Mobikwik Senior Executive Interview Questions and Answers

Case study and output presentation

Q1. Scenario based question on work ethics
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Q2. Previous work experience and roles
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Q1. Tell me about yourself?
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Q2. Hobbies, communication Test to speak on any topic for atleast 4 min
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Q3. Why you left your Previous Organization.
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Q1. Tell me about your Future Goals,
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Q1. My first round clear
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Q2. Tell me about your self
Ans. 
I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.
• Over 5 years of experience in customer service roles

• Proficient in handling customer inquiries, complaints, and providing solutions

• Excellent communication and interpersonal skills

• Ability to remain calm and composed in challenging situations

• Proven track record of achieving customer satisfaction target...read more
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Q1. My second round clear nice team
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Q1. Third round will hr they just ask you background
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Q1. I just gave 3 round they will inform
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Q1. Why do we hire you?
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Q2. Will you be able to takeover the pressure?
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Q3. What if you get failed in convincing the banker?
Ans. 
I would analyze the reasons for the failure and try to address them in my next attempt.
• I would ask for feedback from the banker to understand their concerns.

• I would research and gather more information to strengthen my argument.

• I would try to build a relationship with the banker to gain their trust.

• I would explore alternative options and present them to the banker.

• I would seek advice from colleagues or mentors to impro...read more
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Q1. Last job Experience and comfort for new location.
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Q2. New role related basic questions, contractual comfort check.
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They checked if I was culture fit or not, if I was intelligent enough for the hustle.

Q1. Excel formulas, face to face case study of diffrent situations.
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Q1. HR head took this final round, to check if I was culture fit or not. If i can hustle and fit into the team. How much enthusiasm I have had.
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