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Praxis Services

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3.8

based on 245 Reviews

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Praxis Services Senior Customer Service Executive Interview Questions and Answers

Updated 21 Oct 2023

Praxis Services Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 21 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Communication skills

Round 3 - HR 

(1 Question)

  • Q1. About you and salary and skill
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Company CEO or operations manager
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

Deloitte user image Anonymous

posted on 5 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. My job gap. Y did i left job
    • Add your answer
  • Q2. When my job was last about my self .. How many marks i got in diploma
    • Add your answer
  • Q3. Wheather im martied or working
    • Add your answer
  • Q4. How much salary i was earning
    • Add your answer
  • Q5. How much do i except
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Humble request.
I need job immediately

Customer Support Associate Interview Questions & Answers

Deloitte user image Anonymous

posted on 2 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell us about your previous experience
    • Add your answer
  • Q2. Why did you leave the company
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. What were your responsibilities in your previous role?
    • Add your answer
  • Q2. Can you work in rotational shifts?
    • Add your answer
  • Q3. Explained the job role, company norms
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, don't comment negative about your previous company. Show passion towards Deloitte.

Customer Service Executive Interview Questions & Answers

Deloitte user image Anonymous

posted on 18 Apr 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What is the most difficult situation you faced and how did you overcome it?
    • Add your answer

Customer Service Interview Questions & Answers

Deloitte user image Anonymous

posted on 10 May 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(7 Questions)

  • Q1. My name is syed shoeb im from hyderabad
    • Add your answer
  • Q2. My qualification graduate bcom general 2018 pass out
    • Add your answer
  • Q3. Expereince no im fresher
    • Add your answer
  • Q4. Location hafeez baba nagar hyderabad
    • Add your answer
  • Q5. Im job search delotte company
    • Add your answer
  • Q6. Interview date and location
    • Add your answer
  • Q7. Ambition box interview question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips im english talking no reading wiriting yes

Customer Service Executive Interview Questions & Answers

Deloitte user image Anonymous

posted on 11 Oct 2022

I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

The duration for aptitude test was 10minutes.

Round 3 - One-on-one 

(2 Questions)

  • Q1. How do you handle client when he was dissatisfied? Present yourself as a product to a customer?
  • Ans. 

    When a client is dissatisfied, I handle the situation by actively listening, empathizing, finding a solution, and following up.

    • Listen attentively to the client's concerns and let them express their dissatisfaction.

    • Show empathy and understanding by acknowledging their feelings and apologizing for any inconvenience caused.

    • Ask probing questions to identify the root cause of their dissatisfaction.

    • Offer a solution or altern...

    • Answered by AI
    Add your answer
  • Q2. Present yourself as a product to a customer?
  • Ans. 

    I am a customer service executive, dedicated to providing exceptional support and ensuring customer satisfaction.

    • I am knowledgeable about our products and services

    • I am empathetic and understanding towards customer needs

    • I am a good listener and communicator

    • I am proactive in resolving customer issues

    • I am committed to delivering a positive customer experience

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you answer and never feel yourself tensed it ensures thst recruiter feels you are not confident on your answer
More about working at Praxis Services

Praxis Services Interview FAQs

How many rounds are there in Praxis Services Senior Customer Service Executive interview?
Praxis Services interview process usually has 4 rounds. The most common rounds in the Praxis Services interview process are Resume Shortlist, Group Discussion and HR.

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Praxis Services Senior Customer Service Executive Salary
based on 4 salaries
₹2.3 L/yr - ₹4.5 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details

Praxis Services Senior Customer Service Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 1 Review and Rating
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