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Premsons Motor Udyog Customer Care Executive Interview Questions and Answers

Updated 19 Dec 2024

Premsons Motor Udyog Customer Care Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Do you have any work experience?
  • Ans. 

    Yes, I have 2 years of experience working in customer service roles.

    • Worked as a customer service representative for Company X for 1 year

    • Handled customer inquiries, resolved complaints, and provided product information

    • Managed a team of customer service agents at Company Y for another year

  • Answered by AI
  • Q2. Are you proficient in using common Excel commands?
  • Ans. 

    Yes, I am proficient in using common Excel commands.

    • I am experienced in using functions such as SUM, AVERAGE, VLOOKUP, and IF statements.

    • I can create and format tables, charts, and graphs in Excel.

    • I am comfortable with sorting and filtering data, as well as using pivot tables.

    • I have knowledge of basic formulas and can perform data analysis in Excel.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Can come with confidence.
Round 1 - Group Discussion 

Related to Automobile field

Round 2 - HR 

(3 Questions)

  • Q1. Why are joining this field?
  • Q2. Next 2 years where are look from in this company?
  • Q3. Why I gave u your expected CTC.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and positive in every round.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It includes ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and handling returns or exchanges.

  • Answered by AI

Premsons Motor Udyog Interview FAQs

How many rounds are there in Premsons Motor Udyog Customer Care Executive interview?
Premsons Motor Udyog interview process usually has 1-2 rounds. The most common rounds in the Premsons Motor Udyog interview process are Group Discussion, HR and One-on-one Round.

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Premsons Motor Udyog Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Premsons Motor Udyog Customer Care Executive Salary
based on 6 salaries
₹1.1 L/yr - ₹2 L/yr
39% less than the average Customer Care Executive Salary in India
View more details

Premsons Motor Udyog Customer Care Executive Reviews and Ratings

based on 4 reviews

2.3/5

Rating in categories

1.2

Skill development

2.6

Work-life balance

2.5

Salary

2.2

Job security

1.2

Company culture

1.3

Promotions

2.2

Work satisfaction

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