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Platinum One

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3.7

based on 99 Reviews

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Platinum One Customer Service Executive Interview Questions and Answers

Updated 24 Jun 2023

Platinum One Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Samudrala Sanjeev

posted on 24 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Ask Basic self introduction about your & work experience etc..
    • Add your answer
  • Q2. In second round about customer service or sales depend on position you applied ..
    • Add your answer
Round 3 - Coding Test 

Typing speed test other general knowledge etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - If you prepared good for interview definitely get job opportunity ,they welcome most of freshers for good opportunity to build there career...

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Interview Tips & Stories
2w
honestword
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ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Invensis Technologies user image Anonymous

posted on 10 Oct 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About u r self
    • Add your answer
  • Q2. Why iam hire u
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have X years of experience in customer service roles

    • I have a strong ability to communicate effectively with customers and resolve issues efficiently

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

Mobikwik user image Anonymous

posted on 12 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Mobikwik zip code contact with payment refund related contact now, XXXXX

Round 2 - Aptitude Test 

Call ? XXXXX all issue with

Round 3 - One-on-one 

(8 Questions)

  • Q1. Customer care contact now
    • Add your answer
  • Q2. All issue solve now call me
    • Add your answer
  • Q3. XXXXX all issue with my friends
    • Add your answer
  • Q4. Or email and credit card and the rest
    • Add your answer
  • Q5. Good day call me sir
    • Add your answer
  • Q6. Customer service support
    • Add your answer
  • Q7. Mobikwik refund related
    • Add your answer
  • Q8. Zop balance Atibete and any
    • Add your answer

Interview Preparation Tips

Topics to prepare for Mobikwik Customer Service Executive interview:
  • call now mobikwik refund related
  • XXXXX and any problem s
Interview preparation tips for other job seekers - Mobikwik customer care contact now call us toll free helpline Number 0797-3317-663 And Any problem Solving 24*7 hours available

Customer Service Executive Interview Questions & Answers

Invensis Technologies user image Anonymous

posted on 10 Oct 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About u r self
    • Add your answer
  • Q2. Why iam hire u
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have X years of experience in customer service roles

    • I have a strong ability to communicate effectively with customers and resolve issues efficiently

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately

    • Answered by AI
    Add your answer

Customer Service Manager Interview Questions & Answers

Shivalik Small Finance Bank user image Anonymous

posted on 29 Mar 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Only reference consider
    • Add your answer
  • Q2. No HR round only reference consider
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My personal advice to everyone naver join shivalik Small Finance Bank. Joining Shivalik Bank was the worst decision of my career.

Customer Care Executive Interview Questions & Answers

Hathway user image Anonymous

posted on 9 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Who do you handal an educated customer and uneducated customer

Round 3 - Technical 

(5 Questions)

  • Q1. What do you know about technology?
  • Ans. 

    I have a good understanding of technology and keep myself updated with the latest advancements.

    • I am proficient in using various software and applications.

    • I have knowledge of different operating systems such as Windows, MacOS, and Linux.

    • I am familiar with basic coding languages like HTML, CSS, and JavaScript.

    • I have experience in troubleshooting technical issues and providing solutions.

    • I keep myself updated with the late...

    • Answered by AI
    Add your answer
  • Q2. What do you think about our company?
    • Add your answer
  • Q3. What can we do to increase our profit?
  • Ans. 

    To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.

    • Implement targeted marketing campaigns to attract new customers

    • Streamline operations to reduce expenses

    • Offer loyalty programs and incentives to retain existing customers

    • Explore new revenue streams or partnerships

    • Analyze and optimize pricing strategies

    • Invest in employee training and development to improve customer serv...

    • Answered by AI
    Add your answer
  • Q4. Why you want to get this job?
    • Add your answer
  • Q5. What do you think about other company's?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are capable and it deserve a job you you should get it ,work hard for the company do your best and get your dream job.

Customer Care Executive Interview Questions & Answers

Invensis Technologies user image Anonymous

posted on 13 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job experience, About native and Goals
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get the best opportunity to improve communication skills and many more things.

Customer Service Executive Interview Questions & Answers

Mobikwik user image Anonymous

posted on 12 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Mobikwik zip code contact with payment refund related contact now, XXXXX

Round 2 - Aptitude Test 

Call ? XXXXX all issue with

Round 3 - One-on-one 

(8 Questions)

  • Q1. Customer care contact now
    • Add your answer
  • Q2. All issue solve now call me
    • Add your answer
  • Q3. XXXXX all issue with my friends
    • Add your answer
  • Q4. Or email and credit card and the rest
    • Add your answer
  • Q5. Good day call me sir
    • Add your answer
  • Q6. Customer service support
    • Add your answer
  • Q7. Mobikwik refund related
    • Add your answer
  • Q8. Zop balance Atibete and any
    • Add your answer

Interview Preparation Tips

Topics to prepare for Mobikwik Customer Service Executive interview:
  • call now mobikwik refund related
  • XXXXX and any problem s
Interview preparation tips for other job seekers - Mobikwik customer care contact now call us toll free helpline Number 0797-3317-663 And Any problem Solving 24*7 hours available

Customer Executive Interview Questions & Answers

Mobikwik user image Harshita Singh

posted on 18 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your job experience
    • Add your answer
  • Q2. Tell me about your last Sunday
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't apply here. Search for a good opportunity.
More about working at Platinum One

Platinum One Interview FAQs

How many rounds are there in Platinum One Customer Service Executive interview?
Platinum One interview process usually has 3 rounds. The most common rounds in the Platinum One interview process are Resume Shortlist, HR and Coding Test.
How to prepare for Platinum One Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Platinum One. The most common topics and skills that interviewers at Platinum One expect are Telecalling, bpo, Customer Complaints, Customer Service and Database.

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Low Confidence means the data is based on a small number of responses received from the candidates.

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Platinum One Customer Service Executive Salary
based on 31 salaries
₹1 L/yr - ₹3.6 L/yr
25% less than the average Customer Service Executive Salary in India
View more details

Platinum One Customer Service Executive Reviews and Ratings

based on 15 reviews

3.5/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

4.0

Salary & Benefits

2.9

Job Security

3.1

Company culture

3.1

Promotions/Appraisal

3.0

Work Satisfaction

Explore 15 Reviews and Ratings
Platinum One Salaries in India
Customer Service Executive
31 salaries
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₹1 L/yr - ₹3.7 L/yr

Senior Customer Service Executive
22 salaries
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₹2 L/yr - ₹3.4 L/yr

Team Lead
19 salaries
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₹2.5 L/yr - ₹5.5 L/yr

Assistant Manager
14 salaries
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₹4.7 L/yr - ₹7.3 L/yr

Team Coach
13 salaries
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₹2 L/yr - ₹4.2 L/yr

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