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PowerSchool India Technical Support Engineer Interview Questions and Answers

Updated 9 Jan 2025

PowerSchool India Technical Support Engineer Interview Experiences

8 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

1 min to talk He can ask you anything from your resume,or to introduce yourself any experience or any topic from Resume to talk for 1 min

Round 2 - Assignment 

Written test on answering different customers queries questions which customer may face and how we handle in real life

Round 3 - Technical 

(5 Questions)

  • Q1. Introduction about yourself
  • Q2. Walk through resume
  • Q3. Experience and project
  • Q4. Why this role will suits yr skills
  • Q5. Basically they select based on referrals so even you give good answer there are less chance you ll get selected 350+ people come for single role for around 30 vacancies

Interview Preparation Tips

Interview preparation tips for other job seekers - I didn't like the way they conducted the interview it was time consuming and there were 350+ people so I think they were also biased in their selection
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

On this round we have to speak for 1 min .they want communication

Round 2 - Assignment 

Scenario based questions

Round 3 - Technical 

(2 Questions)

  • Q1. Write query regarding product they asked
  • Q2. Sales data they want for me
Round 4 - Technical 

(1 Question)

  • Q1. About project what type of problem I faced there
Round 5 - HR 

(1 Question)

  • Q1. Are you comfortable in night shift.i said no.
  • Ans. 

    No, I am not comfortable working night shifts.

    • I prefer working during the day as it aligns better with my natural sleep schedule

    • I find it difficult to stay alert and focused during night shifts

    • I have personal commitments that require me to be available during evenings and nights

  • Answered by AI

Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. Admin Questions :- What is Relationships what are types of relati ... read more
asked in Zoho
Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Movate
Q3. What is the difference between WAN and LAN
Q4. What are the steps which you will follow if a customer calls and ... read more
asked in Salesforce
Q5. How you will get contact of account with name starting with abc.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Group Discussion 

Mainly focuses on communication skills with me they told 1round will be gd but they started asking questions from resume for shortlisting by communication

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Random on spot topics

Round 2 - Technical 

(2 Questions)

  • Q1. Basics of HTML and SQL
  • Q2. Questions based on HTML tag, SQL commands

Interview Preparation Tips

Interview preparation tips for other job seekers - Get an understanding on how Ed Tech SAAS company works and get familiar with their products

PowerSchool India interview questions for designations

 Associate Technical Support Engineer

 (1)

 L1 Technical Support Engineer

 (2)

 Technical Solutions Engineer

 (1)

 Software Engineer

 (4)

 Devops Engineer

 (2)

 Softwaretest Engineer

 (1)

 L2 Engineer

 (1)

 Associate Software Engineer

 (3)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is troubleshooting
  • Ans. 

    Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.

    • Identifying the issue or problem

    • Gathering information and data related to the issue

    • Analyzing the information to determine the root cause

    • Developing and implementing a solution

    • Testing the solution to ensure it resolves the issue

    • Documenting the troubleshooting process and solution

  • Answered by AI
  • Q2. Differ between mysql and sql
  • Ans. 

    MySQL is a specific relational database management system, while SQL is a language used to interact with databases.

    • MySQL is a specific RDBMS, while SQL is a language used to interact with databases

    • SQL is a standard language for querying and managing databases, while MySQL is a specific implementation of that language

    • MySQL is open-source and widely used, while SQL is a language used by many different database systems

  • Answered by AI
  • Q3. Why you choose this role

Skills evaluated in this interview

I applied via Company Website and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. First round will be online test and shortlisted candidates would attend group discussion wherein only 2 or 3 would get qualified to next round

Interview Preparation Tips

Interview preparation tips for other job seekers - Gd topic was on women empowerment.

I applied via Company Website and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I had applied through company website
There will be gd ucat english written test technical and manger round

I applied via Fresherworld and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. SQL Basics

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer was very friendly. The questions were very basic about SQL and some questions were from my resume.

Interview questions from similar companies

I appeared for an interview in Jun 2020.

Interview Questionnaire 

2 Questions

  • Q1. How mic and camera work?
  • Ans. 

    Microphone and camera are input devices that capture audio and video respectively.

    • Microphone converts sound waves into electrical signals that can be processed by a computer.

    • Camera captures light and converts it into digital signals that can be processed by a computer.

    • Both devices require drivers to communicate with the computer's operating system.

    • Microphone and camera can be integrated into laptops or connected extern

  • Answered by AI
  • Q2. How you will support or help students or teachers if facing technical issues.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough and have basic computer knowledge of settings, cookies, websites,url etc.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. What are remote access software?
  • Ans. 

    Remote access software allows users to access and control a computer or device from a remote location.

    • Remote access software enables users to access and control a computer or device from a remote location

    • It allows for remote troubleshooting, maintenance, and support

    • Examples include TeamViewer, LogMeIn, and Remote Desktop Connection

    • Security measures such as two-factor authentication and encryption are often used to prot

  • Answered by AI
  • Q2. How troubleshooting of devices can be done?
  • Ans. 

    Troubleshooting of devices involves identifying and resolving technical issues.

    • Gather information about the issue from the user

    • Check for error messages or codes

    • Perform basic checks like restarting the device

    • Use diagnostic tools to identify the problem

    • Resolve the issue by repairing or replacing faulty components

    • Test the device to ensure the issue is resolved

  • Answered by AI

Skills evaluated in this interview

PowerSchool India Interview FAQs

How many rounds are there in PowerSchool India Technical Support Engineer interview?
PowerSchool India interview process usually has 2-3 rounds. The most common rounds in the PowerSchool India interview process are Technical, Group Discussion and Assignment.
How to prepare for PowerSchool India Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PowerSchool India. The most common topics and skills that interviewers at PowerSchool India expect are Technical Support, customer support, CRM, Problem Management and Customer Service.
What are the top questions asked in PowerSchool India Technical Support Engineer interview?

Some of the top questions asked at the PowerSchool India Technical Support Engineer interview -

  1. What is troubleshoot...read more
  2. Differ between mysql and ...read more
  3. First round will be online test and shortlisted candidates would attend group d...read more

Tell us how to improve this page.

PowerSchool India Technical Support Engineer Interview Process

based on 5 interviews

1 Interview rounds

  • Group Discussion Round
View more
PowerSchool India Technical Support Engineer Salary
based on 91 salaries
₹4.2 L/yr - ₹10 L/yr
48% more than the average Technical Support Engineer Salary in India
View more details

PowerSchool India Technical Support Engineer Reviews and Ratings

based on 14 reviews

4.1/5

Rating in categories

3.2

Skill development

4.1

Work-life balance

4.1

Salary

4.3

Job security

3.8

Company culture

3.2

Promotions

3.5

Work satisfaction

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