Professional Soft-Tech Customer Support Executive Interview Questions and Answers

Q1. Self introduction
Add your answer
Q2. Explain about anything
Ans. 
I will explain the process of troubleshooting a technical issue.
• Identify the issue reported by the customer

• Ask relevant questions to gather more information

• Research possible solutions

• Implement the solution and test it

• Follow up with the customer to ensure the issue is resolved
Answered by AI
Add your answer

Q1. Past experiences
Add your answer

Q1. Self introduction with confidence
Add your answer
Q2. Tell me about networking IT support
Ans. 
Networking IT support involves providing technical assistance to users with network-related issues.
• Diagnosing and resolving network connectivity issues

• Configuring network devices such as routers and switches

• Monitoring network performance and identifying potential issues

• Providing remote support to users

• Collaborating with other IT professionals to maintain network security

• Training users on network best practices

• Staying u...read more
Answered by AI
Add your answer

Q1. Answer the questions for customer
Add your answer

Q1. How do you handle the customer with high temper
Add your answer

Q1. Follow the instructions give me
Add your answer

Q1. Ask about my bio
Add your answer
Q2. Previous job experience
Add your answer

Q1. What type of situation I face in the previous job
Add your answer
Q2. Situation base questions
Add your answer

It’s normal include logical ,maths English verbal questions

Q1. OOP concept,what is object ,class abstraction,interface type of interface with examples
Add your answer

Q1. Tell me about your self ,your strength and weakness , scenario based questions
Add your answer

Good

Q1. What are your salary expectations?
Add your answer
Q2. Tell me about yourself.
Add your answer
Q3. Why are you looking for a change?
Add your answer
Q4. Where do you see yourself in 5 years?
Add your answer

Q1. Tell me about yourself
Add your answer