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Proclivity Digitech Senior Customer Support Executive Interview Questions and Answers
Updated
11 Aug 2024
1 interview found
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Popular
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Can you introduce yourself? View Answers (1)
- Q2. How did you spend your last weekend? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - This is a wonderful place to work, I will be there to help you if you are a fresher, my name is Ralph. Come and join us.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Senior Customer Support Executive Interview Questions
Teleperformance
Anonymous
posted on 16 Sep 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I was interviewed in Mar 2023.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction self Add Answer
- Q2. And abtbcompany Add Answer
2
HR Round (2 Questions)
- Q1. About Bangalore Add Answer
- Q2. Salry expectations Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Questions and answers of aptitude
3
Typing Test Round (2 Questions)
- Q1. Speed test in typing Add Answer
- Q2. Paragraph writing for speed test Add Answer
4
HR Round (1 Question)
- Q1. General questions related to our studies Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare thoroughly and attend the interview and wish you all the best.
I applied via Walk-in and was interviewed before Sep 2021.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (5 Questions)
- Q1. Tell me something about yourself?? Add Answer
- Q2. Previous work experience?? Add Answer
- Q3. Strength and weekness Add Answer
- Q4. Reason of changing the job Add Answer
- Q5. Why do we hire you on this role Add Answer
3
One-on-one Round (7 Questions)
- Q1. General questions as asked in HR round Add Answer
- Q2. Ooperational questions. Add Answer
- Q3. Tell me a time when you have delivered exception experience to a customer? View Answers (1)
- Q4. Tell us a time when you failed to deliver the expected experience? Add Answer
- Q5. How to handle difficult customer and scenario? View Answers (1)
- Q6. How to say no to a customer? View Answers (1)
- Q7. How can you explain something technical to a non tech savy customer? View Answers (1)
4
Assignment Round
There will be a mock call or mock chat in a imaginary situation to check the comprehension, written and verbal skills and grammer.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm, composed and confident. Answer the questions to the point and don't make a scenario.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Nov 2024.
2 Interview Rounds
1
Technical Round (4 Questions)
- Q1. Electrical Maintenance Add Answer
- Q2. Customer service Add Answer
- Q3. Maintenance services Add Answer
- Q4. Rectify the error View Answers (1)
2
Technical Round (2 Questions)
- Q1. Most important things Add Answer
- Q2. Height recommended Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Customer service
Electrical Maintenance
Electrical Maintenance
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Case Study Round
Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.
2
Technical Round (5 Questions)
- Q1. What is your understanding of emotional intelligence? View Answers (1)
- Q2. What is the role of technical customer service? View Answers (1)
- Q3. What is the difference between customer service and technical support? View Answers (1)
- Q4. What are technical skills in customer service? View Answers (1)
- Q5. What is customer satisfaction? View Answers (1)
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Associate interview:
- medical coding
- MATLAB
- Database Administration
Interview experience
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Oct 2024.
2 Interview Rounds
1
Assignment Round
Short-answer questions, story-based questions, and aptitude tests:
2
Coding Test Round
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Srishti Sharma
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction about yourself View Answers (1)
- Q2. Why do you want in Customer Service View Answers (2)
2
One-on-one Round (2 Questions)
- Q1. What is Customer Service View Answers (2)
- Q2. Why do you want to join wipro View Answers (1)
3
Technical Round (2 Questions)
- Q1. Introduction about yourself View Answers (1)
- Q2. What makes you special View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It’s easy, just interact a lot
Harsh Saxena
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Where do you see yourself in 5 years View Answers (1)
- Q2. Why should we hire you View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Senior Customer Support Executive Interview Questions
Teleperformance
Anonymous
posted on 16 Oct 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2023.
3 Interview Rounds
1
Assignment Round
SA in english and hindi
2
Aptitude Test Round
Versant test repetition of the sentence
3
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. About my previous process Add Answer
Proclivity Digitech Interview FAQs
How many rounds are there in Proclivity Digitech Senior Customer Support Executive interview?
Proclivity Digitech interview process usually has 1 rounds. The most common rounds in the Proclivity Digitech interview process are One-on-one Round.
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