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Prometric Testing WFM Analyst Interview Questions, Process, and Tips

Updated 12 Dec 2024

Top Prometric Testing WFM Analyst Interview Questions and Answers

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2 Prometric Testing WFM Analyst Interview Experiences

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WFM Analyst Interview Questions

user image Anonymous

posted on 27 Aug 2022

I applied via Approached by Company and was interviewed in Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. What are your roles & Responsibilities?
  • Q2. What is Your current CTC ?
  • Q3. Tell me about yourself ?
  • Q4. What is your overall experience in WFM ?
3

One-on-one Round (5 Questions)

  • Q1. Definition & Formula of WFM Metrics ?
  • Q2. Find AHT from given scenario ?
  • Q3. Difference between Utilization and productivity ?
  • Q4. How to prepare Forecasting and ScoreCard ?
  • Q5. How you are good in Excel ? Rate yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest. It is simple. Just learn WFM Metrics, Forecasting, Scorecard.

WFM Analyst Interview Questions

user image Ankit Joshi

posted on 12 Dec 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Dec 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Difference between occupancy and utilisation?
  • Q2. What is service level and factors involving same.

Get interview-ready with top interview questions

Prometric Testing Interview FAQs

How many rounds are there in Prometric Testing WFM Analyst interview?
Prometric Testing interview process usually has 2 rounds. The most common rounds in the Prometric Testing interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Prometric Testing WFM Analyst interview?

Some of the top questions asked at the Prometric Testing WFM Analyst interview -

  1. How to prepare Forecasting and ScoreCar...read more
  2. Difference between Utilization and productivity...read more
  3. Definition & Formula of WFM Metric...read more

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Prometric Testing WFM Analyst Salary
based on 4 salaries
₹4.7 L/yr - ₹5 L/yr
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