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Platinum One Customer Service Associate Interview Questions and Answers
Updated
11 Sep 2024
1 interview found
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Shreedevi
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
-
I was interviewed in Sep 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Work experience Add Answer
2
HR Round (2 Questions)
- Q1. Work experience Add Answer
- Q2. Product knowledge Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Invensis Technologies
Anonymous
posted on 10 Oct 2024
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. About u r self Add Answer
- Q2. Why iam hire u View Answers (1)
Customer Service Manager Interview Questions
Shivalik Small Finance Bank
Anonymous
posted on 29 Mar 2024
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jul 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Only reference consider Add Answer
- Q2. No HR round only reference consider Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My personal advice to everyone naver join shivalik Small Finance Bank. Joining Shivalik Bank was the worst decision of my career.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Group Discussion Round
Who do you handal an educated customer and uneducated customer
3
Technical Round (5 Questions)
- Q1. What do you know about technology? View Answers (1)
- Q2. What do you think about our company? Add Answer
- Q3. What can we do to increase our profit? View Answers (1)
- Q4. Why you want to get this job? Add Answer
- Q5. What do you think about other company's? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are capable and it deserve a job you you should get it ,work hard for the company do your best and get your dream job.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Sep 2023.
5 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Self Introduction Add Answer
- Q2. Qualification, Job experience, About native and Goals Add Answer
2
One-on-one Round (2 Questions)
- Q1. Self Introduction Add Answer
- Q2. Qualification, Job Experience, About Native and Goals Add Answer
3
One-on-one Round (2 Questions)
- Q1. Self Introduction Add Answer
- Q2. Qualification, Job Experience, About Native and Goals Add Answer
4
One-on-one Round (2 Questions)
- Q1. Self Introduction Add Answer
- Q2. Qualification, Job Experience, About Native and Goals Add Answer
5
One-on-one Round (2 Questions)
- Q1. Self Introduction Add Answer
- Q2. Qualification, Job Experience, About Native and Goals Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Get the best opportunity to improve communication skills and many more things.
I applied via Company Website and was interviewed before Sep 2021.
3 Interview Rounds
1
Coding Test Round
Mobikwik zip code contact with payment refund related contact now, XXXXX
2
Aptitude Test Round
Call ? XXXXX all issue with
3
One-on-one Round (8 Questions)
- Q1. Customer care contact now Add Answer
- Q2. All issue solve now call me Add Answer
- Q3. XXXXX all issue with my friends Add Answer
- Q4. Or email and credit card and the rest Add Answer
- Q5. Good day call me sir Add Answer
- Q6. Customer service support Add Answer
- Q7. Mobikwik refund related Add Answer
- Q8. Zop balance Atibete and any Add Answer
Interview Preparation Tips
Topics to prepare for Mobikwik Customer Service Executive interview:
- call now mobikwik refund related
- XXXXX and any problem s
Platinum One Interview FAQs
How many rounds are there in Platinum One Customer Service Associate interview?
Platinum One interview process usually has 2 rounds. The most common rounds in the Platinum One interview process are HR.
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22%
less
than the average Customer Service Associate Salary in India
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Platinum One Customer Service Associate Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Service Executive
30
salaries
|  ₹1 L/yr - ₹3.7 L/yr |
|
Senior Customer Service Executive
22
salaries
| ₹2 L/yr - ₹3.4 L/yr |
|
Team Lead
19
salaries
| ₹2.5 L/yr - ₹4.4 L/yr |
|
Assistant Manager
14
salaries
| ₹4.7 L/yr - ₹7.3 L/yr |
|
Team Coach
13
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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