Praxis Services Customer Service Advisor Interview Questions and Answers

Q1. What are the privacy issues you have encountered?
Ans. 
Privacy issues encountered include data breaches, unauthorized access, and lack of transparency.
• Data breaches resulting in exposure of personal information

• Unauthorized access to sensitive data by employees or hackers

• Lack of transparency in data collection and usage

• Difficulty in obtaining consent for data sharing

• Challenges in ensuring data accuracy and security

• Potential for discrimination based on collected data

• Issues w...read more
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Q1. Why do you want to work at wtw
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Q2. Why did you leave your previous organisation
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Q1. What passion drives you in government projects?
Ans. 
The passion that drives me in government projects is the opportunity to make a positive impact on society through policy and program implementation.
• I am motivated by the chance to address important societal issues and improve the lives of citizens.

• I am driven by the challenge of finding innovative solutions to complex problems within the government framework.

• I am passionate about creating lasting change and leaving a p...read more
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Q2. How will you lead a team to introduce them to a government stakeholder agency?
Ans. 
I will lead the team by establishing clear goals, assigning roles, fostering communication, and building relationships with the stakeholder agency.
• Establish clear goals and objectives for the team's interaction with the government stakeholder agency.

• Assign specific roles and responsibilities to team members based on their strengths and expertise.

• Foster open communication within the team to ensure everyone is aligned an...read more
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Q1. How many Software Development Life Cycle (SDLC) projects have you led?
Ans. 
I have led 10 Software Development Life Cycle projects.
• Led 10 SDLC projects from initiation to completion

• Managed cross-functional teams to ensure project success

• Implemented Agile methodologies for efficient project delivery
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Q2. What was the most challenging module you encountered in the Treasury department?
Ans. 
The most challenging module in the Treasury department was managing foreign exchange risk.
• Understanding and predicting currency fluctuations

• Implementing hedging strategies to mitigate risk

• Monitoring and adjusting positions in response to market changes
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Q1. Simple basic question ... mainly they check your confidence and communication skills
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Q1. It was a managerial round where managers ask questions in dept regarding ur previous work experience and had lovely meeting with them
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Q1. Introduce yourself in 5 minutes
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Q2. Why do you want to join us?
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Q1. What is your current compensation?
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Q2. How soon can you join?
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Online test with mostly accounts related questions to test the technical knowledge

Q1. About your self, past work experience, case studies to test technical knowledge
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Q1. With stakeholders. Informal round. Past work experience and case studies to test your attitude towards work
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Simple aptitude questions were asked.

Q1. Basic questions from DBMS , Networks and simple coding questions
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Q2. Swap two numbers without using the third variable.
Ans. 
Swap two numbers without using the third variable.
• Use arithmetic operators to swap the values

• Addition and subtraction can be used to swap values

• XOR operator can also be used to swap values
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Q1. Experience was good. HR was very friendly. Just general questions.
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Test was east for me but some people around were having difficulty in solving

Q1. Technical round. Almost 30 minutes. But it was good. Ensure to be honest if u don't know something
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Q1. They asked me my expected pay
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