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Platinum One

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3.4

based on 107 Reviews

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Platinum One Customer Service Executive Interview Questions and Answers

Updated 24 Jun 2023

Platinum One Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Samudrala Sanjeev

posted on 24 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Ask Basic self introduction about your & work experience etc..
    • Add your answer
  • Q2. In second round about customer service or sales depend on position you applied ..
    • Add your answer
Round 3 - Coding Test 

Typing speed test other general knowledge etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - If you prepared good for interview definitely get job opportunity ,they welcome most of freshers for good opportunity to build there career...

Customer Service Executive Jobs at Platinum One

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Top trending discussions

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Interview Tips & Stories
1w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Mobikwik user image Anonymous

posted on 12 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Mobikwik zip code contact with payment refund related contact now, XXXXX

Round 2 - Aptitude Test 

Call ? XXXXX all issue with

Round 3 - One-on-one 

(8 Questions)

  • Q1. Customer care contact now
    • Add your answer
  • Q2. All issue solve now call me
    • Add your answer
  • Q3. XXXXX all issue with my friends
    • Add your answer
  • Q4. Or email and credit card and the rest
    • Add your answer
  • Q5. Good day call me sir
    • Add your answer
  • Q6. Customer service support
    • Add your answer
  • Q7. Mobikwik refund related
    • Add your answer
  • Q8. Zop balance Atibete and any
    • Add your answer

Interview Preparation Tips

Topics to prepare for Mobikwik Customer Service Executive interview:
  • call now mobikwik refund related
  • XXXXX and any problem s
Interview preparation tips for other job seekers - Mobikwik customer care contact now call us toll free helpline Number 0797-3317-663 And Any problem Solving 24*7 hours available

Customer Service Executive Interview Questions & Answers

Invensis Technologies user image Anonymous

posted on 10 Oct 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About u r self
    • Add your answer
  • Q2. Why iam hire u
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have X years of experience in customer service roles

    • I have a strong ability to communicate effectively with customers and resolve issues efficiently

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately

    • Answered by AI
    Add your answer

Senior Executive Interview Questions & Answers

Shivalik Small Finance Bank user image Anonymous

posted on 11 Oct 2020

I applied via Naukri.com and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked about the bank and the product which I was going to present in the market for them.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I feel like one should be ready for any question by keeping the presence of mind while answering the question and one should keep confidence which is very important and be yourself and never lie in an interview. Show the etiquette which is required as professional and keep confidence in yourself.😀

Customer Care Executive Interview Questions & Answers

Hathway user image Anonymous

posted on 9 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Who do you handal an educated customer and uneducated customer

Round 3 - Technical 

(5 Questions)

  • Q1. What do you know about technology?
  • Ans. 

    I have a good understanding of technology and keep myself updated with the latest advancements.

    • I am proficient in using various software and applications.

    • I have knowledge of different operating systems such as Windows, MacOS, and Linux.

    • I am familiar with basic coding languages like HTML, CSS, and JavaScript.

    • I have experience in troubleshooting technical issues and providing solutions.

    • I keep myself updated with the late...

    • Answered by AI
    Add your answer
  • Q2. What do you think about our company?
    • Add your answer
  • Q3. What can we do to increase our profit?
  • Ans. 

    To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.

    • Implement targeted marketing campaigns to attract new customers

    • Streamline operations to reduce expenses

    • Offer loyalty programs and incentives to retain existing customers

    • Explore new revenue streams or partnerships

    • Analyze and optimize pricing strategies

    • Invest in employee training and development to improve customer serv...

    • Answered by AI
    Add your answer
  • Q4. Why you want to get this job?
    • Add your answer
  • Q5. What do you think about other company's?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are capable and it deserve a job you you should get it ,work hard for the company do your best and get your dream job.

Senior Executive Interview Questions & Answers

Mobikwik user image Rashid Ahmed

posted on 24 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Current/last job description
    • Add your answer
  • Q2. What wants to join mobikwik
    • Add your answer

Customer Service Manager Interview Questions & Answers

Shivalik Small Finance Bank user image Anonymous

posted on 29 Mar 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Only reference consider
    • Add your answer
  • Q2. No HR round only reference consider
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My personal advice to everyone naver join shivalik Small Finance Bank. Joining Shivalik Bank was the worst decision of my career.

Customer Care Executive Interview Questions & Answers

Invensis Technologies user image Anonymous

posted on 13 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job experience, About native and Goals
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get the best opportunity to improve communication skills and many more things.

Analyst Interview Questions & Answers

AXA Business Services user image Anonymous

posted on 10 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were based on my previous work experience and for applied job profile.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I had 2 technical and 1 hr round (Salary negotiation).

AXA includes all their variables in your CTC. For eg, if you ask 100% salary, technically your take home salary would increase marginally, so make sure you negotiate salary based on in hand and not CTC. I hope it helps.

Analyst Interview Questions & Answers

Aabasoft user image Anonymous

posted on 21 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
  • Q6. Varshinihk Kavitha Venu
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Beauty parlour
Work from home
At job
More about working at Platinum One

Platinum One Interview FAQs

How many rounds are there in Platinum One Customer Service Executive interview?
Platinum One interview process usually has 3 rounds. The most common rounds in the Platinum One interview process are Resume Shortlist, HR and Coding Test.
How to prepare for Platinum One Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Platinum One. The most common topics and skills that interviewers at Platinum One expect are Database Management, Salesforce, Telecalling, BPO and Customer Complaints.

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Platinum One Interviews By Designations

Interview Questions for Popular Designations

Platinum One Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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Platinum One Customer Service Executive Salary
based on 32 salaries
₹1 L/yr - ₹3.7 L/yr
27% less than the average Customer Service Executive Salary in India
View more details

Platinum One Customer Service Executive Reviews and Ratings

based on 18 reviews

3.1/5

Rating in categories

3.0

Skill development

2.8

Work-life balance

3.1

Salary

2.4

Job security

2.9

Company culture

2.8

Promotions

2.8

Work satisfaction

Explore 18 Reviews and Ratings
Customer Service Executive Jobs at Platinum One
Customer Service Executive

Thane,

Pune

1-6 Yrs

Not Disclosed

Customer Service Executive

Kolkata,

Thane

1-6 Yrs

Not Disclosed

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