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Pret a Manger Team Lead Interview Questions and Answers
Pret a Manger Team Lead Interview Experiences
1 interview found
Anonymous
Selected
(1 Question)
- Q1. How to handle customer complain?
- Ans.
Handle customer complaints by listening, empathizing, apologizing, resolving the issue, and following up.
Listen actively to the customer's complaint without interrupting.
Empathize with the customer's feelings and show understanding.
Apologize for the inconvenience caused, regardless of fault.
Resolve the issue promptly and effectively, offering solutions or compensation if necessary.
Follow up with the customer to ensure ...
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Interview questions from similar companies
I applied via Job Portal and was interviewed in Dec 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Diff bw CCW and DIS CCW
- Q2. Diff bw PECI and PICOF
(2 Questions)
- Q1. Previous experience
- Q2. Role in current project in details
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Basic ServiceNow questions like business rules, script include, ui policies etc
- Q2. Scenario based question like, what should be the approach if you need have a common drop-down field across multiple catalog items with dynamic options.
- Q3. Live coding like, write a code to print an user and the hierarchy of their managers
(3 Questions)
- Q1. Basic portal questions, like how to update a widget without reloading the screen, how to pass data between client script and server script in widget.
- Q2. Questions around Virtual Agent like, How will you build a topic where the bot's response changes based on user's input. Which tables store the conversation between user and bot
- Q3. Basic HRSD questions as well.
Interview Preparation Tips
- ServiceNow Basics
- Javascript
- Glide APIs
- Integrations
- Module Expertise
- ServiceNow Docs
I applied via Recruitment Consulltant
(5 Questions)
- Q1. What is timing in this job
- Q2. What rules in this job
- Q3. How many time in work in this job
- Q4. How can work in this company
- Q5. How many employees in this company
(3 Questions)
- Q1. How many time work in this company
- Q2. What language in this job
- Q3. How many experience in this job
- Ans.
I have 5 years of experience in this job.
5 years of experience in a similar role
Managed a team of 10 employees
Implemented new strategies to improve team performance
Interview Preparation Tips
- Testing
- Team Management
(2 Questions)
- Q1. Scenario based questions
- Q2. Scenario based questions
(2 Questions)
- Q1. All questions are scenario based
- Q2. I can't discuss due to it's all scenario based
(2 Questions)
- Q1. Scenario based questions
- Q2. Based on your technical skills they scenario based questions
Interview Preparation Tips
(2 Questions)
- Q1. Qualification and experience
- Q2. About my previous organization
(1 Question)
- Q1. Was on team leader
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Explain about yourself.
- Ans.
Experienced team lead with strong communication and problem-solving skills.
Over 5 years of experience leading teams in various industries
Skilled in conflict resolution and team motivation
Excellent communication and interpersonal skills
Proven track record of meeting and exceeding team goals
Strong problem-solving abilities, able to think quickly on my feet
- Q2. Past experience, metrics dealt with.
(2 Questions)
- Q1. Same questions from round 1.
- Q2. A bit of personal background.
(1 Question)
- Q1. Past experience and metrics dealt with.
General behavioral test
(2 Questions)
- Q1. Coupa implementation
- Q2. Coupa support experience
- Ans.
I have 3 years of Coupa support experience, including troubleshooting, training, and system configuration.
Provided technical support to users experiencing issues with Coupa platform
Conducted training sessions for new users on how to navigate and utilize Coupa features
Assisted with system configuration and customization based on user requirements
(2 Questions)
- Q1. Salary expectation
- Q2. Notice period days
Selected
Basic quants, aptitude
(2 Questions)
- Q1. Asked sales pitch
- Q2. Management experience
(2 Questions)
- Q1. Why supply chain ?
- Q2. Are you ready to work for 8 hours
Interview Preparation Tips
Mohan chandu
(1 Question)
- Q1. Dotnet full stack developer questions
(1 Question)
- Q1. Managerial round questions with normal questions
(1 Question)
- Q1. HR round with normal HR question
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