identify potential areas of improvement and streamline processes.
I have also used service mapping to create visual representations of IT
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